Why should we be charged monthly for using a remote? I get it’s a 3rd party app but maybe a one time fee would be better. Customers can just eventually order a new replacement remote to avoid continuous fees. That’s what I’m going to do!!
I got this app because my Nanna’s original remote randomly stopped working and I wanted to be able to watch Netflix. Well, I do all the connecting steps and it never connects easily. It will sometimes connect, but then the touch pad is slow and nothing moves on the screen and as soon as my phone shuts off, I have to go through the process all over again just for it to never work and if it does work, it takes me back to the fire tv Home Screen so that I have to deal with the lagging again or for it to not work at all. I have tried everything for it to connect but it is just a waste of my time. This is ridiculous and useless. I DO NOT recommend this junk app.
the app used to have all the remote features for free, but now you have to pay a subscription for the things that were free before! I can’t control the volume without paying between $3 and $10! They took away the keyboard for searching and the volume, so now you’re left with basic up/down/left/right, select, menu, back, and fast forward/rewind. I wouldn’t be complaining if I didn’t know that all of the features on the remote were completely free less than two weeks ago when I last used this app to watch tv. They’re squeezing you for every penny instead of leaving it free.
I downloaded this because my Firestick TV remote randomly stopped working and I don’t know how to fix it. It wasn’t the batteries. So I liked that you were able to use this without the remote however it was constantly disconnecting from my TV and then I didn’t have remote. I’ve tried multiple things sometimes if I restarted my phone would work again, so I tried deleting the app and re-uploading it to my phone and I had originally paid the 9.99 one time lifetime fee and it’s not recognizing it and telling me to pay again to use it…. Yes, there’s a spot that says restore purchases, but it does nothing when you click it.
Should not have to purchase. We already purchased the entire product the remote does not come with any type of locating features while it’s designed to be misplaced. Due to the lack of locating features available like a “find my remote” the app with the premium features should be available as a feature back up for lost or broken controllers because they also break pretty easily. But that’s just my opinion.
Just a useless as the free remote app I used to have but at least that one was free. You have to pay something even if it’s agreeing to give them your info the the wkly subscription so you can try the 3 days for free. So, I went ahead and purchased the lifetime remote (so I didn’t have to deal with subscription issues with some company and yet it doesn’t work. Crappy lag time and then nothing. it never connects. Biggest waste of money, ever. Do yourself a favor &try a different one!!! 🤬
. I couldn’t even use it because I needed my fire tv remote to setup the smart remote so the point was mute. I was trying to use a smart remote because my remote was lost. Luckily I found my remote and never got the smart remote working. After I found my remote I couldn’t get the smart remote set up screen off my tv, so I had to unplug it - then my remote would not work so I had to reset my remote. Your app description should say “you’ll need your remote to set up this smart remote”
I downloaded this app bc well my remote wasn’t working cus it needed new batteries. Like it doesn’t even work I connected it to my tv and when I was trying to use the buttons and it didn’t even move, do not download this app it’s a waste of time like why would you even make it?!? It doesn’t work, wants you to PAY MONEY for something that doesn’t work what’s next charge $4.99 for the app that doesn't work don't wast your time on this stupid app it will do NOTHING for you 😐👎
The reason why I love this app is because it let me let me go on my FireTV and let me do what I needed to do so thank you very much for this opportunity because I lost my fire TV remote because I’m really bad at losing things but does I’ve helped me so I think you guys should try it out bye
I wish there was a different way to set the remote up. I mean it’s asking us to go to settings and configure a few things in the settings on the fire TV in order to link the remote on the phone to the TV. If I had the original remote that I lost, I would not need a remote on my phone.
I paid full price for this remote with high hopes that it would work. It will not connect to my fire stick (the remote screen pops up but nothing happens), and when I try to click the “send feedback” button to attempt to get my money back, it says there was an issue with sending my message. I should have read the other reviews before purchasing. Do not waste your time and money like I did.
While I have enjoyed using this app. The price is to expensive for people on one income trying to raise their kid. It did hold me over until I could afford a new remote.
I feel like I got scammed. I downloaded this app so I can use it for my tv until I can get new batteries for the remote but it is completely useless. It does not work at all. I even subscribed to the weekly premium features for free for three days and it does nothing. Just like my physical remote. Now I have no idea how to cancel this subscription and it feels like I was scammed. Don’t bother with this app.
Best ever for me so glad I don’t have spectrum anymore I do have a question my room mate is only using a window unit is there a way I can use my phone so that it can connect to her smart tv
I love this app but it’s delayed and it always shows a ad. after I lost my remote this app is useful but I just wish it wasn’t delayed and didn’t have ads every 2 minutes. Besides that I love this app!
They instantly try to get you to pay them. It’s useless unless you pay. They want you to pay weekly payments. You will be inundated with commercials and games that you can not move past. I have never run across a more useless and frustrating app in my life. There is a much better one out there called Fire TV that works perfectly.
Connectivity issues. Sometimes have to restart this app multiple times to get it to connect. Opening app stops whatever you’re watching… there’s better ones out there.
I don’t think you should have to pay for a remote and I don’t think it works as good as the original one it’s just that I have my phone with me more often than I have the real remote control with me at all times but I’m going to go ahead and delete it out of my apps
First off to charge of the service especially a fee per week is ridiculous. However, I signed up to do the free trial. Once my iPhone said it was paid for no matter what I did I still cannot use the app it kept taking me to buy the app which I did already! So this is completely useless to me I immediately cancel my subscription
It doesn’t work, and the on screen instructions are years out of date, making them impossible to follow because they don’t match the current fire TV settings. It did connect two times out of many attempts over a few months but every other time it won’t connect.
Scammed me on my lifetime subscription when I got new phone.
