Name: Roborock
Rating: 4.78409 (23469 reviews)

User Reviews for Roborock

4.78 out of 5

23.5K Ratings

2 years ago, sboydman

Great robotic product

The Roborock S7 is Sheraton robotic product, consisting of a vacuum and a mopping system combined into one device. The Roborock App allows for dividing an automatically generated map of a single or multilevel home into rooms for selective cleaning. This is a must if a home is large enough to require several battery charges to clean all areas. A section for scheduling allows selection of one or more rooms (or locations) to be cleaned in a group. A great feature is a live map which shows the route that the robot follows, making it easy to monitor the cleaning performance. Likewise, the ability to designate “invisible walls,” “no-go” areas, and the location of rugs and mats greatly customized the functions of the robot. The program allows for great control of the robot. Areas that could be improved: editing the map into different rooms can be somewhat challenging, but it is accomplished by your persistence. You might run into a limitation in the number of rooms permitted, but consolidation of two or more rooms into one area will work around this easily. Lastly, an area can be designated for spot-cleaning, instead of having to clean an entire room. All in all, the Roborock App is a worthy part of a very good robotic vaccuum and mopping product, and I highly recommend it.

2 years ago, Ijustwannapostthisreviewpls

I love it

I’m so obsessed, I’ve attempted to convince everyone I meet to buy one. Talking about dogs? Houses? Food? Sickly grandma? The weather? Work? I don’t care what the conversation is, I’m gonna somehow try to convince you the Roborock will help you with it plus some more. If I could afford it, I’d hand them out as Christmas stocking stuffers. In fact, every time it goes on sale, I send the link to people to try and convince them to buy one. Although I’m extremely disappointed Black Friday didn’t make me want to fight someone for one, I am still happy with my purchase. I am convinced if this thing could go up and down the stairs, it would be the ultimate floor cleaning weapon that would also scare all burglars as I haunt them from my tiny robot vacuum. I regret nothing about my purchase. You should get one. Seriously. I take a nap and my floors are clean. Does a better job than my husband even if it doesn’t get the corners. (Don’t forget the specific brand cleaner. It’ll void your warranty if you use any others).

2 years ago, jstarks3091

Roborock S 6

We purchased this vac about 2 years ago. It does a very nice job of cleaning the whole house, or you can set it to clean specific rooms, It does a fair job of mopping, but could be improved if tweaked to allow more water to disperse on hard wood floors. Second item I need to point out it needs side brushes and this might allow for better cleaning in the area where one has overlapping bottoms in cabinet areas in their kitchen. Summery in my opinion it is well worth the money spent, it beats a upright cleaner which takes longer to clean. We like the way it cleans in the dark and most of all it will clean when you set it to for the whole house and go out to take care of your business and come home to clean floors. We are in our Senior years and this is a God sent. Important, don’t forget prepare free areas, no wires, or clutter. If it runs into something it can not get by, after two error messages, it go to sleep. Last, I should tell you when done it returns to the dock and recharges.

1 year ago, Ben Endicott

Don’t waste your time with other robot vacuum’s

This is by far the best option on the market today. I originally purchased iRobot’s top of the line vacuum and mop(two separate units). All I can say is how disappointed I was in their performance. They kept running into everything and could not map our open floor plan house. It struggled over medium to high pile carpet and would get stuck constantly. We found our Roborock S8+ and could not be happier. It took one run to accurately map our house to the centimeter and mark all hazards. This is what we were expecting when buying a top of the line vacuum and mop. It’s app is nothing short of impressive. I can customize every room floor, choose to mop or vac on various intensity settings and so much more including maintenance for the machine. I could not be more thrilled with this product and find every excuse to use it. I hope this review helps you make the right choice the first time unlike myself.

2 years ago, Spots Ma

Love it!

There’s not a day that goes by that I don’t marvel about my Roborock. I’ve named him Spot and he’s my best friend. I can always count on him to get the vacuuming done. He occasionally needs help when he gets stuck under the couch or in a corner where we’ve left something that he can’t get around. But that’s no problem to fix. The app lets me know where to find him and he stops and saves battery until I can come to the rescue. We have moved Spot to all three levels of our home and it’s amazing how much stuff he is able to vacuum up. Almost embarrassing. I follow the maintenance recommendations and did not have any trouble ordering replacement supplies online. Ive recommended Roborock to my friends and coworkers, but you don’t know how great it is until you have one. To be at work, get the message that Spot has started his cleanup is so appreciated, he just does his job without any complaints!

1 year ago, Trenna2

I have owned it for 1 year now and I Love it!

