Thank you County Bank for taking mobile banking away from seniors right before Christmas. Your programmers introduced “bug fixes” that require an upgrade to an operating system unavailable on my current phone. The version compatible with my operating system will no longer work. So, apparently I need to buy a new $1,000 phone to use your mobile app. Otherwise I have to expose my geriatric self to Omicron just to make a deposit. Not bloody likely. So much for banking locally. Back to some soulless corporate institution with an app that works. Bah, humbug!
Very frustrating. I’m looking for a new bank. I’m so sick and tired of getting locked out, especially on weekends when I can’t get tech support. I’ve complained for two years and they still haven’t fixed the problem. And no, it’s not because I’m entering the wrong password. I use LastPass.
With My County Mobile Banking, you can access your account information on the go securely from anywhere, at any time. Online Banking is available 24/7 using your existing Username and Password. With the My County Mobile Banking App you can safely and securely: •Check account balances •View recent account activity •Transfer money between accounts •Pay bills and people at any time •Change and cancel pending payments •Locate ATMs and branch locations My County Mobile Banking is convenient, safe and secure, so you can manage your accounts anytime you have mobile access, from anywhere you go! There is no charge from Santa Cruz County Bank, but message and data rates may apply. Such charges include those from your communication service provider. PRIVACY We are committed to protecting the privacy of your financial information. To learn how we protect your privacy, please visit our website at www.sccountybank.com to access our online Privacy Policy. Member FDIC.
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