Popular Apps SMECO 24/7

SMECO 24/7

Name: SMECO 24/7
Rating: 1.62857 (35 reviews)

Utilities

View in App Store

Rating

1.6 (35)

Size

18.1 MB

Age rating

Current version

2.0.7

Price

Free

Seller

Southern Maryland Electric Cooperative Inc.

Last update

10 months ago

Version OS

13.0 or later

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User Reviews for SMECO 24/7

1.63 out of 5

35 Ratings

3 years ago, Frustrated Ledo Customer

Better but...

Still can’t get the bill pay to work.

4 months ago, jedi2814

Get it together SMECO!!

If I could give a lower rating I would. Won’t recognize password and end up changing password almost every time I log in only to be told the password I input is an old password and I can’t use it!! Well of course it is - I knew I had the right one to begin with!! Says my email is not verified but has no way to verify it. I decide to change it and it won’t recognize a new email. I can’t believe a business has an app out there as poor as this one!!!

1 year ago, Magsmama09

Waste of time and energy

I downloaded app in July and paid first bill just fine. I log back in to pay my bill this month, bill pay error. It certainly lets me login and see my bill, but allows me to do nothing otherwise. I’ve uninstalled and reinstalled, installed fresh iOS software, uninstalled and reinstalled…..and ultimately had to pay the bill via phone. 👎🏻

2 years ago, ChrissyPooh76

Doesn’t work…

This app used to work reasonably well. I used it b/c the site won’t work properly on my phone, now the app doesn’t work at all. Get it together SMECO! Login failure each time I try to log in. I know the password works b/c I can log into the website… again… the website doesn’t work on my phone either so all I can see it the top bar, like it’s constantly refreshing and won’t stop.

5 years ago, EnTLove

It used to be useless now it’s so much better!

They must’ve done a major overhaul on this app. I’m able to log in see what I need and just keep up. You still can’t change your payment amount to pay any amount but I’ll take what I got for now.

3 years ago, rrsshsrrs

Worst app ever

If I could give it negative stars I would. The app has no memory of anything Including my correct email, checking account, cc, or even that I have an account. A customer since 1988 and I still can’t pay a monthly bill without re-entering checking acct or cc info, and that’s assuming I get past the “no account” / “add account” firewall. No, “firewall” is too polite. It’s like Dante’s Inferno on steroids.

4 months ago, Googler316

Can’t log on

I got the app and haven’t been able to login to my account since. What’s the point of offering an app to better serve your customers if no one is making sure it’s working properly. Every time I try it says there was an error try again later

1 year ago, DCinDC

Stopped working

Like another user here, app worked fine for me last month but doesn’t appear to be working now to pay bills. Disappointed because I liked it when it worked. Hope it’s fixed soon.

4 years ago, Js_SugaBooga

Complete and Utter waste

Too many steps to simply pay bill. Acct Information from Web, should auto transfer to mobile app. Fonts are way too small (need a magnifying glass to see them). Very poorly designed and executed. SMECO hasn't updated in months. Please do better. Customers deserve better.

4 years ago, Nenffarg

Keeps telling me log in failure try again later ?... guess what? Later never comes ..it doesn’t work..just easier to go to the web site..Hope smecco got kissed after buying this app..because they sure did screw them!

5 years ago, Becca1312

Better then it was

It’s better, but I really REALLY wish you could save a default payment method so I didn’t have to type it in EVERY time!

5 months ago, NoThnxDontCareToShare

Worked fine last year

The app worked fine last year, now it won’t even let me log in.

5 months ago, Demon2461

Waste of space

If you want an app for cosmetics then look no further. Actually serves no purpose just takes up space.

4 years ago, Samiam 057

Does not work

Downloaded the app & it crashed when I tried to use it. It crashed 3 times - when I tried to contact Smeco, when I looked at Account Manager & when I tapped Outage Map.

3 years ago, lotuslilly1014

Bill Pay

Doesn’t even allow you to login to make a payment so what’s the point of offering it if it doesn’t work 🤦🏼‍♀️

11 months ago, Piscesbaby3

App is WHACK!

Wish I could rate NO STARS. The app no longer allows me to sign in with my proper credentials. Then if it does, I’m unable to make a payment. DO NOT INSTALL. Go straight to the website.

2 months ago, GCWJR.

Worthless

Downloaded the app and it will not open. It immediately closes after flashing it’s homepage.

8 months ago, Nscavello

App doesn’t work well

Energy use tab doesn’t load at all on app.

2 years ago, yvonne in md

Poor App

You really need to improve your app Smeco. Why have one if it doesn’t work?

7 years ago, scooterpi

Don't bother

This may be the worst app I have ever tried to use. Save yourself time and energy by just crawling to your nearest in person payment center with a laundry bag full of pennies, because that would be a lot faster and less annoying than using this app.

7 years ago, Aspro-not

Why get this?

Why would you make a MOBILE app to pay your electric bill that requires your account number every time you log in? If I'm paying bills at my computer it's a pain to find the number.

10 years ago, Richard Dyer

Smeco 24/7

Application does not function with iPod. Screen goes black.

3 years ago, BFDJr

Garbage

This app is garbage. Absolutely horrible - can’t even add my account. Error received after entering 10 digit account number and either last 4 of SSN or even billing address zip code. This APP is an utter piece of junk.

Description

Southern Maryland Electric Cooperative provides this app free to customer-members who want to pay their bill on the go, report power outages, view SMECO’s outage map, and receive news releases from SMECO. All account management features require an active account. You will be required to provide some identifying information to pay your bill or report your outage, or you can log in using your SMECO Account Manager username and password. PAY YOUR BILL Make a quick, easy payment using your account number and zip code with your credit card, debit card, or bank account. For security purposes, your payment information is not stored on this app. REPORT YOUR OUTAGE SMECO makes it easy to report an outage and receive outage updates. You can also use this app to view SMECO’s outage map. Under normal conditions, the map shows the number of customers affected, the crew status, and the estimated time of restoration. SMECO may also distribute news releases when widespread outages occur or when weather systems are expected to cause power outages.