The SimpleTexting platform is, in fact, simple. It’s also powerful. The app has pretty much identical functionality as the website but makes managing the communications easier on the go for small / mobile teams. The app can be buggy at times with the occasional log-out or crash. But, with the full functionality as the SimpleTexting website, it great.
I literally worked so hard preparing for an event only to have Simple Text FAIL to successfully deliver even ONE TEXT- they DON’T warn you that they cannot send MMS on Thanksgiving or Black Friday. However when you go to complain a prompt appears saying they can’t! Then why let me? Oh! Yeah, you get my money!! Then after this I send two SMS-ALLLLL BOUNCE!! Oh now they can’t solve that either!! I used them for years and they weren’t great but they worked- NOW on the. Most important day for my business they FAIL IN EVERY WAY!! You have cost me MY BUSINESS OPPORTUNITY $$$$$$$$$$ NEVER AGAIN- oh year impossible to get anyone on phone- it’s a bunch of crap! Take your business elsewhere!!!!
SimpleTexting is a game-changer! This app is incredibly easy to use, with a friendly and intuitive interface that makes navigation a breeze. The design is visually appealing, and the support team is top-notch. I couldn't find any flaws! If you want a hassle-free experience, look no further. Give it a try - you won't be disappointed!
SimpleTexting really help me engage with our church members and keep everyone updated on what we are doing. We have been using it for years now and have nothing but great experiences with it! I once had a suggestion about how conversations and campaigns operated in the the app and the listened and actually changed it! Keep uo the good work!
The app will have a number icon when a new message appears, however when you click on it, it’s a blank screen. This makes the app worthless. To make matters worse, accessing the service through the phone browser does the same thing periodically. Once you retrieve your message, which usually is via desk top, the number alert still appears on the app. So freaking annoying! Tech support has no idea what to do. Trying to use up my credits so I can say C-U later! Terrible service, app! Nothing Simple-texting about it🤯😡
Decent app, but notifications on Apple are broken. The badge icon stays up even once all messages have been read/removed. I have a completely empty inbox and there’s still a “1” badge that will not go away no matter how much I close the app and restart. I’ve given feedback previously to the Simple Texting team and they haven’t fixed. It’s a pretty basic function that should be fixed.
My company switched to Simple Texting when Zip Whip went out of business. There are a lot of features from Zipwhip we miss and very few new ones in ST that we particularly like. Also, the app isn’t reliable, and I constantly need to close it and reopen it. That said, it isn’t a bad program. I just want something with more bells and whistles like auto filled and shared templates.
I couldn’t be more happy with SimpleTexting (other than having direct integration with Freshdesk maybe). The system works very well and customer service (Felix specifically) has been absolutely wonderful.
The app and the website work equally well. Very easy to use system. Online chat support is usually pretty quick to respond. I did quite a bit of reading on the different services and tested a few out. This one is by far the best and the most cost effective.
To pay $30+ a month I expect a seamless service. Fix the random error messages. Why is it so slow to load and pull up individual conversations? At times I can’t even respond to messages as it won’t allow me to send. Hopefully it will be resolved otherwise I’d have to take my business elsewhere.
When I got the Web app and started using it, everything was intuitive and amazing. But then when I downloaded the mobile app, I realized it’s not a native app, which means I get no notifications and the two-way messaging is super limited. Also, I have to login every time I open the app.
I signed up with these guys and provided my landing page this is how I get my customers number because you must ask permission to text each customer. Even like that they said it would take 10 days to review my account, they do this to everybody, and then just blocked me and took my money. keep trying customer service for a refund and all I get is crickets. scam stay away.
My account is linked with Google as a 3rd party authenticator on the web but I’m unable to log into the mobile app the same way. The app has an incorrectly configured return URL that takes you to the mobile website & not back to the app.
The intent behind the service is awesome but the app is buggy— goes blank and locks out after a while then doesn’t send push notifications. No allowance for face recognition login and password requirements are cumbersome to type. Wish the execution was a little better.
Notifications are unreliable from the app to the PC version. Frequently I’ll receive the notification on the app but am unable to open it from my cellphone. App is most up to date version. I’m continuously deleted and reinstalling to fix with resolve. App will notify me of a new message and desk top will not until refreshed.
Just bought and paid for this program and it’s awful so far. I get an update on my watch that there is a text, I go into view it and it’s not updated. The app on the phone and computer are extremely slow. The webpage constantly has to be refreshed. Many other glitches and issues I am not happy with.
