I could swear that just the other day there was a version of this app that worked perfectly on my 12.9 inch iPad. I logged in today and was forced to ‘upgrade’ to this complete downgrade. If you don’t want to work on your little phone in Court, skip this and just bring your laptop. Smokeball just took us iPad users back to square one. *sigh*
The ability to access my files while on the go has been a huge help to our firm. I don’t have to worry about forgetting a document or chasing down WiFi in a rush anymore and that alone makes Smokeball worth our investment. Before getting case management software I was creating all sorts of reminders for myself on the phone notepad; creating tasks that associate with the file help keep me much more organized. Everything is all in one place now and I don’t think I could go back.
I’m upgrading my review because you added horizontal view. Thank you. Now so convenient to see tasks, calendar, matter notes at court — all on my large, portable iPad Pro!
Smokeball has been great for me on the go. Ability to access client information with ease and log reminders is great for me. Great product to use on my phone when I’m not at the computer
I'm a new user, who has only been able to enter time so far. I cannot look in a matter, my calendar does not synch or display accurately, and the app crashes frequently.
A big sales push is that you can have on your cell phone or iPad, but it has minimal functionality that way (won’t connect to emails, etc), is not user friendly, and isn’t full screen!
The app is missing important features from the main program. The cost of Smokeball increases dramatically year after year. Don’t get trapped with this program.
The app works great for IPhones, but absolutely terrible for IPads. I used to use the Smokeball app on my iPad for client meetings and it was fantastic, now it is terrible! Please fix ASAP Smokeball!
I’ve contacted SB support requesting the iPad app be updated. I have held off on posting a review for months due to the promise that an iPad update was coming. Now, almost a year into my subscription, I feel compelled to leave a review in hopes of pushing SB developers to update this app. At a minimum, enable users to use the current app on iPad in landscape. After that, optimize the app for iPad OS. Until then, this app is useless on iPad. Do not subscribe to SB if you are doing so in reliance on being able to use this app. When SB finally updates their iPad app, I will update my review. If this is not resolved by the time my first-year contract expires, it will weigh substantially on my consideration of whether not to renew.
I bought an iPad as a practice aid specifically because SB had an iPad optimized app, which I used all the time. The mobile app on iPad does not even come close. Very disappointed.
Smokeball helps small law firms manage their matters and be more productive. Our mobile companion app will allow you to massively boost your productivity whilst away from the office, with useful tools to help you and your staff keep track of everything needed to serve your clients better. Features • Matters at your fingertips View the pertinent details, parties, emails, documents, events and tasks for each matter. • Phone messages Receive updates from your office regarding any calls you miss while you’re away from your desk. • Daily Digest Get a personalized list of events and tasks each day, helping you keep on top of your workload. • Calendaring See what’s coming this week for yourself and your colleagues – this is a great way to check on your availability. • Tasks and To-do’s Track what is next or quickly record that idea you want to come back to later. This app is only available to Smokeball clients.
