This app makes it so I can do my job and order supplies no matter where I am or what I am doing. I wish it was faster and easier to navigate however. Sometimes search doesn’t always work and it can take a long time to long the different sections/departments. But other times it works great, almost like it depends on how many users are on or something. But overall I am happy I have he ability to use this.
The app is very user-friendly. I can stand in the supply room and order the things we need. If I think of an item needed while away from the office, I can place it in my cart. If I am out and about in the building and a staff member need something I can open the app and look with them rather than them come to my desk to view the items. I like the ease at which this all works.
For a business that supplies businesses, this app is a complete embarrassment. And as much as Staples charges for their products, one would think they could hire a development team that would not make them look foolish. This app hangs up constantly, won’t allow you to remove things from cart from a previous session, doesn’t “find” very relevant products using search and more. Walmart and Target have managed to put their entire inventory online with an app that works very well. Staples, go to them for advice. This is a joke.
This app has helped my office ordering needs, especially when our team is on the go and need to see if an item is available at a nearby staples! Then we can use our business account to pay and reap all the benefits of discounted ordering. The interface is also very easy to use.
Sure, it’s convenient but when it doesn’t even find staples brand products scanned with the included barcode scanner then what’s the point of having the feature? Other companies can figure this out, why not staples. Lots of other bugs and just overall outdated design. If they’re not serious about the little things, why would we trust them with our business?
Having this app makes it easier to order when I am not at work and can’t use my desktop computer. I am always thinking of more things that are needed for the office even when I am not there. This is definitely one of my go to’s to help make my job easier.
It used to be that I had my login information and could easily sign into my account and order items for work, or check things with orders. Now I have to enter my account number to get to the login screen, to REENTER the account number and my login information. And even though it says "remember my login info", it doesn't. Nice job Staples. Way to go finding in finding a solution that has created a problem.
It requires an account number to get to the login screen, and then a customer ID plus your log on ID plus a password. This is a LOT of data entry and maybe you only have to enter it once? I’ll never know, because I cannot activate the Customer ID field no matter how many times I tap on it, shut down and re-open the app, etc - whatever evil game you’re playing, Staples, you win! I’m out. I’ll just use my laptop - thanks anyway.
Often times I am running around our building and it is very convenient to have the app so when a staff member needs something, I can add it to my cart right in the moment and not forget on my way back to my office.
This app makes my life that much easier! I can be out, not at my desk and if I remember something that I need to order I can open my app and boom it’s ordered. No more having to wait until I’m at work to order.
While I love the new interface, the app has become a major pain to use. I can’t modify orders, only Approve or Deny, which is a major issue. Likewise, when I attempt to place an order it, it’s requiring a PO and POR and no matter what I enter on the app, it continues to tell me that lines are blank, when they clearly aren’t. A great app that’s almost unusable out of of being able to approve or deny orders, and nothing in between.
Any reviews you read from last year have nothing to do with the current version. This gets zero stars. Developers have ruined this app for me by requiring my account number before I could even start to use the app. When I put my account number in I get the spinning wheel of death making this app completely totally unusable. I don’t know who is testing this, but they ought to be fired.
I am so used to ordering on my desktop so this is going to be fun to try out. I love the convenience and the ease of being able to order anywhere I am and when I think of the items. Can’t wait to use it regularly.
I’m questioning our partnership with Staples right now over this failed update. Forcing someone to update the app then not being able to approve orders for over a week is ridiculous. Continuous loop of having to enter account number, ID , password only to end up at the same place and that is “IF” it just doesn’t just sit and think.
I'd give ZERO star if I can. What a stupid shopping app that can't let you track your order? Especially, the tracking info already on the website. So everytime you want to check your order status you have to find a PC to go thru everything from their desktop webpage. Ah, awful user experience.
I have a hard enough time remembering my passwords and now you want me to remember the account number too! The app is now useless to me. My company places orders and I approve all of them but can’t do that on the go now! How do you do an update and change something as important as this!
Update is awful and requires too many steps to log in. Compared to the old app, this is a time consuming FAIL. Why is Staples is ignoring all the negative reviews on the new log in? Please update the app to make log in easy again or roll it back to the old app!
I have had this app for about 4 months now and the other day it stoped working completely and I have not been able to open it now for about 3-4 days and I have tried to delete it and reinstall the app without any luck.
The recent updates make it nearly impossible to use this app to approve orders. Need account number, won’t save login information, etc., thought the update from 2 days ago would fix the issue but not the case. Please fix ASAP!
Continue enjoying the benefits of the #1 app for your business supplies and solutions with a streamlined interface designed to address all your business needs. Staples Business Advantage makes it easy to scan, order, approve and track all your business supply needs, all in one place. - Take the selection and convenience of Staples Advantage® with you, no matter where you go. Our mobile app puts your account info and the products you need at your fingertips 24/7. - One-touch Approval. Supply your office on the go by approving users’ orders with just a touch. - Search, Browse and Buy On the Go. Order whatever your business needs are wherever you are – your entire Staples Advantage selection is available on your phone. - Shopping Lists for Quick Replenishment. Re-supply your business inventory with office supplies, janitorial supplies, breakroom items, technology products and more to customizable lists for you and your company. - Buy on Your Phone, Pick Up In-store. Buy on your phone and pick up products in 1 hour at any Staples store of your choice. - Ink & Toner Finder. Find the exact kind of ink and toner you need for every printer in your office or organization. - Barcode Inventory Re-supply. Use Staples Advantage’s QR code and barcode scanner to easily add items to order. - My Orders. Check your recent orders, track shipments and more - Delivery Tracker. Staples’ order tracker makes tracking packages easier than ever! Track shipping see when your package is delivered and more. The Staples Advantage app makes ordering the necessary supplies for your workplace easy to do on-the-go, all on your phone. With Staples Advantage’s vast inventory, one touch approval and barcode scanner, everything you need to keep your business running is available right at your fingertips. Package tracking keeps you in the loop every step of the way. Check your order status anytime, anywhere – we’ll update you when it’s on the way. Staples Advantage serves companies in all industries: from 10-employee startups to global businesses, government, healthcare organizations and education leaders. Order everything you need to keep your business running smoothly, use detailed package tracking for updates from delivery to drop-off and give your business every advantage. Privacy Notice: https://www.staplesadvantage.com/tc/?id=ce05d94e-e9b9-449f-a3a6-de52e08a50b9 California Notice: https://www.staplesadvantage.com/tc?id=d42a82a9-0c02-4d13-9e17-8a75780512b8 Do Not Sell My Personal Information: https://submit-irm.trustarc.com/services/validation/2394f394-3df4-4051-bfa1-50c2cfa45f02 By downloading this app you agree to Terms and Conditions: https://www.staplesadvantage.com/tc/?topicId=12