Plenty of minor gripes regarding buggy functionality. But the biggest is the app's demand to overtake your audio output if you open it. This is even if the site in question doesn't even support audio. So forget about using this app to check your cameras while sitting in the parking lot listening to music, or you have a bar using an iPad to play music over the PA; Speco says you will either listen to music OR review your cameras. NOT both, and they're gonna tell you when you're gonna listen to the non-existent audio feed from your silent site, and when you are gonna listen to your chosen audio. You can't both use the app to watch the video footage in one part of your bar while entertaining the customers with music. It's either/or. An app with the option to disable audio is an unreasonable and gratuitous request.
So you rewind looking at the full screen with 16 cameras and then you go to the one camera that has what you're looking for just to suddenly have to start over 10 minutes before! It rewind or fast-forward without you even asking you to, even the opening logo is fuzzy LOL! What did you do? Something told me not to "update"but because it said the fix was for connectivity I thought will yeah that would be nice to have that fixed and then you screwed up everything else why? Why would you do that? It's always been sketchy, unstable, but you figure out ways to make it work for you and then out of the blue you decide to create a whole new set of issues LOL? How hard can it be?
I’ve had the app for 3 + years I wanted to love this app but truthfully it’s clunky and super buggy. I just updated it and it basically has stopped working. It starts to connect and then just freezes shuts down entirely. If you guys can’t manage the software please acquire a startup that can bc you will die out to easier more user friendly companies like ring and nest. Ps I tried to hit the contact app support and the page is 404 dead
My alarm company “upgraded” our equipment and downloaded this app so we could view our cameras. The app worked for about a week and after that it kept giving a “Connection failed, trying to reconnect,” message on all of our devices. I have tried everything to get it working again. The developers of this trash app couldn’t care less about the lack of function, because I tried contacting them and they didn’t even attempt to resolve my problem. They also obviously don’t care, because they never respond to or even try to resolve all of the negative reviews posted here. It doesn’t make sense. The app doesn’t work, just remove the trash out of the App Store.
I have had this Speco system installed with my house and it never worked! I had it working one day that was a year ago. I feel like there should be a lawsuit for such false advertising I have a swann camera system I bought that took literally 20 minutes to set up with no issue and has worked nonstop for over a year!!! This speco system cost three times as much and has never worked. I have the most expensive router and repeater money can buy I am also an IT oil and gas. Do not buy this system it is a lie and is fraudulent. Someone needs to litigate them so they are off the shelves immediately!!!!!
I’m an installer and work with this app on a daily basis. I will say it does have a learning curve... probably why end users don’t understand it and have problems getting it to work, therefore, all the negative reviews. When installed correctly and programmed the right way this app is nearly flawless.
Great when it works but most of the time it does not
It does not matter if you are trying to see a live view or a playback the app won’t load. You connect and it just says connecting and the cameras do not appear. Pretty worthless when you need to go back and look at your cameras to see what happened
Camera views are good, but I wish the app would save the setting for 10 minute limit. I change it every time I open the app, and it loses my preference every time. It didn’t turn off when used last, and it used 1.5 GB of data in one night. I’ve been using this app for a while now, and just started having this issue.
Once again it works good! Too bad it took almost three months to get the app to ivp6 so it can work again. Put a side that bad experience, this app is now great again!
Just updated to latest update 2.2.9 and can no longer use the app on my older iPad. Works on my iPhone 8, but no longer on the iPad. Tried to get support via the App Support link in the App Store on my phone and it can’t find the site. If there is a way to revert to the old version that worked, it would be great, but as it stands I just lost my monitoring capability.
If I’m doing something wrong let me know I look at all my camera feeds, I click one to enlarge, when I hit back button it jumps back to the CONNECT screen and I have to connect to get all camera back Why can’t you go from one camera back to all?
This app needs to be fixed!!! Why don’t they get someone in there who knows how to make this app work so you can view all the camera playbacks/events. It is really useless. I am so sick of paying to get this set up fixed. It is very expensive and nothing compared to less expensive DVN and cameras. You can’t view backup in the app. I have called and begged for help. Do not buy
Update does not work on iPad. I cannot access my cameras with this update. What gives? Update also does not work on the iPhone. Version 2.2.7 worked just fine. There are still some of us that have older iPhones such as 4 and iPads. Player should work no matter what version of the iPhone ect. one has
My app keeps crashing when I use my data and does not connect when I use Wifi. There is always a different problem with this app. Once you can hear some weird sound coming from it, some times the play back isn’t in sync and much more. Do not recommend
I am so aggravated at this product. It simply does not work. I have contacted the company that sold it to me (Protection One). They refuse to help. I have contacted Speco and they say open ports 80 and 5445 they have been open. I can see my cameras on my phone only when I am at home. The last place I need them. HELP !!!!
Since Apple has upgraded their software this app has been crashing. Can you please update the app to be compatible with the new software update. Thank you.
I just downloaded the latest iOS (12) on my iPhone and Speco app will no longer work. I upgraded the app to 2.2.2 and that made no difference. It attempts to connect and then app closes out. Worked fine before iOS upgrade on my phone
I used this app to review our cameras this morning, then I updated my iPhone and iPad to IOS 12 today, now the app will open but when I choose the camera system to view the app closes and reverts to the home screen. Please keep up with IOS updates.
March 2019 update caused the app to not connect with my cameras while using my iPad and my Samsung S8 phone. I have never had a problem with this app until yesterday! All users on my school campus can no longer view cameras! Please fix this problem!
I run this on a macOS and IPhone. Quit working last summer, Mac says it hasn’t been updated to work on Mac current system. No tech support. Never answered my emails, still doesn’t work. Our camera system is completely useless.
The event log playback feature has quit working. This needs to be fix. This is a very helpful feature but not any more. Plus there is too many other bugs to mention.
Don’t deal with these people Waste of time and money I would rather use google nest I post a ideas about the the full experience in Facebook and instagram about these people Unprofessional company poor customer service 0 zero respect
Video playback almost always crashes, and the remote log doesn’t work at all. Really disappointing to spend so much on cameras and not have access to any of the footage
I just upgraded to the latest iOS and now it doesn’t open. Developer needs to upgrade so it works. I would give it a 3 star review if the app worked like before
Every time I tap + to add my site, the app crashes. It went from counterintuitive to completely worthless in one small update. Also, the app support link is dead.
Quite possibly the absolute worst under managed app for security. DO NOT BUY SPECO CAMERAS AND EXPECT CUSTOMER SERVICE!! The app rarely works and is rarely updated. When it does work the connection can take 4-5 minutes to view the cameras.
Speco Player is designed to work with the HU, NU, VX, VT, HT, VS, WVS, HS, WRSP, DS, WDS, NS, NSP, and NSL (and now N32NS) DVR models of Speco Technologies. Speco Player is designed to give a user remote viewing access of their DVR/NVR. Whether it is live viewing or playback access, Speco Player keeps you in contact with your DVR/NVR. Features include: - Store multiple locations to access and recall with one touch - PTZ Control - View in either portrait or landscape mode - View 1, 4, 9, 10 or 16 channels at a time - Limits viewing of live or recorded video to a maximum 10 minutes - Change view with use of double tap (double tap to go from 4 to 1 channel view, double tap again to return to 4 channel view) - Dynamic IP via ddns.specoddns.net - Select either live view or playback of recorded content - View Log Activity
