They are a people bank! I’ve been over backwards to help you with any problem that you may have. In my opinion they go above and beyond the call of duty
The overall app is wonderful, the only issue I have is when I go to deposit a check by taking a picture, it doesn’t show up in my account. I don’t use a lot of checks so I don’t have to deal with this too often but when I receive checks and take a picture of it, I don’t know if it went through or not because I get no notification and I don’t see it in my account. I usually have to call and see if the check ever went through or not and sometimes it goes through more than once. Other than that, I love the app. Very user friendly.
Why doesn’t the fingerprint login work consistently? After the February 2019 update, I have to enter a password with EACH login. The setting to allow fingerprint login keeps turning itself off. This is inconvenient. Please fix it.
Palmetto State Bank, headquartered in Hampton, South Carolina, was founded in 1907. We have grown from a bank with $2 million in assets located in Hampton, to a one half billion dollar institution with seven branches serving Beaufort, Allendale, and Hampton counties. Palmetto State Banks Mobile Banking app gives users the freedom to bank on the go using their smart devices. PSB customers will be able to • Check Account Balances • Access Bill Pay • View recent transactions • Transfer funds between accounts • Find the nearest PSB Branch and ATM location To use this app PSB Customers must be Enrolled in Online Banking. If you would like to Enroll in Online Banking please go to www.palmettostatebank.com and click on the First Time User Tab to begin the enrollment process. Please Note: TXT and DATA rates will apply from your Wireless Carrier