As a manager of a carwash who is using the app. It’s very user friendly but the issues that I have are reshreshing and updating messages where my team gets them and sees them. My team does not see my messages all the time and sometimes it’s important being weather dependent where they need to know. Another thing would make it easier is if I can do a group text on here instead going name by name and single texting each person. Finally, the roster should show in a heading bar the times I have ppl scheduled so I know versus squinting to see the times I schedule my team. This one is just a suggestion. Another quick thing is when people want to offer their shift, they should be able to if a specific person wants to take it with out requesting, that would make it easier than the manager to approve it. Also increase the count of the messages to be unlimited would be awesome
Not sure what has changed but my team and I have stopped receiving push notifications from the app. Notifications have stopped for shift offers, time off requests, etc. have checked the settings in the app on on the phones themselves and we are elected to receive push notifications.
Least intuitive scheduling app I’ve been required to use by my employer (and I’ve used them all!). Basically only provides YOUR schedule. Additional functions and information are unavailable; cannot easily swap shifts, cannot see who else is working and when, literally cannot see the schedule for a particular day if you’re not scheduled on said day. If all I needed to know was what time to show up to work I would at least like to sync my work schedule/calendar with my personal iCal... NOPE. Forced to depend on this crappy interface everyday. The full website provides no additional information to the app, just a slower loading time. Feels like it’s a free app/service to employers or something, the absolute bare minimum from a scheduling app. Totally disappointing and annoying to use as an employee.
We need to be able to make applicants a candidate through the app so when I do several interviews I have my phone open and reviewing their application if I hire them I should be able to make a candidate so I don’t have to remember who I hired as I’m going. Since we are busy it’s kinda easy to forgot who I just hired on the spot
With latest phone software update, it appears not to be compatible with “PeopleMatter” app! Will not update, kicks you out of of the app when trying to view current/new application received, constantly trying to update, the list goes on....
Would be easier to use if we had full capabilities as if using on desk top. Move applicants to candidates, request interviews, hire, reject application, etc. All that can be done is view the applications. Not everyone is around a desktop or has a laptop, would make it more convenient for everyone to use. No update in over a year??? If I had control of who my company used I would’ve changed it a long time ago!
This app feels like it was thrown together. Not sure where my money is going - but it wasn’t to this app. It’s cumbersome, difficult to apply filters and find new applicants. Can’t switch back to other applicants, or candidates. Can’t remove applicants from consideration. What’s the point of this app? I deleted and will try downloading again...but at this point, I’d rather cancel my subscription and seek employment management solutions elsewhere.
App keeps freezing. Won’t allow to select the option to receive new applicant alerts. Keeps giving error couldn’t retrieve data. Was working fine on my IPhone 7plus that I just recently traded for the 8plus. Not a happy camper. Have deleted and reinstalled app multiple times and still having same issues.
In order to request a day off, you have to go "day by day" where as in other staffing programs it give you the option to open a calendar, choosing a "day of the week" and it also allows you to do a permanent request, day or night. This is dissapointing!
App is freezing and will not refresh anymore. I believe it has something to do with the new IOS version because all my employees seem to be experiencing this issue. I am constantly using this app and I hope this gets resolved soon!
This app is great! I can see who I am working with, which is good because I know not to bother asking them to cover my shift. And it's pretty nice to know what kind of day is ahead of you (for example, knowing who is the manager). One thing it could use is some way to edit it or make a note for myself because I pick up lots of shifts, but then can't refer to the app as my definite schedule. But, big ole thumbs up to peoplematter!
This app is fantastic and super convenient! Thank you for making it! The only request I have, is to open the availability tab for editing capabilities. The time off request and other tabs are great. I recommend this to anyone who accesses their schedule from their mobile device!
Usually this app works fine but suddenly Saturday Sep 18th, I'm no longer receiving information or my schedule. Please UPDATE! We rely on this app for work and it's very unreliable at the moment. Also please fix so that we can actually see the whole schedule instead of just our own. How are we suppose to switch schedules with someone else if we don't know who works.
Haven't used this app in about 2 months, re downloaded it on my new phone and now I don't get notifications when I have a new schedule or people offer shifts. I went to settings > notifications and the people matter app isn't even there. Any way to fix this?
Pretty bare bones, definitely not feature rich, and a lot buggier than it should be for the professional app that it is supposed to be. That being said, it works often enough and well enough and does what it needs to just enough to function as it should... Usually. Nothing spectacular, but its definitely convenient.
I need this app for work, but it won't let me update until I get the latest version. I'm all for that. There was supposed to be an awesome new update on August 17th. I was pretty excited. The only problem is there isn't an update to get. It just tells me I need to update. This is ridiculous and absolutely frustrating. I'm getting really disappointed that my bosses switched us to Peoplematter in the first place. This needs to be fixed yesterday.
This is the most user unfriendly app I have ever used. The only thing you can do from this app is see when you're working. You can not see who works with you or what time those people work. You can not see who is working on days you are not making difficult to trade shifts. Hot schedules has it figured out. I don't understand why this program/app is stuck in the 20th century.
Constant errors refreshing schedule, time-off requests. The latest - just opened app and it won't refresh at all until I download the update... Except that there is no update in the App Store. Great potential, but not anywhere near reliable.
The only way to get rid of an annoying notification that I had an incomplete action item (which I had actually completed) was to uninstall and reinstall the app. Also, the app freezes all the time and notifications are too late. I lose shift offers faster than the app let's me know there are shift offers.
I opened the app expecting there to at least be a way to start a new account, there was not one. I then went to the main site that it said refer to this page and still could not login or create an account. Not user friendly and definetly deleting!
My company switched to this app and we've had problems with it. Just now could not log in with usual password etc and got an error message to click on "knowledge base" to learn more about signing in. Clicking on knowledge base brought me a message saying that page does not exist. That says a lot.
Our mobile app is the best way to sync your work life with your everything-else life. The best part? It's free! Employees can: • View your schedule for all of the locations and positions you work • See shift details, like tasks, start/end times and who else is working • Offer your shifts or pick up available shifts from coworkers • Request time off • View the complete schedule for everyone at your location (if your company allows it) • Receive real-time alerts for new/updated schedules, available shifts and shift-change responses from your manager • View required training courses from LEARN • Edit personal and emergency contact information • View contact info of others at their location • Edit availability • Complete certain Action Items Managers can: • Access the employee Contact List, and text or call employees from it instantly • Approve/deny time-off and shift-change requests • Receive notifications for new shift offer requests, shift offer acceptances and time off requests • See when employees approach or exceed hourly thresholds, even when responding to requests • View the daily Roster report for current and future schedules to see who's working • Reassign shifts to specific employees • View employee tasks assigned to a shift • View employees' required LEARN info by Course or Assignment • Send messages to one or all the locations to which they have access through the PeopleMatter app • View the status of overdue and upcoming I-9s on the dashboard • Opt to receive notifications for all new applications that are submitted • Use the Document photo upload feature in the employee Contact section to easily upload Form I-9 documents, or other types of important paperwork that should be in the employee’s record • Create multiple filters on the Applicant Dashboard • View the full applications for applicants within the last 14 days • Edit employee availability • View emergency contact information Recruiters can: • View and update pending and open requisitions • Opt to receive notifications about new applicants/candidates as they are tied to requisitions. Administrators can: • Opt to receive notifications about new applicants/candidates as they are tied to requisitions. Requires a valid and current PeopleMatter account.