Pay to have my dog chipped so I could tack him. The chip is made where only your vet can track YOUR pet. I called the company because I was sure there was a mistake. Sells associate tells me no app has been developed for pet owners. That technology has been developed yet. A kindergartner could come up with a better lie than that! Why doesn’t Petlink want us tracking our own animals. I
downloaded this just to ask why we can’t track our own pets? my fiancés cat was chipped under a dif company and they have an app he can use to track him himself. i would love if there was one for pet owners to use before we would have to claim the cat missing. be more convenient for us and staff id assume, who deal with missing animals all day. also i used to be able to have access and now it’s for pros? why the change? no explanation? i was told to use this app by my vet and now it isn’t even downloadable, then i come on here to find out it’s been switched to vets only? i’d love to have had a notification or something. update: i realize and understand mine did not come with a tracking option, BUT i need to be able to change her photos and my address myself without a vet trip. esp since a vet literally gave this option to me and it was taken away and switched up for no reason, make ur own app for pros lol lemme have my cats info on here
A microchip is NOT a tracking device. I repeat, a microchip is NOT a tracking device. A microchip is implanted into your animal for proof of ownership and identification. You register your pet online through pet link. This is your pets “social security number”. Please update your information every time you move, change phone numbers or rehome your pet. 1) do not post online for other people to see 2) do not put the number on your pets tags, simply put “I am microchipped” 3) add your veterinary clinics number to your pets tag. 4) if your pet is stolen or lost please contact your microchip company and local vet clinics immediately. While some of you may be frustrated that this app is for veterinary staff and shelter staff. Please understand that the wrong person could do a lot a mischief. Once again a pets microchip is NOT a tracking device but a form of identification. Please contact your local veterinary clinic if you have questions. If you are looking for a tracking device whistle is a very good one. Please keep in mind that there is no tracking device that will be implanted in your animal. All tracking devices go on a collar or harness which can be easily broken off or thrown away by the animal or a thief. You cannot legally remove a microchip. Sincerely, A vet tech.
I was able to access this before - update the picture, my pet’s info, etc, all without making specific vet trips before it. I went to go update her picture and age only to find it now “for professionals only”. Because my vet definitely has time to take a new picture and update it in the system, yep.
Why have a microchipped dog and then I can’t track her if I need to? I did it more for in case anyone decides to try and take her. As a pet parent, it makes no sense. What if something happens over the weekend when my local is vet is closed and I can’t get ahold of anyone? Dumb! Develop the app for people like me to keep track of!
Would have never had our pet chipped had I known how useless this is. So many other affordable options out there to use as f your pet gets lost. This will only work if the person has a scanning device or is kind enough to take your pet to a vet or shelter. Otherwise… waste of money!
The website is not great but the app is useless. Seriously, no idea what it is even for and like the other reviewer, just a white screen if you put in the microchip number. I registered my pet on the actual site but it won’t allow me to add a photo - says page not found! Adding a photo isn’t even an option on the app. Let’s hope they’re better at finding lost pets than web/app design.
While we appreciate your feedback this app is for exclusive use by US Animal Professionals, defined as animal control officers or shelter staff, to use in the field for the reunification of lost and found pets enrolled in the PetLink database. At this time, we do not have an app available for registered pet owners, but we are grateful for your interest and we apologize for any inconvenience or confusion this may have caused!
Cant get past the registration screen? I put the microchip number in, then it loaded for half a second and the screen went white? This is a useless app, I don’t understand why this hasn’t been fixed given that there are reviews on here dating back a while.
I downloaded the app and entered all required info. After I’d entered the chip number and hit return to search, the screen went white with no option to do anything except stare at a white screen. I waited a while and then quit waiting. What’s going on?
Worthless app. Downloaded the app twice and entered my info only to get a white screen. I hope the service is better at finding lost pets than they are at finding someone to design their app. 😞😡
I was able to register my pet using my PC, but when I tried using this mobile app, and entered the chip number, and click search, nothing happens… The screen just goes white.
I entered my personal info and my pet’s info on the website, and then tried to access it on the app. I logged in ok, but as soon as I entered a chip number and hit “search”, the app went white and locked up. Really nice…
Registered my dogs chip number and the screen goes white. Nothing beyond that. What a waste of time and money! Someone in this company needs to wake up and fix the problem.
As many other users have expressed, PetLink app crashes after entering the microchip number. Hope it gets fixed. In the meantime I do not recommend it.
After entering the chip number and clicking start the screen just turns white & stays like that. That’s just the first screen. Either fix it or remove it
I registered on the website then downloaded the app. When I logged in it forced me to enter my chip ID then went to a white screen. Just use the website.
If you need an app that doesn’t work. I can only assume that the app developer was an employee who quit or got fired and this the app remains unfinished?
I signed up for petlink.net, and then got this app. It won’t let me sign into my account. If I go to pet link.net through a search, I can sign right in. I clicked the link to recover my info on this app & my security warned me the site was fraud. Beware!
The PetLink Pro app is for US Animal Professionals (ACOs and Shelter staff) to use in the field. When Animal Professionals find a lost pet, they can use PetLink Pro on their phones to look up owner details via the pet’s microchip number and submit a found pet report to PetLink. PetLink will contact the owner to let them know their pet has been found and set up reunification. You can put the microchip number into PetLink Pro on your phone by keypad or speak the number in. You can also use the camera to capture the microchip number from the LCD display of a microchip reader. Using the camera makes it much faster to transfer the 9- or 15-digit microchip number from the chip reader to the search function of PetLink. It also reduces typing errors. PetLink Pro will search for owner details first in PetLink, then in PetLink’s Backtrack system and finally in the AAHA Pet microchip look up tool. PetLink Pro will help save the lives of lost animals. The quicker a pet is returned to their owner, the greater their chance of survival. PetLink Pro allows US Animal Professionals in the field to contact the owners of lost pets as soon as they have read the pet’s microchip number. There is no need to call PetLink, no need to use a computer to look up details. Animal Professionals can use PetLink Pro to submit a found pet report to PetLink in 4 easy clicks. PetLink will then notify owners via SMS, phone and email, that their pet has been found and organize reunification. If a lost pet is found by an Animal Professional and that pet is registered in PetLink, then PetLink Pro will show a photo of the pet, if available, to confirm identification. PetLink Pro will also show medical details, if available, for the pet, for example if a dog is diabetic and needs regular insulin, this information will be clearly shown. This will be beneficial for the health of all lost pets. PetLink is part of Datamars PetLink is a leader in pet identification and reunification. We create a lifelong link between people and pets. PetLink is a microchip and reunification service. We help shelters return lost pets to their families and prepare adopted pets for their new homes. For the last 30 years, we’ve been making it quicker and easier for people to microchip their pets. Instead of complicated processes and annual charges, we provide lifetime support for a simple one-time registration. PetLink is a registered trademark of Datamars Inc. www.petlink.net PetLink c/o Datamars 345 West Cummings Park Woburn, MA 01801 U.S.A.
