Love the app it’s really nice to use especially for the spc card forever grateful for that. But there is one bug that has been getting to many colleagues and I, ir signs us out and won’t let us back in. Update might be necessary at this point hope to see this app overcome this issue and become the best it can be. 👍🏽
I got a “free” membership through my chamber of commerce, which seemed great since Office Depot is right around the corner. However, this app is absolutely maddening to use - I’ve wasted more time and haven’t gotten the discounts I should due to the app failing all the time. It logs you out all the time - doesn’t auto fill the right password so you always have to reset - isn’t synced with the store (you can’t simply read them your account #, email, or phone to get your discount). And this new update completely hides the one number that did work for me (not the account #, another 14 digits long number). Yeah… like, what? Absolutely bananas. Who are these people rating this 5 stars…? Gotta be bots. And emailing anyone for support has been no help whatsoever.
Why can’t you guys get this right? 1st: Can’t add anything to the cart because literally everything says it it out of stock AND not available for delivery. But go to the website and everything is fine. 2. WHY on earth is there no option to pick up our order vs having it shipped? This has been the problem with your app for years and I cannot believe with this recent update, that it hasn’t been addressed. I resolve to just go to the website to place my orders because it is much more efficient. I don’t know what the purpose of this app is right now. You’re *almost there*, just get it together already and listen to your customers.
Doesn't show the store discount program on the home tab
I heard there was a way to get the store discount card to show up on my phone, and that eventually the stores will move away from physical cards. But I don't see the store discount program button on the home tab. I will readjust the review once this is fixed.
I have been using this app to purchase various work related items and as of recently I can’t even use the app because it does not load ever. I have tried everything there is and the effect is always the same, the apps stays loading forever
Add items to my cart, then go to cart to complete order, and says cart is empty. Screen goes blank white page. Have to close out app and reopen to fix. Then dies the same thing. Have had issue with the app since my company started using it. Didn’t have these issues with staples.
I only installed the app because the website is completely non-functional. Why is there no computer section? Why is there no printer section? Utterly bizarre design decision to intentionally make it hard to find expensive items.
I loved this app for the first 10 months that I used it. Now it has a problem when an item is out of stock. If I am ordering from a shopping list and an item is out of stock it will not allow me to proceed with the order. It used to put the out of stock item into "back order" and allow me to proceed. Now it forces me to start all over. Very frustrating! Please fix!
This app really needs to be update immediately... took me over 2 hrs to put items in my cart because it kept login me out every time I would add an item to my cart!! Finally proceeded to go to check out and more than half of my items were not there... I really thought this would've helped speed up the process.. but instead I had to wait to get to work to select items all over again... not amused.
My hope would be that if I do something on the web, these actions would be reflected in the app, but it seems that only stuff in the app is shown in the app. Also, why can't this thing remember my password or give me a touch ID option or something. At least have a share sheet to 1password. Cumbersom and clunky and not sure the point
Using the business solutions app to make an order on iOS, unable to complete order due to impossible to satisfy form. Form requires ATTN to be filled out, however it does not accept a custom ATTN nor does it list any values in the ATTN selector. I usually just type this in on the desktop website. This issue is breaking and makes the app unusable.
Encounters a technical problem every time I try to log in with my bsd account information. Customer support over the phone sounded like they didn't know what an app was. Oh well, I'll just use my pc to access the website.
This apps completely blows. First of all this app isn't updated for iPhone 6/s/plus so the text and images look blown up. Second, you can't even sign in to your account. What is the point of this app again? Stop wasting our time Office Depot!!!
“Lousy piece of code” - former web testing engineer
I tried to create an account for my home business because I need some printing done. I finally asked my husband - who spent 17 years as a web testing engineer at Microsoft - to take a look. He spent an hour and was at the point of profanity before giving up and pronouncing it “a lousy piece of code.” I’d say that if a testing engineer that spent nearly two decades breaking one of the biggest name websites around says the code is no good… it’s probably no good.
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