Please add either facial/finger print recognition, and/or “remember password” option in the app. Having to lookup/type the password every time is annoying/time consuming. Thank you for the feedback on the “additional actions” button in the top left corner to turn on “finger print/facial recognition” on. However, I am not seeing that in any of the options within that section.
The functionality of the app as a whole is bad. But my main complaint is that for about 6 months or better now, there is some sort of glitch in payments. Every time I type the payment amount into the first screen, once redirected to the card information, the payment amount will not transfer into the payment amount. Even after I put the information in manually on the second screen. I can not continue at all. I’m not sure if the issue is within the app or the redirect web link but this has made it terribly difficult to make payments over the last few months. Thanks for listening.
I’m trying to pay my child support but ever since I updated the app it’s saying my phone number is wrong that I enter in to pay my child support. Now because this problem, I have no way to pay my child support and if I’m a month behind, somebody’s gonna get in trouble for it and it’s not gonna be me.
Ever since I upgraded my phone, I’ve been unable to log in. I was hoping with the recent update to the app that it’ll work again. I’m just going to use the browser from now on.
What is wrong with this app. I now get a API Error invalid argument to +. I haven’t been able to log in for months now. Is there a new app, or is the app going to be fixed?
App is not working with the iPhone 14 pro max. Every time I open the app an error pops up. Do I need to uninstall it and install it again to work? Thanks
Ohio’s Child Support mobile app gives users secure and easy access to their child support case information anytime, anywhere. Users can: · Register to access child support case/order and account information · Make a payment by credit card or view instructions for making payments from your checking or savings account, either electronically or through the mail · Choose how to receive payments by enrolling in direct deposit or the Ohio child support debit card program · Review your payment history for the last 24 months · Receive payment notifications and alerts · View case details for your Ohio child support cases · View and update your personal information, including contact, employment, health insurance and child information · Contact your child support worker by safely and securely sending messages · Find your local child support agency information, including phone number, address, website and direction