This app used to be pretty outdated and poorly constructed. Terrible UX. Now they updated it and the description says it’s a new design, but I can’t login anymore because it broke SSO, so I don’t know whether the new design is any better. All I could see is that the home page hasn’t changed, and there’s no way in the app to send feedback or report bugs. Tapping “App Support” in the App Store takes you to an Oracle page where you have to login before you can do anything. So this review is the only way I could find to reach the dev team!
I’ve been using open air for years now. This new update is very easy to use with time entries being on one single page without having to go back and forth! Love it and would recommend it to anyone!
While I love the convenience of the app. The hourly time entry doesn’t since with the online use and is down to the minute. Would be helpful to have settings carry across to the app. For instance we use 1 hour, .25, .5, and .75 for time entry and trying to navigate the minutes is frustrating
Makes my life easier because I can get things done with my phone while I am not in front of my laptop. I am so used to using my phone for almost everything in my life and now I can approve entries for my team too!
Prior to having OpenAir mobile I was tied to my laptop on weekends and month end approving timesheets. Now I can do from my mobile devices or laptop. This is a great tool for tracking my teams time entry. I would highly recommend.
I have been using this app for quite a while now and I’d like to give kudos for the developers. It gives me the flexibility to approve timesheets on the road or remote without the need of my laptop. Thanks!
Approval queue doesn’t synch correctly. Can’t submit time off requests. Can’t see pto balance. Otherwise easy to use. Expense and time keeping are its strengths. Everything else has to be done on the web
I have used the app and the online version for a few years. It could be the way the company has chosen to set it up; it is simply difficult to use and clerly was not designed for the user audience, but rather foe the back-end / finance audience. There is a happy center. Please find it.
Really useful app to effectively and accurately track time. Web based time sheets or outdated payroll systems pale in comparison to what OpenAir can do.
Tried to use app - on Wi-Fi and cellular, tried separately as well but no internet connection. Yet I can leave this review on my iPhone .. hmm it seems I do have connection but the app thinks not … avoid Openair as not best option on market
Since most recent IOS update this app is glitchy. All pictures uploaded to expenses come through to my company as thumbnails. And everytime I start typing it autocorrects and quits the entry. Please update!
This is a wonderful app...makes my life so much easier...I can add receipts anywhere, not just while sitting at my PC. The only thing I'd like to see added is displaying the reference number of the receipt. (This feature is avaliable on OpenAir Offline.) My company requires that we note this reference number on the actual paper receipt itself. Hence, I'm forced to login to OpenAir on my PC to retreive that number. If it weren't for that, I'd say this is a PERFECT app as it does everything else the real app does. When this is addressed, I'd be happy to update the 4 stars to 5! PS It'd also be nice if a link to the iTunes Store were on the Administration > Integration: Add-on Services page in OpenAir. Indeed, all of the other SmartPhone downloads are listed there (Blackberry, PocketPC's, etc) - but not the iPhone app. I just took a chance and Googled OpenAir + iPhone and found it. Thanks again for this great, FREE app!
About 50% of the time I get the desktop view not the mobile view. This is a poor representation of a super clunky old UI. It’s not useable from mobile.
Perhaps it was a shoddy deployment of the product but this app lacks any semblance of an intuitive user interface. Time management on a mobile device is one step above an Etcha-Sketch.
You can only submit expense report or enter time with this app... what about other things that managers would use, like approving those things??? My goodness what a waste of an app.
I have an iPhone 4 running iOS 6 and I had *zero* problems building and submitting a 30-line expense report just now, with at least one image attached to each line item. No login issues, app was responsive and never crashed. I could just be lucky, but I wanted to share my experience because it was so different from the one-star reviews.
This app is even worse than their website. Which is actually impressive considering how poorly that is constructed. Oh, thanks for making me click twice to go back to the Home page now, that’s been super efficient! As far as the app, what’s the point?? I can’t do anything of use as a manager, I can’t even see time sheets or expense cards to approve. Which means, you guessed it, I have to log into the aforementioned website to do these activities. Which is also next to impossible on the mobile b/c your latest web update screwed up the attachments page and I can’t see anything on mobile. The only way to see attachments on a laptop browser is to minimize/maximize the window to fix whatever stupid bug you introduced. Pointless.
