Would be nice to see the ability to customize things a bit more, like changing from Fahrenheit to Celsius. Also would be nice see more than a weeks history of usage. Also some of the stats seem suspect, such as “plug in” and “burn time” moving in lockstep, when clearly the unit is not burning 100% of the time. Hoping thing will improve with time!
I bought the top of the line Noritz tankless recirculating hot water heater, in part because this app had me believe they were delivering leading technology. This app hasn’t been updated for years and all you can actually do with it is adjust temperature and turn the unit off or on. My unit’s recirculating pump cycles on and off just about every minute 24/7, and the only way to stop it from the app is to turn it off, which then means no hot water. You can change a setting using an obscure setting on the wired controller, to turn off the recirculating pump. That feature should be in the app. The app also should let you build a schedule for the recirculating pump, or have it run for x hours only after sensing hot water usage. I hope they pull some budget together to upgrade this app.
I installed two of these Noritz Connect for my two Noritz water heaters 6 months ago. Setup is easy. WiFi connectivity, controls and monitoring and results are stable. Was not be able to add two water heaters in the app. I had to use two different water heaters logins user ids to access each water heater. It was reported as a bug and hope it has been fixed. It will be nice to have documentation or help or explanation of each item in app on what all the items represent such as burn in time, ignition time, average gas used etc. and how often the aggregation is done. Usage data is basic and could be improved. Total gas used and average gas used seem to be same. Overall, controlling temperature is easy.
Thank you for finally adding scheduled recirc functionality to the controller and application. When the app is launched it always has to login and then takes 30 seconds to connect. This polling window seems to be very long with today’s scalable cloud models. Can this be improved?
It was difficult connecting new device. It cannot control recirculating pump, and it simply doesn’t work. Going to any screen and it will ask you to wait for up to 30 seconds and never actually load.
Tried everything doesn’t work. Maybe the new version will work better. App stops at joining network. Indicates it is in network, but router does not show ip grab. App needs a completely manual bypass .
App failure at almost every level. This app would not scan a QR code on the new heater even after asking for it, then would not accept and record manually entered personal and commercial installer info. Incomplete data? Please. It is useless to ask for data in all “required” fields when the requirement asterisk is displayed in pale gray against a white background. The only thing this app managed to do was let me create a login to a new account in which I was prevented from registering the installed unit that is already heating my water. IPhone 8+ running iOS 14, in case anyone at Noritz wants to try to kill some bugs or add back capabilities that seem to have been there previously.
Noritz Connect now gives you the ability to control your Noritz unit from your mobile device. Change temperature, check usage, or view heater health right from our app.