I purchased this vacuum a year ago because we moved into a 2400 sq ft. home with textured tile flooring throughout and pet safe carpet only in the bedrooms. I use it on the whole house everyday. I have one dog ( a black n tan hound…not small and loves to drool) on 2 acres of dirt. I have to change the water approx every 3 days and I also change the mop pad at this time. I use vinegar in the mop water because it keeps the ants out and the smell down. I have had zero problems with it. The dirty water tank doesn’t smell horrible it has not run over any dog messes (I have had dog vomit… happy thanksgiving) This thing is worth every Penny. Work required is minimal, normal water changes, clean mop pads, brushes and sensors . The vacuum app lets me know when it’s time to wipe them off! I don’t even have to think about it, it tells me what it needs. LOVE THIS PRODUCT SO MUCH!!!! Thank you!

2 years ago, dll31p

Idiotic app and robot

When I first bought my S7 it worked great. I let it do its thing and learn my house, to include two additional “floors” that it can’t access from the main station directly. Meaning I have to place it in those locations. Recently however, updates to the app have rendered this thing mostly useless. I ask it to clean a room and it leaves the dock and immediately teleports itself to another location on the map- along with the dock location. Even though it’s physically sitting in my kitchen, it now thinks it’s in a bedroom. Never mind the walls in front of it on the map, it happily rewrites the map as it moves about unhindered. Next, I physically pick up the robot and move it two feet. NOW it realizes it’s in the kitchen… but the map in my bedroom has been butchered and the location of the dock is forever in the eating place now. Even if I set the stupid vacuum directly in front of the dock, it starts driving back to the bedroom. Even if I drive the vac directly onto the charging pad IN THE KITCHEN, once it realizes it’s charging it teleports itself to the bedroom. Idiot programmers have ruined this hardware.

4 months ago, Khannah1

Love!!!

We have owned four different Roombas from iRobot, and I was a little hesitant to change robot ecosystems. To say they have all been temperamental would be an understatement. I absolutely LOVE our new Q Revo mopping robot! She just...works. I was skeptical of the single brush roll, but the carpets look cleaner than ever before with the pile lifted, and the hard floors just glow. The Roborock is quieter, with a more pleasant overall sound, and the tower is much quieter when evacuating the robot's debris and cleaning the mops. The mapping is spot on, and unlike the Roomba, the no go zones are precise and precise actually avoided. The Roborock even created a couple of its own where it initially got stuck and now avoids them! We couldn't be happier, and it makes me wonder what we would have gained by going with the more expensive models. Treat yourself...this is a wonderful machine!

3 years ago, gobigirl

Firmware update made a 5 to a 0 in one month

Got my robot in 2019 worked like a dream for years. Loved it cleaned each room as instructed, never disconnected from the wifi went home when it was low on battery, pinged me when maintenance was needed and the voice, it was perfect and the voice was pretty much fluent and soothing. Update comes in late 2021, robot is ramming into everything, getting stuck on nothing, getting lost despite no obstacles, quitting for no reason in one room trying to climb up my chair. removing all the voices, there used to be 8 english, 6 chinese voices, 3 japanese, 4 Spanish, and so much more. Now there’s only one botched english voice that’s gargled and cant even say “cleaning” correctly other voices include only one Spanish option and 9 stupid Chinese versions. My last complaint is why I need a password and account for a vacuum. I only expect it to clean the floor semi decently, and only just recently got over the fact of the stupidity of needing wifi, I wish I could downgrade firmware. Way to ruin something nearly perfect I would give negative stars if i could

2 years ago, Lucajc

The best money I ever spent

I LOVE, LOVE, LOVE my Roborock S7 Max V ULTRA and my Roborock S7 Max V! (Yes, two units.) We have a large house with two dogs that leave such a mess-between all the hair they shed, water slopped on the floor and tracking in dirty feet. Vacuuming and mopping became the chore I hated doing. We just installed LVP floors to make cleaning floors easier and invested in our Roborock to turn that awful chore into one less arduous thing for me to deal with. My husband and I couldn’t be happier with the performance of our Roborocks and the easy to navigate app to control how and when we clean our floors. Since we haven’t had “Myrtle” and “Gertie” very long, we have no complaints and haven’t run into any trouble with either unit. Based on the several times I used them to date, I wholeheartedly recommend Roborock and feel it was money very well spent!