We will see if OpenAir deletes this review too, (like they did with my last one). The app is nice, I will give them that, but for time sheets it should automatically adjust to store data on the server in the format currently used by the company. For example, the app allows you to enter hour and minute information for a task, which is great and helpful. However, my company reports time on our time sheets in OpenAir in fractions of days, not hours (i.e. .5 = 4 hours). Therefore, if I enter something as 4 hour via the app, it should report it on my companies timesheet as .5, not 4 (i.e. 4 days). I have uninstalled the app yet again.
I really hoped the mobile app would be more user friendly than the desktop version, but no dice. I can only do activities for myself and can't even approve time sheets for others here. There are literally two things I can do; submit a time sheet or submit an expense report. Since I don't use the expense functionally, I can only submit time sheets. Not terribly helpful when I need to approve time sheets. Basically, the mobile app is worse than their desktop version, which is pretty abysmal. I am not sure who/what Netsuite spends their money on, but I can assure you it isn't UX people. I am only giving it one star because I can't give it zero. What a waste of app space.
I use the app to access OpenAir when I need to track my time but don’t have my work laptop open or handy. It’s simplistic in design, but seems be be very effective. It does what it is supposed to and I have noticed no issues. Worth the 5 stars to not have to type in passwords to access the laptop browser version since I’m already using my phone.
Software works very well, sales organization is the pit's.. It's owned by NetSuites and the sales people don't call you back. Unfortunatye because without a salesman the application is useless and the sales folks are the pits! 5 Stars on the application 0 on the sales department. Tech support is good but can't help unless your a customer!
Slow. Buggy. Poor conflict resolution. No approval functionality.
1. It's very slow to synchronize. 2. Conflicts are handled only in predefined manners. You choose a setting, either the mobile app overwrites the main app, or the main app overwrites the mobile app. No option to choose for a specific conflict which system should be the authority. 3. Doesn't really work for organizations that have a Sunday to Saturday week instead of Monday to Sunday. It will ignore your settings and create an expense report for a Monday to Sunday week. (Timesheets work fine for some reason.) There is an internal setting (modifiable only by OA support) that forces everybody's week to start on Sunday, but then user level overrides no longer work. Administrators beware. 4. No approval functionality. If you can put up with that, it works okay.
If you attach an image to your receipt, then go back to look at that image and touch the image, the app will crash. If that happens, then syncing is broken. There seem to be other ways syncing breaks that I can’t pin down. When that happens, I need to delete the app and re-download it, and start over. Any receipts not yet synced to the server are lost. And, as others have said, syncing can take an absurdly long time. But without reliable syncing, the app ends up taking more time than it would to just use the website. A real shame. I hope they get syncing issues resolved. I use this app primarily for expenses. It’s really handy to be able to enter receipts as they come up, attach a photo for verification, and move on. However, the syncing issues are atrocious.
OpenAir Mobile for iPhone lets you connect to OpenAir anywhere, anytime and track your time and expenses. Key Features: - List Views - Get a quick overview of recorded time and expenses. - Full Record Support - View, create and edit timesheets and expense reports. - Time Management - View your time entries at a glance in a weekly calendar view for each timesheet. - Easy Time Entry - Add or modify multiple time entries at the same time with just a few taps using an intuitive time picker. - Expenses Management - Track your expenses using expense reports to collect receipts. - Attachments - Capture receipts using the camera on your device or add existing files as attachments to your receipts and expense reports. - Approvals - Submit your timesheets and expense reports for approval. Review and approve or reject timesheets and expense reports awaiting your approval. - Data Synchronization - Your OpenAir and OpenAir Mobile data is updated immediately when you save changes to a timesheet, an expense report or a receipt using OpenAir Mobile. - Offline Mode - Track your time even when your device is offline. Your timesheet data will be updated automatically when your device is connected to the internet again. Full documentation is available at https://www.openair.com/download/OpenAirMobileUserGuide.pdf NB: Users must have Mobile Device Access permission to log in. For more information contact your account administrator.