It’s a scam!! I used it 4 times ( 4 text messages) for basic text communication. They charged me an absurd amount and then one day I got a message from them saying that they’ve been reading all of my texts?? No privacy over here and in simple plain english… it’s a scam!! Don’t use it
Website version is great, but the mobile app is terrible. Constantly signs you out, or app doesn’t respond. So have to force close it all the time. Some times can’t even get the app to load properly. Very slow.
I have never even used this app nor download it and then recently I just did for my small business and it didn’t even give me an option to like make an account it only said login and I never even made an account to begin with
They require full name, company, social media, phone (of course). I got this for personal, so I don’t have a required company name and I don’t do social media. These guys seem like a virus masquerading as a useful app.
This company is a scamm and a horrible company they will try to screw you and shut off your account for a lot of money the guy who Runs it is ray stay far away simple texting is a scam and will stele thousands of Dollars horrible Company
I was told they the app that I would be contacted by email and that hasn’t happened. The message I. This app is gone and the app is blank. But, you took my money. Correct this or I will report.
You must join to send to other receivers. It’s not like SimpleText of old. There’s a fee, but doesn’t say what price. Oh, good luck trying to join. And the one star only rating doesn’t work. Only a 5 star will accepted.
This app doesn’t work. It takes so long to try to schedule anything and then it doesn’t even send. I’ve never been more annoyed with an app in my life.
Still Buggy!!! Terrible attempts to fix chronic issues by their team
The only reason I haven’t left this platform is that it’s too much work to migrate all my customers mid season. The app and even the desktop one sometimes are buggy hot garbage. Been in numerous lengthy chats with all members of their team with nothing but false promises about a “new update” that was released that fixes everything. And it’s not fixed. Cocky description about “we heard you loud and clear-it’s fixed” when in fact it’s not. Was told another new version is available and nothing exists in the App Store. And even if my app did auto update before I was informed of this-it’s STILL buggy. Huge waste of time trying to sort this mess out for months.
I’m evaluating SimpleTexting as an internet based texting service for our home owners association. Very excited about the possibilities the iOS app brings. But it has at least one irritating glitch. The application badge shows ‘1’ but I can not find any place inside the app where the ‘1’ is coming from. I only have 3 message conversations and I’ve opened them all. Looking at the menu doesn’t reveal where the notification is coming from. Right now I would say the notifications, at least the badge, are unreliable. But I remain hopeful
I use this app 5 to 15 times per day. It’s quite weak. I am in the habit now of closing out the app between uses. This corrects the type-over problem, the freezing problems, the ghost badge alerting me of invisible unread messages, etc. The “help me” bubble at the bottom of the screen covers part of my type area and send button. Support has addressed my concern, and told me it was fixed. It is not. I plan to change this service to a different provider soon.
I agree with the other reviewer on some things, though I think the desktop app is stable. This app is awful! They took the desktop app and just shrunk it into a small web app - it is super buggy and clearly not a native built iOS App. Screens don’t load, it freezes, you get notifications of a text and it isn’t in the inbox when you open the “app”.
Just got this app today, and I cannot log in. It’s giving me an error message, “ Sorry, you didn't pass the ReCaptcha check. Please contact support.” I reset my password and still no luck. The desktop app works great! I look forward to using the app when it’s fixed.
Why do I have to enter my full name etc just to send a text? Also you want to access my account without the option to say no. Seems more like you want out personal information instead of providing a service
Everyone reads their texts. SimpleTexting helps you send them. With our app, your business can reach large groups with mass texts or connect one-on-one with two-way messaging. Use SimpleTexting to: Send texts to large groups • Create and send mass SMS and MMS campaign to a list of contacts • Add images to your campaigns right from your Camera Roll • View replies rates, click-through rates, and other analytics Have two-way conversations • Text individual contacts from in an intuitive, threaded inbox • Assign conversations to other teammates • Snooze conversations or mark them as done to keep your inbox tidy • Sort conversions by open, scheduled, snoozed, closed, and unread Set up automated texts • Schedule mass texts or individual replies ahead of time • Create drip campaigns to keep subscribers engaged • Add an away message to get back to messages right away Manage your contacts • View, add, or update your lists and segments • Create text-to-join keywords to build your list of contacts • Keep an eye on subscriber growth and unsubscribes About SimpleTexting SimpleTexting simplifies communication for small businesses. With over 17,000 customers, we send millions of texts every day. From team updates to marketing campaigns, we provide all you need for seamless texting. SimpleTexting is part of Sinch, a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a global customer base.