I paid for the lifetime subscription to use remote without apps. I lost my phone and re-downloaded app- that is linked to my Apple ID- and I can’t restore purchase. The button that says “restore purchase” doesn’t actually take you anywhere, I emailed there support team and no response. Scam.
One time I lost my controller and I was so sad and I downloaded this app and I found my controller but just in case u will keep the app in case my I lose my controller again!! I love this so much! ❤️
Paid for the $9.99 version for the whole year and app doesn’t work. Once connected to my fire stick I automatically received a debug notification that I was unable to cancel because THE APP didn’t work. Completely false information and advertisement, should definitely be removed from the APP Store.
Just paid $9.99 for a lifetime purchase to find that this app freezes when connecting to my device and doesn’t work at all. I was in serious need of this device when I purchased it. Spent more than 20-30 minutes of a work meeting trifle shooting it to find that it doesn’t work. DO NOT BUY
The app works fine, but it constantly disconnects or just won’t connect at all. Also, why set it up so you need the remote to connect the remote app? I wish I had my my actual remote so I didn’t have to deal with this
this is the worst app ever. connected to my device but i couldn't move the cursor or select anything. ads every .0001 second. buggy layout. makes you pay for "premium remote". offers a free trial that DOESNT WORK. once again buggy layout. save your energy and order a new remote online.
It lets you choose devices and all.. but the thing is- It won’t let me (at least) control the actual tv. It just gives you ads for the premium remote. Sorry but..
bought the premium because my remote grew legs and ran away. the ads are insufferable. every time i click the select button i’m given a 30 second ad. paid premium and my remote didn’t work anymore. if i could give 0 stars i would. give me back my freaking $10
I tried to use the app. I had trouble connecting. I got the free trial to see if I liked it. Good thing I didn’t buy the subscription. Once it finally connected the app bombarded me with adds that had no way to close them. A free trial should be like the real thing. If the real thing is like this it’s garbage.
So I lost the remote so I got a app I was connecting it and it stayed loading for a hour so I played a game and went back and it work I pressed the middle button and nothing happened so I pressed all the buttons and nothing happened we got the lifetime premium and did not work so I’m sick without a remote
I paid for the remote and it’s not working at all. Is this supposed to be compatible with Roku. My fire stick is updated and my tv is new so I can’t figure out what could be the problem. I’ve emailed so hopefully I can get my money back. Sent an email and never got a response or my money back.
Couldn’t even get it to sync to any of my TVs, although it certainly pretended it had. Glad I did the free trial before paying $10 for nothing. The fact that this app is even needed speaks to how crappy the fire stick is. I can’t get the remotes that come with it to pair with it either most of the time.
I bought the $9.99 unlimited package and the app never worked. It said it synced to my fire stick and the remote never worked. I emailed the company to get a refund and still haven’t heard back. Downloaded the free fire stick tv app and that remote worked instantly, don’t waste your money.
I purchased the weekly premium version and I can’t get access to premium content
I purchased the $2.99 weekly “premium” version of the app and every time I tried to use the “interaction” it kept telling me I need to buy the premium remote! After I already subscribed. Makes no sense. Fix your app
I just love (not) how I had to spend $10 on an app that is supposed to be a replacement for a remote, when you actually need the physical remote to even use the app. Why on earth would I purchase a remote app if I actually had my remote? This is a scam. Going to try and hopefully get my money back.
I just paid $10, for a remote because I thought my batteries was dead in remote. Turns out the batteries wasn’t dead, firestick was just frozen. Restarted the firestick and got the regular remote to work, set up the app remote. Once I got the app remote set up, it doesn’t even work. What a waste of ten bucks!
I give it five stars because I needed to hook up to my TV but it won’t do it and I need your help to do it so please help me that’s why I gave it five stars good job
Sometimes this remote doesn’t connect to my firestick and I go days without watching TV🙄 Yes, I’ve deleted the app and reinstalled, same thing! Wish there was something that can fix it
Remote does not work I have to unplug and reply for over an hour to get it to connect . don’t try deleting the app and redownloading becauss it will cause you to buy the lifetime warranty remote for a 2nd time. If anyone could reach out to me for help I’ll change my rate
So I lost my fire tv remote…the reason I needed the app and you need your remote to set up the app. Ridiculous if you ask me. Why would anyone pay for a remote app on their phone if they had a physical remote to use the tv! Canceled my subscription real quick
I lost my control to the 2nd Gen Firestick. I thought this was a great idea until I downloaded it. The app found my firestick but none of the features worked so I followed the directions that lead you into Setting and turned on the ADB but no Nothing changed. Wast of time space.
Remote for Fire TV is designed specifically to control Fire TV, Fire TV Cube and Fire TV Stick. Just connect an iPhone and a TV or media player to the same Wi-Fi network and you will be able to control it using a mobile device after a simple pairing routine. Key features: - Fully functional remote control; - A large touchpad for convenient menu and content navigation; - Keyboard; - Automatic connection to a device; Premium Subscription User can subscribe for unlimited access to Premium features. Subscribed users have unlimited use of the Interaction tab without ads. This app includes an optional auto-renewable subscription: 1 week with a 3-days free trial period. Subscription is from $2.99 weekly. Prices are equal to the value that "Apple's App Store Matrix" determines is the equivalent of the subscription price in USD. Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase. For details please visit the link https://support.apple.com/HT202039. When current trial/subscription period expires, user will be unsubscribed. The current active subscription period can not be canceled. After subscription expires, user will no longer be able to use Interaction tab. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. Terms of Use: https://kraftwerk9.com/terms Privacy Policy: https://kraftwerk9.com/privacy Disclaimer: Kraftwerk 9, LTD is not an affiliated entity of Amazon.com Inc. and "Remote for Firestick & Fire TV" application is not an official product of Amazon.com Inc. or its affiliates.