I’m the employee of the company that uses the app and when I first started working and using this app it was totally fine once the new update came in I couldn’t see my schedules on anywhere but the roster. Not under my schedule, availability, manage my shift, or at the dashboard. The GM and DM have tired many things with me to fix it, deleting me from the system ( fire and rehire), me deleting the app and reinstalling, nothing works. It’s an great app but the amount of time for me to find if I’m scheduled for a day or not is extremely annoying because I would have to slowly go through the roster of each day and find my name and the time. The app works for everyone else and I know it’s not my phone becuase I have went online as well to see if I can see it there but nope so something is either wrong with my account or something.... I am contacted the support team multiple times. After emailing back an forth for maybe only 3 times I stopped getting responses. I know apps are hard to manage and it can never be prefect with the technology but I don’t really the effort in maintaining.
This app is generally convenient to use, after reading other reviews I understand that creating an app is difficult and there are always going to be little kinks to get out. My biggest problem with this app is that the little red bubble that appears on the app when on the home screen doesn’t disappear even if you’ve opened the message or don’t have any. For example (and this keeps happening over and over), I switch a shift with a coworker or they’ll pick one up...it says I have a message, I click on the “messages”...it says you do not have any recent messages. Yet time and time again that little red bubble shows up after some time and in the app it keeps thinking I have messages. This is extremely annoying for people that actually read their messages, emails etc. to get rid of that little red bubble (on any app). PLEASE FIX.
My work recently switched over to Ctuit. There’s some problems with the app that hopefully the developers can get worked out to make this a more efficient app. - We’ve got two locations and in order to toggle between them you have to get make four taps. A simple swipe up or to the right would be better. - If you want to contact a co-worker who is not working that day to cover your shift the app will think that if someone is working at the other location they could still potentially work and lists them as available. (And sure you can drop shifts and just leave them to ether but a quick text message to an available person is always quicker) - It’s really inconvenient that the app deletes schedules from the previous weeks. Multiple reasons why; checking with coworkers about projects, calculating your own hours, etc... - Why is the first thing you see the bulletin board? What company has ever actually used one! When the app is opened, the first thing we should see is the schedule. The little avatars are cute though.
I work in UX design and your app has a a major flaw that affects everyone I know who uses the app. They all tell me they have the same issue with your app. Remove “your next shift” feature that pops up. It isnt effective and every single person tells me they miss shift or they are late because they see”your next shift, but it isnt the correct shift because they see it after 12am, and also it glitches and same day will show your next shift when it is showing 2 shifts away for some reason. Hands down every coworker i have says they have the same issue.
The company I work for recently switched from HotSchedules to this app and what a downgrade it is. Granted, they switched because this app is supposedly more versatile for FOH and BOH but the scheduling system is a joke. It’s too many steps to put in an accurate availability unless you're an employee who can be scheduled flexibly. It is a pain for my mangers as they deal with their unhappy employees and have to go in and fix everything once again. It’s overall a hassle and it makes our experience as employees and as hosts a terrible time. Unless they fix all the problems with this app, find a better app.
Hot schedules is preferred but I like this software just fine The messaging system needs a different interface The time availability and request off sections could be better there seems to be a conflict with repeating days and just days you need to ask off for in advance for whatever reason you need Look at the hot schedules version and use a similar interface but improve upon it There should be a mark all as read in the messaging system because sometimes messages pile up and they're old and because you haven't clicked them they are showing unread But they're usually short and you can read them from the menu Mark all or specifics as read would be great There also seems to be frequent failures in the software when performing tasks Otherwise it is functional it just needs more work I mean no dis But it's true
This app caused me to no show for a busy Saturday night shift. The schedule portion and up next portion did NOT show that I worked. My manager however has me on their roster and expected me to show. The only way I could see if and when I work is if I scroll through the roster EACH DAY. No way is this acceptable. It should be a seamless effort for me to navigate this app, yet I’m hitting a big speed bump here. I am extremely frustrated with your app. Not only did it cause me to lose out on money, but also leaves a bad taste in my employers mouth. I never had a problem like this with HotSchedules.
My employer recently switched to this app. It is super lame compared to Schedule Fly!! Apparently the bosses like it better for their back end crap, but for us regular folk there’s nothing convenient about it. I can’t get text messages (only push notifications) about shift trades, seeing what shifts are available at one glance is impossible, and seeing everyone’s schedule in a weekly format is nearly impossible. I hate all the functionality compared to schedule fly this app belongs in 1980!! Hopefully Ctuit can step up their game so employees can also find the convenience!!
This is the worst scheduling app I have ever used. It’s not user friendly and hard to read, there’s too much going on. It took a long time to figure out how to submit my availability and time off, and equally as difficult to keep track of it on the app. I haven’t figured out how to cancel time off requests either. It has caused many problems for my me and my coworkers and we JUST switched over to this from HotSchedules. Overall the whole interface needs to be redone to be easier to read and navigate. If I could give this a 0 star I would.
