SMECO 24/7

Utilities
Rating
1.6 (35)
Size
18.1 MB
Age rating
4+
Current version
2.0.7
Price
Free
Seller
Southern Maryland Electric Cooperative Inc.
Last update
1 year ago
Version OS
13.0 or later
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User Reviews for SMECO 24/7

1.63 out of 5
35 Ratings
4 years ago, Frustrated Ledo Customer
Better but...
Still can’t get the bill pay to work.
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11 months ago, jedi2814
Get it together SMECO!!
If I could give a lower rating I would. Won’t recognize password and end up changing password almost every time I log in only to be told the password I input is an old password and I can’t use it!! Well of course it is - I knew I had the right one to begin with!! Says my email is not verified but has no way to verify it. I decide to change it and it won’t recognize a new email. I can’t believe a business has an app out there as poor as this one!!!
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5 months ago, TheJoker17
New user can’t log in
After reading the reviews from previous users I decided to give the app a try anyway, after noticing the update. New SMECO user just created a new account to login. As soon as I went to login it immediately said it cannot log me in and my password is incorrect. This is SAD that this complaint has existed for years and still hasn’t been corrected. Due better! Or don’t offer the app!
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2 years ago, Magsmama09
Waste of time and energy
I downloaded app in July and paid first bill just fine. I log back in to pay my bill this month, bill pay error. It certainly lets me login and see my bill, but allows me to do nothing otherwise. I’ve uninstalled and reinstalled, installed fresh iOS software, uninstalled and reinstalled…..and ultimately had to pay the bill via phone. 👎🏻
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2 years ago, ChrissyPooh76
Doesn’t work…
This app used to work reasonably well. I used it b/c the site won’t work properly on my phone, now the app doesn’t work at all. Get it together SMECO! Login failure each time I try to log in. I know the password works b/c I can log into the website… again… the website doesn’t work on my phone either so all I can see it the top bar, like it’s constantly refreshing and won’t stop.
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5 years ago, EnTLove
It used to be useless now it’s so much better!
They must’ve done a major overhaul on this app. I’m able to log in see what I need and just keep up. You still can’t change your payment amount to pay any amount but I’ll take what I got for now.
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3 years ago, rrsshsrrs
Worst app ever
If I could give it negative stars I would. The app has no memory of anything Including my correct email, checking account, cc, or even that I have an account. A customer since 1988 and I still can’t pay a monthly bill without re-entering checking acct or cc info, and that’s assuming I get past the “no account” / “add account” firewall. No, “firewall” is too polite. It’s like Dante’s Inferno on steroids.
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11 months ago, Googler316
Can’t log on
I got the app and haven’t been able to login to my account since. What’s the point of offering an app to better serve your customers if no one is making sure it’s working properly. Every time I try it says there was an error try again later
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2 months ago, Natstherats333
THE WORST
I had no problem with this app for the first maybe year I used it. For at least six months now, it says invalid credentials. Acts like you forgot your password but won’t change it. Go to the website and everything is fine. So it’s a glitch in the app. Don’t bother with it.
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2 years ago, DCinDC
Stopped working
Like another user here, app worked fine for me last month but doesn’t appear to be working now to pay bills. Disappointed because I liked it when it worked. Hope it’s fixed soon.
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5 years ago, Js_SugaBooga
Complete and Utter waste
Too many steps to simply pay bill. Acct Information from Web, should auto transfer to mobile app. Fonts are way too small (need a magnifying glass to see them). Very poorly designed and executed. SMECO hasn't updated in months. Please do better. Customers deserve better.
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5 months ago, Iea G
Why Bother!
Worst app ever! Why bother having an app if it doesn’t work?! It takes more time trying to login than it does to pay a bill. Isn’t the purpose of an app to streamline the process? Fix it or get rid of it!
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5 years ago, Nenffarg
Log in failure
Keeps telling me log in failure try again later ?... guess what? Later never comes ..it doesn’t work..just easier to go to the web site..Hope smecco got kissed after buying this app..because they sure did screw them!
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5 years ago, Becca1312
Better then it was
It’s better, but I really REALLY wish you could save a default payment method so I didn’t have to type it in EVERY time!
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12 months ago, NoThnxDontCareToShare
Worked fine last year
The app worked fine last year, now it won’t even let me log in.
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12 months ago, Demon2461
Waste of space
If you want an app for cosmetics then look no further. Actually serves no purpose just takes up space.
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4 years ago, Samiam 057
Does not work
Downloaded the app & it crashed when I tried to use it. It crashed 3 times - when I tried to contact Smeco, when I looked at Account Manager & when I tapped Outage Map.
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1 year ago, Piscesbaby3
App is WHACK!
Wish I could rate NO STARS. The app no longer allows me to sign in with my proper credentials. Then if it does, I’m unable to make a payment. DO NOT INSTALL. Go straight to the website.
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3 years ago, lotuslilly1014
Bill Pay
Doesn’t even allow you to login to make a payment so what’s the point of offering it if it doesn’t work 🤦🏼‍♀️
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9 months ago, GCWJR.
Worthless
Downloaded the app and it will not open. It immediately closes after flashing it’s homepage.
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1 year ago, Nscavello
App doesn’t work well
Energy use tab doesn’t load at all on app.
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2 years ago, yvonne in md
Poor App
You really need to improve your app Smeco. Why have one if it doesn’t work?
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8 years ago, scooterpi
Don't bother
This may be the worst app I have ever tried to use. Save yourself time and energy by just crawling to your nearest in person payment center with a laundry bag full of pennies, because that would be a lot faster and less annoying than using this app.
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8 years ago, Aspro-not
Why get this?
Why would you make a MOBILE app to pay your electric bill that requires your account number every time you log in? If I'm paying bills at my computer it's a pain to find the number.
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10 years ago, Richard Dyer
Smeco 24/7
Application does not function with iPod. Screen goes black.
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4 years ago, BFDJr
Garbage
This app is garbage. Absolutely horrible - can’t even add my account. Error received after entering 10 digit account number and either last 4 of SSN or even billing address zip code. This APP is an utter piece of junk.
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