2 years ago, airbadge

Solid products and great support

I’ve used the app with my S4 Max for a few years now and it’s been great. I’ve been able to set a schedule and pretty much forget about it. I just saw the Q5 system with the auto-empty bin and went ahead and ordered that as well since I’ve had such good luck with my Roborock S4 Max. Within just a few days of ordering I noticed that the device went on sale and contacted the sales team to see if I might be able to get a credit. Without even asking a question, their team gave me a credit for the difference and responded back extremely quickly to let me know they processed the refund. I’ve impressed with the app, the products, and the support and can easily recommend Roborock to anyone.

1 year ago, Menini53

Better than Expected

Worth every penny. The Roborock S-7 doesn’t a remarkable job. I live in a rural area I have a white kitchen floor, a cat and a dog. My dog comes in with orange clay under his feet every time it rains. Impossible to keep up with using a regular mop and vacuum cleaner. I put the Roborock through a real test. The morning after the rain and the stains were dry. I added warm water to the reservoir. And wet the mop pad with warm water. Then I started to Roborock. I said the cleaning to the highest level. I watched it to go across some tough stains but after it all the room was remarkably clean. Don’t wait when you catch a good sale, grab it. It is worth every penny wouldn’t trade it for the world. P. S. The vacuum cleaner does a good job too. It seems to restore life into all carpet.

1 month ago, mr_pav

Roborock really cleans great!

Since our nes home has predominantly LVP and tile floors throughout, this seemed like a logical choice to keep up with the cleaning. We never had an automated floor cleaning device and can't say enough about how surprising this device cleans even with a shedding dog. The secret is to set a schedule and don't wait too long between cleanings and it will do your whole house. We have one problem area at our twelve foot wide sliders as the vac gets hung up in the track since it's flush with the floors. I have to lay down two strip lengths of 3/8" plywood to keep it from getting hung up, otherwise inserting your furniture in the App it runs flawlessly. Should of bought one years ago but happy we have it now!

3 years ago, Pghdudetim

Everything works (almost) perfect for me.

This robot vacuum is well worth the money spent. It works almost flawlessly. I am able to do everything it was designed to do. I’ve had it for well over a year now and only have had a couple small issues. After one of the firmware updates it would get lost every once in a while. That went away after the next update. The only real issue I ever have is, it saying the main brush is jammed and needs cleaned (when it really doesn’t need cleaned yet) All you do is hit the “clean” button on the app and it will continue. I love my “Sally”. Please bring back her old voice.!!!!!! The new voice is very strange.

4 years ago, BR1545

Worked Amazing Until Updates, Now Worthless

Arrived, took out of box, setup, created maps. It worked like a dream. I quickly fell in love with my new favourite item!! Used every day. Then, came firmware update. Disaster. Could no longer use a basic map without unable to find map error, then crashes into everything. I have tried 4 days in a row... it spends an hour crashing, getting lost, can’t even find dock when I’ve had enough and pull out my vacuum and mop. Then, did software update. Now a password on my account. I entered password used during setup... not valid. Tried phone login... not valid.... so not only will the machine not work, the app won’t either. This unit is less than one month old. I want to know how a company could take my dream product and destroy it so fast. Still in gov’t lockdown, so will be taking to an authorised dealer as soon as possible. In the meantime, if you have a working unit, don’t update this app or the firmware unless you cherish a non-working unit.

2 years ago, learnEZ

Almost Fabulous

I bought the Roborock S7MaxV as a gift to myself. It was a splurge! It was easy to set up. The floor mopping does an incredible job if I ask it to x2. I found it left streaks on the x1 setting. It is pretty quiet and does a great job avoiding tangles. It got stuck once, but knew just where to pick up once I helped it get unstuck. It is gentle with my furniture and my skittish cat is even ok with it. My only problem is the carpets. It picks up debris on the top, gets some cat hair and fluffs the carpet to give it a freshened look. After several weeks, there is very little in the bag. When I vacum by hand I get a lot of hair and stuff up and have to empty the bin at least two times. Maybe some bristles on the brush would help. Overall, it has been a big time saver.

9 months ago, LSH Marketplace

A husbands review

I purchased the Roborock S8 Ultra Pro. It took a little convincing my wife to except the cost of it, however the value was the key. My wife runs a retail store and is busy from morning until night. She didn’t have any time for regular floor cleaning and honestly it showed. We have hardwood floors throughout our home except for the bedroom rooms. I have the cleanest floor I’ve ever seen now everyday, even before she became busy. Best purchase of my marriage LOL, who would have thought a vacuum cleaner and mop robot would be the best gift ever. All fun aside, truly a great floor cleaner and very easy to manage. It is definitely worth the cost in time for everyone.

3 years ago, Sdcain

Never Stays Connected to WIFI more than 2 or 3 days.

