It’s great that qualtrics has an app now to allow offline administration of surveys. That being said, this is definitely the worst qualtrics product I’ve ever used. Every time we update anything in the surveys we use we need to log out of the app and log back in. The app often freezes or things like that and then you have to restart it or log out and log back in. It’s a good concept, but it needs some serious work.
As mentioned by an interviewer before me, API errors are common with literal error notifications that pop up. Also, horrible interface, it really feels like an app in the 2010s. Also just broken most of the time, avoid downloading it to save you the time.
We bought an iPad for our research lab in the hopes of using qualtrics for survey administration and it has been nothing but problems. Cannot use this app for surveys with any kind of sophisticated features (menus, randomization) or it crashes and deletes data routinely. Very disappointed.
Typical Qualtrics. Taking something that should be very IT heavy and complicated, and somehow making it just, so, easy. Every DIY survey platform can make an offline app, but this was the only one that could have worked for my project, which involved coordinating over 50 different devices and users with different permission settings. The admin controls, the "device identifier", the translation capabilities, and the fantastic tech support made this project a huge success for me -- AND kept my hair from turning gray.
This app works fine! You have to make sure you read through the guidelines they have online for using the app however, as certain functions of your survey may not be compatible with the app. Essentially, as long as you don’t have some crazy complex survey with loads of randomization and quotas in place, this app will work perfectly for collecting your data (definitely did for me!).
Error saying can't reach servers and check if I have an Internet connection Poor exception handling as it's probably barcoded the API endpoint which is changed or different. I certainly have an Internet connection
The Qualtrics Offline Surveys App allows you to download and manage your surveys from the Qualtrics Research Suite. Surveys can be stored for offline use and responses can be submitted when an internet connection is available. A valid and qualifying Qualtrics Research Suite account is required. We like simplicity. We like research. We also like dogs, cold cereal and having fun—so we decided to put them all together to create one of the greatest companies in the world.