ScheduleFlex by Shiftboard

When I am able to login it works great. Several times I have had it to come back and say sorry please try again and then it continues for a few days. This is how I get the majority of my shifts or know to login on line to accept them after the schedule drops. I do wish this could be fixed so I can continue to use it. It is important to my business to use it.

More issues than not when logging in. Those can be put down to connectivity in different areas. However, the app has severe limitations. First, it is not intuitive. I have to walk every new person through how to use the app. Look for the clock, find the pencil, etc. Then it doesn’t work in landscape so you can’t easily type into the notes unless you move to a computer. It is ridiculous that in an age when so many move from handheld to pad (iPhone to iPad) the app stays in portrait so you can’t easily type and read/edit what you have input. When you make it hard for the worker to input notes they skimp and management does not get the full picture of what the field person is dealing with. This negatively effects future coaching, scheduling and in some cases the work future of the worker.

The website isn’t very user-friendly, taking you away from the screen to confirm the time and then not bringing you back to the sign up calendar and the tab for “sign up list” always just shows a blank calendar which is probably something they just never finished so I thought maybe an app would be better (if they even had one) but they literally might as well not. You can’t even pick up shifts on here, you can only view shifts you already signed up for and set up your profile so it’s just wasted space on my phone because they send you email reminders for you shifts and I already use Microsoft office for my email &calendar so this is literally useless and I’m going back to the God awful “website”

It’s very frustrating that you cannot see shifts being posted in the calendar unless you are specifically on that particular day in the calendar. In our company there are times when we are told there will be work during a week but we don’t know which day it will start, so if work comes out you don’t know which day so you can’t see what’s being posted! You can’t get it.. I’m happy about the fact that this version is faster which helps me picking up shifts ( only if I’m lucky to know what day they are posting, otherwise I can’t pick up work if I don’t know the exact date, that’s very bad) and it’s very confusing trying to figure out how to use it. I kept a copy of the old version in my desktop, because it was easier to see the whole month calendar and when shifts come out you can see what day or days are being posted in red right away! Now I can’t sign into the old version?? The new version has flaws that need to be corrected and there is no support when we don’t know something, that’s very bad..

Went to doctor 2 weeks ago for sinus infection. Took prescribed meds as directed and continuing over the counter meds as well. My symptoms were so severe yesterday that I called out because of extreme dizziness/vertigo, and vomiting. I called the doctor and she said to continue the over the counter meds and I should be back to normal by next week.

Although convenient, There is an error message that constantly appears when using the ios app. The error message is " Cannot read property 'result' of null". The error message requires you to click on "ok" and reappears several times. This appears to be a defect and a is a hinderence. This glitch also raises concern about what field or fields is or are NOT integrating properly and how it is impacting the end user's capability overall. Whenever I try to submit a form on the store front where you are directed to by the support link, my connection is intercepted. That makes it seem like there is no real support behind the product ready to support it.

I use this app for accepting working with 2 different companies. I didn’t initially have an issue with logging in in the past but for the past 2 months I have been unable to log in. It is just saying “Sorry, Please try again”. It is not stating that an update is available so I’m not sure why I’m having a problem or how to fix it. I have restarted my phone with no luck, I have deleted and reloaded the app with no luck. Can you fix the issue so I can see the work available and when I’m scheduled.

Having access to my schedule and keeping track of schedule changes 24/7 is fantastic.

I’m pretty content with this scheduling app for my job I just wish you could see how many hours each shift is and the total number of hours worked for each week. I’m always having to count it up when this feature would make it much faster to calculate my pay. Overall still a good app!

I love the functionality of the application. The only thing I would add is being able to trade/give a shift to a specific person. Sometimes people want to give it to a specific person but it’s up for grabs to anyone and gets “stolen” before the other person gets it.

Easy to use. Not hard to figure out. So far has done well on my schedule for work, just had a car issue and had to CALL OUT😕😪 but so far it’s done well on its job.

The new dashboard is very awkward to navigate on mobile devices. To accept assigned shifts is far to long a process. Every calendar we are used to reading starts the week on Sunday, not Monday. Even writing this review was ask, because the app is not showing the text I am writing. I hope to get away from this platform.

Password reset doesn’t send to email… tried several times .. waiting for it to show up in my designated email and only email address still after hours. I guess I will eventually get 20 emails to reset but not confident they will show. Need to view this for Houston Livestock and Rodeo committee shift-board use.

Unfortunately this update is more confusing and not efficient to use

Shiftboard is great for what my employer uses it for. I can check and sign up for jobs quickly. One drawback now is the full month view option is gone. Now it’s week to week which is time consuming. Please restore that feature.

It is a ridiculous way of signing in It maybe ok for people working 8 or 12 hour shifts but it is confusing and lacking for people doing 24 hour shifts or longer; it could be in a matrix format rather than run on page after page confusing format

Shiftboard expedites and facilitates the smooth and efficient management of work shifts and setting availability and checking schedules.

I like this app but I never get notified when shifts are posted. Would appreciate it if the app developers fixed this issue

I don’t like the new update at all. It only displays your entire week, not single days unless you expand them. Please change it back this new lay out is confusing and it may cause me to confuse one job with another.

Very frustrating to use. My wife uses my email and even when i tried to put my email address. It will says link was sent to that email address but nothing happens. She even talk to her supervisor how to use it not luck.

The title says it all

I work an alternating schedule by the week so this really helps me keep a good attendance, Thanks ShiftBoard!

How can I use the iCal format with the new user? I cannot find a button for it so I can download my schedule onto my iPhone calendar and google calendar.

Made a mistake and now can’t undo.

Simple and highly effective for reviewing scheduled events.

This App is getting better, but still a bit confessing, like how do I register two account with one user name?

Not working on my phone for 2 weeks

Our company uses this software for very basic scheduling - work opportunities available and scheduled work. The app is currently showing only work opportunities and not scheduled work. In addition, it is not easily navigable. Please please please overhaul this app!

There is no button for initial sign up to put employees information. Email plus password not working right away.

Hate the new look. Everything is so confusing. Trade board doesn’t show all of the shifts that are up for trade. The week starts on Thursday, instead of Sunday which is just weird. Please go back to the old layout and look.

I hate that I can’t see my whole month’s schedule. Or that the app doesn’t have similar features to the website - like being able to see who is scheduled for the day

I can’t find many things easily on this app

After updating the app I find the calendar is off by a day. Running iOS 14.2. This is only a problem when adding availability in the app, not on a computer. Please fix this!!

The take additional shifts feature, while convenient is a select all feature. This feature needs to be removed.

This program does not communicate well with the desk top version. Many times employers cannot see time off requests and it is not intuitive.

This app is not user friendly. It lacks functionality and forces me to use the desktop version which isn’t much better. If I wasn’t forced to use it for work, I wouldn’t.

It worked the first day. Since then it doesn’t show available shifts.

The new display does not list the event and is hard to tell what shift I might like to sign up for.

Good app but it should then so you can know how many hours you have calculate

Do not like the new updated version. Now it takes me even longer to make my weekly schedule.

List of my shifts has only the day and no date. Needs work.

This app actually hurt’s communication - seems something designed to destroy workplace relationships

Crashes when I try to add a time off request. When I hit the ‘+’ it crashes.

Would love to be able to pick schedule

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Confusing, difficult to navigate and non-intuitive.

Lack of monthly view for single user is obnoxious. Having to click on each crew member to see department is ridiculous

Needs complete upgrade

I’m not able to view offers of trades except in an email.

Stop making it worse