I’ve had the S5max for over a year now and it started losing the wifi signal with the first upgrade, then with every update and could not reconnect to wifi without going thru hoops and a lot of stupid stuff. I contact support, I have to say they are good at responding BUT NOTHING THEY SAY WORKS! I’ve removed the app, and device wait an hour sometime 24 hours, download everything again try to reconnect NOTHING. Everything in my house connected to WIFI stays connected but this thing. I’ve been trying for over a week THIS TIME to get it reconnected and nothing. I WOULD NEVER BUY THIS AGAIN. I’m sorry I really liked at the beginning but when they do firmware updates this vacuum can’t take and gets all hosed up. RGHT NOW I HAVE A MIND TO JUST THROW IN THE GARBAGE and I spent almost $600 to go thru this nightmare.

2 years ago, MouseTrap383

Gets stuck, slow, very loud

The vacuum actually works very well. Suctioning is great, picks up great, and it’s easy to use. It’s very loud on its highest setting. Yes it’s on it’s highest setting but I really only want it to work at its best when running it. That’s why I paid so much. It probably gets stuck 40% of the time. It does have to recharge before finishing just one floor of the house. It does however, resume after it finishes charging. It can take a couple of minutes before it starts moving to try and find it’s docking station. I would think it would be able to go home immediately like some of it’s competitors that are half the price. Overall it’s not a bad vacuum at all. Just a few things I would have thought to be better at this price point.

2 years ago, BJackson21!

Lots of features, good interaction with robot

The app does well with the S7 MaxV and I enjoy most of the options. Though since the robot itself doesn’t have a sensor for full dust bin it would be nice if there was a setting to have the robot go back and empty itself (since I have the self emptying dock). Currently you either have to suspend the job, have the robot go back then start a new cleaning job (which wouldn’t clean everything then and take more time) OR I have to manually empty the dustbin which then leaves a mess of its own on the floor for the robot to clean up. I see a setting in the app for emptying but I’m not sure what it does. I have it set to the max but it doesn’t empty until it goes home…

11 months ago, billbriggs

S7 Max Amazing Helper

We have 3 dogs in a medium sized one storey home. The Roborock has proven to be a great help in keeping dog hair and wood floors looking neat throughout the week. The best thing is that it will work in the background and is fully capable of emptying into the dust bin and cleaning the built-in mop to keep a nice sheen in the main traffic areas. It also sends any errors due to obstacles and amy malfunctions in the unit which are minimal and usually caused by a sensor becoming dusty or the bins for collection and water for mopping needing attention or emptying. We really like the intelligence of the unit and highly recommend. Well worth the investment we made for the quality of this product.

4 years ago, Emoslaughter

Game changer

I’ve had an S6 for 8-9 months or so and it’s been a treat to use. We have 3 cats, 1 dog and a parrot, so we have plenty of debris for this hungry robot. I used to have a deebot n79s and this this destroys it. It’s not even in the same ballpark. The s6 is perfectly dependable, the deebot was a gable every time I ran it as it got stuck on something 100% of the time. The s6 has never gotten stuck. Additionally, the app is amazing and they update and hone the functionality much more than the competition in my experience. The app itself is dependable and fully featured. They just added Siri short cuts and they worked easy peasy. Roborock, I’m am a fan.

2 years ago, bestsoloniuseva

Need a feature to add rooms on the go

Lacks 3 critical features 1. When cleaning room by room, being able to “queue” new rooms on the go is a must. 2. Room limit in the map settings (I believe 10) is a joke. My house have more rooms/areas and I can assign them all. 2.1 Separating rooms was very difficult, and tricky. I needed to split certain rooms temporarily to be able to sculpt them to perfection (otherwise it wasn’t working). But I didn’t reflect this into my score since I was able to accomplish it somehow. 3. Liquid level isn’t displayed in the app. Even if it can’t show the liquid level, it should at least show a sign when it’s empty. Response to response: I have the latest model (S7+) and I can’t add rooms while it’s working. Also, it tells me 10 rooms is the max. Nothing in this response is the reality for me. I have the latest app version FYI.

3 months ago, Bennyboyhead

Good bot and app

Good app overall. But, I really really wish there was a quick way to pause or restart the robovac. Often times our s4max will start scheduled cleaning when I’m on a video call. When I open the app to pause cleaning, I first have to wait for the logo animation, then have to click on my device (I only own one device, there’s no reason to have a list of one), then I have to wait for the map to load, and then finally I can can tap “pause”. Starting and stopping cleaning are the two most common uses of this app, so it’s not efficient to have to go through so many steps to execute those simple commands. I hope the developers incorporate design changes to address this in future updates.