I absolutely love this app compared to the app I use at my other job!!! Everything is in one place...your schedule, your request offs, your availability, you can trade and pick up shifts with ease...the list goes on!! I use an app called shyft at my other job, and it’s seriously so complicated compared to Ctuit!! Great app all around!!! I wouldn’t change a thing!!
This app may have gotten better, but it’s still terrible. The UI isn’t fluid, it’s really clunky and not the most user friendly. But the worst thing about it is that it only works half of the time. Most of the time it times out, fails to open, crashes and closes, just never loads, or any other array of problems. I honestly in my entire life never used such a buggy app. I really don’t understand how this is even acceptable for a paid platform. I will continue to lobby my ownership to switch to hotschedules.
I’m the employee of the company that uses the app and it works phenomenally any time that I use it. I would recommend the app to anybody that is in need of an app to organize the daily schedule of the employees of the company that uses the app. Thank you, Avid User
I’m having the same issue as some of the other reviews. App worked great until a recent update and now my schedule doesn’t show up anywhere in the app. Everyone else at the restaurant doesn’t have a problem, and nothing is fixing it. It’s definitely on the app makers side, and contacting them is very difficult. Please fix this!
Doesn’t always send notifications and I miss out on picking up shifts. Next shift on home page isn’t always accurate. When I scroll through the week in roster, if I don’t scroll all the way back before exiting the app I end up at the end of the week instead of the beginning. I’ve exited and shut down the app, it should reset
What is going on with this app? Ever since the recent update this app won’t work half the time! Keep getting can’t connect to server error. I have reinstalled & rebooted my phone repeatedly! Same goes for the on the fly app that I really need working as I am a manager. Please look into this issue!
It refreshes every 3 seconds taking you back to the top of the page when you’re trying to see your shifts or see the roster, pretty much anything that you need to scroll down for, it just refreshes automatically and doesnt let you see it because it takes you to the top of the page
I’ve used ctuit for over a year and a half and haven’t had any problems but recently the Facebook log in feature hasn’t been working and it’s been like pulling teeth trying to get it resolved. There has been no response in the last 3 days to any of my requests and it’s becoming very frustrating. Please help.
This app used to work okay, although it’s never been great. However I’ve recently been receiving error messages and the app won’t load any time I try to do anything. I deleted the app and redownloaded it to see if that would fix it, but now it won’t let me log in even though I know the password is correct.
First I couldn’t see my schedule! Then once that was fixed now I can’t see the roster or available shifts. Also since I can’t see shift I can’t pick up or trade shifts! Emailed so many times but no response my managers sent me new invites and still won’t work even signed in on a desktop and nope still nothing!
This app is terrible. The bulletin board very unreliable. Sometimes it will state a date in the future as the next shift. When there is a shift scheduled for later in the present day. I’m currently experiencing an issue where my shifts aren’t all appearing for my schedule, causing me to no-call/no-show for my shift. The messaging functions are archaic. There’s no easy way to see a weekly overview of the weekly schedule, only day by day. It’s bad. I’m actually taking time out of my day to write a review voicing my concerns because I’m THAT frustrated with this app.
Had this job for 2 weeks now and was re-sent an invite.. I tried to email the customer service email provided in the text I got, and it’s been discontinued. So. Don’t use this app if you have a choice.
Quite possibly the least user friendly app I've encountered not just in the scheduling realm, but in general. There's a reason HotSchedules costs money... they know that if you don't pay for it, you're left with this dumpster fire instead.
The worst scheduling software I have ever used. The support does not respond to emails or answer phone calls. All voicemails are unreturned. The forgot password emails and texts do not work. Slow and unresponsive. Steer clear.
i use this app through my unemployment and it rarely works. most of the day i get errors when trying to use it, and have to wait several hours for the server to reconnect. very frustrating because i rely on this to get to work on time
The functionality of the app is much the same as it was before the update, with some ui tweeks here and there. Time off is now broken, but the app doesn't crash as much so that's good right? **my issue was fixed promptly, app now has full functionality revised my rating***
My company just switched from HotSchedules to CTuit and it's been the worst transition. Hotschedules was simple, straightforward, and immediately easy to understand. CTuit is confusing and so poorly designed. It feels like switching from a Mac to Windows 98. My coworkers and I hate the extra steps you have to go through to do simple things like view your schedule or request time off. Additionally, there is no function to delete messages, and mass messages appear as individually sent messages in your inbox/sent box. There is no way to delete them (at least that I can find on this terribly designed app) so the homescreen always appears messy and chaotic. Horrible, terrible, no-good app. If you have the choice, go with HotSchedules.
To utilize this app, you must receive an invitation from your restaurant manager. Radar Schedules (formerly Ctuit Schedules) is a convenient, easy to use app that allows you to keep up with your busy restaurant work schedule. You can request time off, offer shifts to coworkers, trade shifts with coworkers, pick up shifts from coworkers, and send messages to coworkers directly from your mobile device. Radar Schedules also takes advantage of your device’s push notifications so that you are instantly notified of shift availability, approved shift changes, and schedule updates.