9 months ago, my crazy black cats

Cumbersome app

I've had irobot products for years. This was a gift. Irobot's app may not be as exact or have as many bells and whistles, but at least it's easy to use. I find myself having to search around for simple things on the roborock app. One thing that is particularly annoying is having to stop cleaning if I want to do anything on the app. For example, change boundaries, choose room names etc. It also maps areas outside of windows and full length mirrors. I can't eliminate those areas. Other than controlling the robot, I like the way it cleans and access to the clean and dirty water is easy. It's just the app issues that made me give it 4 stars.

2 years ago, Kev.O

Whew!

As a person with allergies, I’m especially happy to be able to fully clean under my huge bed and cabinets without having to personally come into contact with the dust! It takes a little time to fully set up, but I can really just use it straight out of the box and get more detailed as I go. When there’s an issue, which is rare, it lets me know via the app. I have the G10S model on China, and my only wish is that I could change the language of the robot itself. I’m sure it’ll help me with my Mandarin listening skills, but I would love to hear it speak English! Currently, I can change the app language but not the robot language.

4 months ago, Joe McCooperson

French robot, can’t clean up after horses

I can turn this here robot French! This is the best thing some sliced bread 6/5 stars, would buy again if I needed one I guess, they do cost the pretty penny though! I had to sell my horse to buy it. I liked that horse too… you did good Spotty, that was his name. All worth it though. I don’t have to scrub my floors by hand anymore! For some reason it doesn’t clean my horse stable very well though. That is a part that could be improved, can’t tell you how many times I found horse manure in the water tank. Other than that it is great!

2 years ago, 557mjl

Roborock S7 MaxV Ultra

I’ve been using my Roborock for a month now and this vacuum/floor mop had exceeded my expectations (and had high expectations at purchase). I have mostly tile flooring with some area rugs and does an outstanding job with light to moderate mopping and excellent on vacuuming. The combination of LiDAR, sensors and cameras keeps the unit navigating through almost all obstacles on the floor (minus cords or shoe laces). Floor prep before bed is minimal as it runs around 2:00 AM in quiet mode. Honestly, this may be the best piece of technology I’ve ever owned. My only concern is durability over the long run so will have to gauge this over time.

1 month ago, Young Anderson

One Thing Missing

I LOVE my RoboRock Q5+ Max, its the BEST OF THE BEST for sure and it keeps my home nice and tidy and the app is very user friendly and efficient. HOWEVER there is just one thing missing. You can go to settings in the roborock app and set up commens for siri and you can connect it to alexa. My only problem is the only thing I can do with Alexa is “Alexa clean the house” and nothing else, now if I launch the RoboRock app I can do a few more limited things but pretty much everything I would need. But I often forget I have to launch the skill and I just do it through the app on my phone. I wish this was set up a bit more streamlined and I could just have alexa clean the kitchen just like with my smart light I can adjust the power, color, brightness, Etc. this is the only thing from it having 5 stars. It doesn’t make the product any less worth it just a nice upgrade I would like to see in the future as far as programming goes. ROBOROCK IS THE BEST, ENJOY YOUR ROBOROCK!

4 months ago, AppleMcPhee

Mapping is Difficult

I’ve been using a Q5 and Q5+ for 2 years now, and it seems like every time the app updates, the mapping gets worse. Before the bad, there are some good things. The app isn’t overly complicated. The simplicity of using multiple vacuums, multiple floors, and multiple routines is made easy. The widget is especially useful. The information given is just enough. The animations, features (such as pin and go), and maintenance schedule make owning a robot a pleasure. Onto the bad. After initial mapping, areas that don’t exist are added to rooms. The ability to split and merge rooms doesn’t work correctly. There’s no function for mapping additional spaces, you’ll need to do a cleaning. The initial mapping isn’t sufficient for larger spaces with doorways. A simple fix would be more ambitious initial mapping, where the robot does more traveling. Adding the ability to lock in a scanned zone would help with keeping rooms correctly sized and zoned. The mapping starts out great, but it gets out of wack sooner or later. It hasn’t always been this way. The first year with our first Q5 was bliss. What did you change, Roborock? I want my old robot back.

2 years ago, outback utah

Vacuum from the theater!

I really like the app. No question. I have had a starter level bot in the past. They work reasonably well. Getting a bot that you can use this app with is a life changer. Start with the no go zones. Have an area that just blows your bot’s mind because it gets trapped because of an issue with curtains or terrain? No longer an issue! Spot cleaning is awesome! Dropping a 5 pound bag of flower requires a broom, don’t be dumb. However smaller area were something was dropped or there is pop corn? Quick, easy. The map feature allows you to do a quick clean of a room when used with the single room clean feature. This is also priceless! The ability to redefine rooms divisions s is also more than helpful once you get to knowing which rooms need more frequent cleaning. No more pinball action to clean an area that is the reason you started the unit! The bot purchase was almost worth it just to get the app!

4 years ago, Uhhhh Winning

Gets the job done

S6 Pure - love this thing. Frees up so much time wasted on sweeping and vacuuming. I’ve got mine set to clean the house daily after I leave for work. No go zone is helpful, doesn’t get absolutely everything all the time but does a fairly good job. For the perfectionist, don’t get it. For those that are willing to take a few minor crumbs in return for freeing up your time, get it. Wishes - Charges more fully before going back to cleaning, goes back multiple times to charge to get jobs done sometimes... better mop options, it’s just water and a dirt pad.

3 years ago, Sammmmamam

Almost 5 Stars

I have the S7+. I’m glad I did my research and went with Roborock. The technology is superior to iRobot and the software is better as well. I’ve had no issues with WiFi connection, the real time bot tracking is great, and it does a great job mopping. There’re two issues I have: 1) if you have a shag carpet, you can’t vacuum over it because the side brush will get caught and hold the vacuum hostage. The very simple solution is add a feature into the app to stop using the side brush. Despite countless complaints by users, Roborock has been deaf to this issue. 2) if the vacuum goes out for cleaning for just 1 second and then I decide to cancel, it will auto empty into the dock. It’d be nice for Roborock to realize it was out for just a short period of time that it probably doesn’t need to empty into the dock. If Roborock can just fix the side brush issue, I’d easily give this app a 5/5. It takes some time to learn all the features, but once you do, it’s very user friendly.

4 years ago, mjamesp1989

My Roborock

This was a great purchase! The app is intuitive and has some nice features like Siri Shortcuts and multi level mapping. I took the robot out of the box, loaded the app and had it cleaning in 15 minutes. Also multi level mapping is great but you need to start a new map in the app then let it lose on each floor and once mapped you can name the floors and rooms. I find the app to be easy to use and it is nice to get stats like footage cleaned, battery life and current position on one screen. There are some opportunities with better graphics and the addition of an iPad app. The cleaning ability, ease of use, navigation make this a great product.

3 years ago, Deopersaud

Phenomenal

This app brings my S7 to LIFE. There are so many useful features!!!! Setting pin and go for spot cleaning, the times when you want to clean, autonomous remote control, the amount of suction and mopping you desire, setting no go zones. Right out of the box the app used the robot to identify the structure of my apartment. Every cleaning session is tracked in the app so you can see where your robot has cleaned. I wanted to write this review because my experience with the robot and the app together are just phenomenal. Highly recommended.

2 years ago, indirect76

Apps works but is clunky

The app works well and allows great customization of cleaning pattern. The downside is the interface. There are some screens that you have to “swipe away” and there is no user interface indication to let the user know. I really don’t understand why this app(and others) use the “swipe away” gesture. It’s unintuitive and takes more effort to perform. They just need to add a “back” button that can be tapped. I have a multi-floor home. The step needed to switch floors are unintuitive. The function is hidden behind multiple buttons with icon that mean nothing to me. Just use text instead of icon. Maybe make that an option somewhere? I have one device, but every time I start the app is asks me to select the device. That should be skipped as there are no other options. Again, app works great, but I have to relearn how to use it if I’ve not used it in a while. The developers need a sprint or two focusing on the UI/UX.

1 year ago, Dyxigzid

Roborock Revo

Is awesome! Does a great job vacuuming and mopping the floors. I would have given 5 stars but I didn’t because it’s difficult figuring out how to program the cleaning schedule in the App. I also which we could program the mop not to go self clean as often, need more choices. I wish it wasn’t so tall because it can’t get under my couch like the Roomba did. Otherwise it is great! Pricey, but worth it to have clean floors, especially with 3 dogs. It even sends you messages like when to refill or empty water tank, when to clean the roller or if something is stuck.

2 years ago, AppReview085421

Hiccups in the setup process but glorious once I got it working.

I’m not sure why but I wasn’t able to connect to my Q5 from this app on my iPhone. If there’s any failure the app gives a very vague list of things to try, like changing your router’s WI-FI password 😳 After hours and hours of trying everything I finally realized I could download the app on my iPad and try connecting from there. That worked on the first try and the Q5 was connected and working on all my devices. The actual usage of the device has been great! I’m subtracting 1 star due to the setup hassles.

2 years ago, Ragin'gamer

Intuitive app and programming

I found the app to be very well written and does an excellent job in connecting to and controlling the unit. The interface is intuitive and the app his attractive visuals and easy to find settings and programming. The only missing feature (or one I haven’t found yet) is the ability to add to a map a room that wasn’t initially mapped out. I have searched online and the only effective and consistent way to do so is to remap a whole floor which can be challenging if thee whole floor is not prestaged for mapping - e.g. laundry baskets or small chairs put up out of the way.

7 months ago, SelectiveHeadphones

Functional but painful UX

When you log in, there are three options at the bottom: shop, see list of devices, and edit your account. But once you click into a device, the functional buttons are tiny and the features are oddly nested in unintuitive menus. Please give us the basics: quick start clean, empty, targeted clean (rooms, zones, pin), schedules, edit map. Moving shopping, account, and add a device to settings. Also, only being able to divide rooms with straight cuts made me have to divide and merge several times to define a two-door room.

2 years ago, Teleted

I like that this app works well with voiceover the screen reader built into iOS

As a blind person I am thrilled to have a robot clean and mop the floors for me because it’s an arduous task without site. The ability to easily add Siri shortcuts is appreciated but it would be even more functional to have this work with Apple home. That being said the app features do include scheduling and notifications and so far I’ve been able to name rooms and set up shortcuts to clean specific areas of my house. Really nice out!

10 months ago, BAlberta

Removed Map Backup/Restore Ability

Loved this app until they removed the ability to save and backup maps. Unfortunately, there’s an issue with the robot wherein the maps tends to drift after several cleanings. The robot saves these updated and drifted maps which means no-go areas and room boundaries are no longer accurate. While this is not an issue with the app, the app used to provide the ability to restore a previously stored map as the default. Now that the restore functionality is missing, the robot needs to be “retrained” on a regular basis which defeats the purpose of having a smart vacuum. Please bring this functionality back!

4 years ago, Brian_OSU

Works great with my S6 MaxV

Application works great with my S6 MaxV, it allows me to see the LIDAR scans and Reactive AI pictures (shoes, scales, etc.) that my vacuum has found on an easy to view map. I can set no-go zones, no mopping zones, and invisible barriers/walls with ease. Scheduling is pretty intuitive as well, I can customize what rooms should be mopped (and with how much water), how much suction should be used for each room. Additionally I can map additional floors of my home with ease. Firmware update added new features to my S6 MaxV this morning as well, no issues to report with my vacuum, firmware, or the app.

2 years ago, The Real Zentinel

RoboRock Rocks the WiFi Connection Bug Needs Fixing

RoboRock S7 is the best vacuum robot I’ve ever had. Just amazing. The review is for the app. What kills it for me is the issue with connecting to the WiFi. The first time I struggled but somehow it connected and I’ve been using it every day. Yesterday the lights went out and came right back. This caused RoboRock to disconnect from my WiFi. To make a long story short, almost two days and unable to connect to the WiFi with RoboRock app. I downloaded Mi Home app and in less than a minute, not only was RoboRock connected to the WiFi, my entire home map was loaded and i sent RoboRock to do his thing. Please fix the WiFi Bug in you application.

5 months ago, Avatars greatest fan

New S8 Max speed does not live up to its expectations

Lotta problems with the new S8 Max V advertise 140° water does not exist very limited on how many rooms you can name for the new S8 Max very complicated to divide the rooms. Also, the new trade-in policy is a total joke. I can’t tell you how many times I’ve contacted to try and find out what my trade-in is worth or when I will be receiving the funds for it the promised gifts I doubt I will ever see them, I have been an owner of the Roborock for three years now the S7 Max fee was a total joy. However, the new eight the Verde is still out. I hope they get all the situations and problems corrected.

2 years ago, Dino_bergomi

So limited and cumbersome

First: why the app allows only four maps? There is so much computational power nowadays. Are the programmers lazy? My house has a weird structure and it facilitates saving different areas as different maps. Allowing just 4 maps makes it very difficult for me. Second: why not allow to temporarily deactivate no-go zones? This is a no brainer… I set no-go zones where I have fragile items. Periodically I remove them to clean there as well, but the fact that I have to remove the no-go zone manually and then have to draw another one makes it much more difficult. These two things could be easily fixed in the app if the programmers cared a little more about what their clients need. Very disappointing.

2 years ago, Connor801

Vacuum is perfect, app needs some help

Love my S6 pure. Has worked great since the day I got it. The app works as in it does what you tell it to do. My biggest qualm with the app is the map management. With the map saving (which I know you can turn off) it often has slivers of one room the the room behind it. So the vacuum will vacuum a room and then go around the house to get a few inches of the other room, thinking they’re the same room. However the app doesn’t let you merge and divide very well, in fact it just makes it worse. Fix the map editing and management and you’ve got a 5 star app

7 months ago, mlKev

Make your registration process better

You can’t auto populate fields. You can’t use Apple to create a secure password for you. When I finally typed in a password, the ok button wouldn’t let me click it. I went to their website instead of the app to try, and got an error for too many requests... And now I have to rename my WiFi because it can’t handle special characters in the name. Off to a great start… turns out you have to turn off cellular data for it to connect. Found that on Reddit. Would be good if it was included in the instructions or troubleshooting section. Now that it’s working, I can go reconnect all my other devices to the new WiFi name. What an awful, awful product.

3 years ago, SolveThisNeedUpdate

Partial remapping is not exist

After you map your floor and split this in different rooms, there is no option to remap your selected room again. I’ve just get a new furniture for my living room and it completely changed. I wanted to just remapping my living room but there is no such option. I had to remap entire floor again and split rooms and no-go zones again. I’m really surprised that this expensive Roborock S7 doesn’t have such a simple feature!! Because I like to device in general I give a 3 star. I’d like to update it with 5 after partial mapping feature is added into the device.

2 weeks ago, silverzippo

Been working well for years but now it hunts around

I've used the Roborock vacuum for over five years. Initially the app worked great and the vacuum ran like clockwork, cleaned and returned to the dock without any issues. Recently after some app updates etc. it's behavior is erratic. When it's supposed to clean one room, it wanders to a couple of other rooms not on the schedule and does this repeatedly after cleaning the first room. I have to trigger it manually to go back to the dock. It should know it's finished as the map indicates that it is, but for some reason it doesn't. It's not a room dividing issue as the colors indicate correctly which room is which (although the process of dividing rooms is no longer as easy as it was in the beginning - the app for some reason has a harder time separating rooms even if you use the dividing lines correctly than it did with the old app). When I trigger it to manually return to the dock it has no problem shutting off the vacuum and going directly back to the dock to recharge, so it's not a map or sensor issue.

Description

*Feature support varies by product Cutting-Edge Software and Hardware： - PreciSense: Precision LIDAR navigation for efficient home cleaning. - Sensient: A sensor matrix for safer movement around the home. - OpticEye: Highly accurate vision-based motion control and navigation - ReactiveAI: Artificial intelligence for recognizing and avoiding common home objects. The Roborock app has been designed to give you total control over your Roborock robot, from home layout to cleaning schedules, cleaning strength, and more. Once you've set it up the way you want it, you can leave your robot to work. ---- Feature Highlights ---- SERIOUSLY SMART MAPPING After it's first run around your home, your Roborock robot will show you your floorplan and automatically divide your rooms, unlocking a world of customizations. ADVANCED SCHEDULING Set multiple schedules from hourly to daily to weekly, hitting different rooms with each one. You can clean the kitchen after breakfast and even the whole house when everyone's gone out. CUSTOMIZABLE CLEANING Tailor cleaning to the demands of each room. Crank up suction for the nursery, use more water on tiled kitchens, and lower suction when you need things quiet. The control is yours. ZONE CLEANING Draw up to five zones, and clean each zone up to three times, for when you want to tackle more stubborn dirt or just don't need entire rooms cleaned. NO-GO ZONES Use up to 10 No-Go Zones and 10 Invisible Walls to avoid thick carpets, keep robots away from delicate art, and more—all without a single hardware add-on. MULTI-LEVEL MAPPING Save up to four maps in your home and tailor cleaning to match each floor. Your robot will recognize the floor it's on automatically, so you can simply watch it work. REAL-TIME VIEWING Watch your robot move through your home, seeing the exact route it's taken and any obstacles it has avoided along the way. Feature Compatibility: -Multi-Level Mapping is available on [TBC] only -Obstacle avoidance is available on S6 MaxV only -Room specific suction scheduling is available on [TBC] only -Room specific mopping is available on S6 MaxV and S5 Max only. Contact Us Customer Service Phone: 400-900-1755 (Mainland China), 855-960-4321 (USA), 1800-413-621 (Australia), 1566-5534 (South Korea), 0120-992-878 (Japan) E-mail: [email protected] (Mainland China), [email protected] (EU), [email protected] (Australia), [email protected] (South Korea), [email protected] (Japan), [email protected] (Other Areas)