Premium hot water heater with a very low quality app. I know that competitors have way more useful features than this. How about showing that the heat pump is operating, rather than having to go to the basement to check? A breakdown of resistance heating vs heat pump? More ways to look at and track energy usage? Hopefully you will update the firmware and app to reflect the the much needed improvements.

8 months ago, Airfaye

Very basic, could be great.

Spent thousands on a water heater that tracks power usage but the app only shows the last 30 days of data. Not really useful if you want to actually track the energy usage. Could be exportable data for not a lot of effort.

5 months ago, dbg54321

Does very little, no energy usage report

This app does very little that it makes the extra $$ for a Wi-Fi version barely worth it. This shows the status of water at a very high level, you can turn down the temp, change heat mode, see errors and see energy usage. However my energy usage just returns an error. Also when I tried to add my water heater using the QR code it never worked so I entered the code by hand. Sometimes the layout gets messed up and I need to quit the app and restart. Let’s hope the company makes better water heaters than mobile apps.

5 years ago, jellofresh

Great App

It makes it easy to see if a water heater is under warranty and check the part numbers.

2 years ago, Mine the plumber

Tools selector

The tool selector doesn’t appear on the app? Anybody else run into this issue?

7 years ago, Pepe1101

Buyers Beware!!!

BUYERS BEWARE!!! MOST DANGEROUS WATER OUT THERE. If you care for your life and your family do not buy any of their products under State Water Heaters or any other entity A.O Smith Water Products. My water heater was installed less than a month ago, and caught fire. Thank god, I was home when this happened. I could have lost everything my family, my home, and our memories. When I reported the fire, they didn't even apologize or seemed like they cared. I spoke to several managers and they couldn’t care less what happened. I pleaded with them and begged them to help me to cover the cost replace their defective water heaters and the best they offer me was $100. You can keep that money and I am going to purchase something better so I don't have to fear at night that my house can catch on fire.

11 years ago, Agentriegel

Easy and Useful

Simple, quick, and easy to use. Good for end users too...no account required.

11 years ago, Nchristner

Fast

This app shows me the warranty status much faster than the web with detailed supportive info. A must for any contractor

11 years ago, Squad303

Great

Simple works great! Easy to use!!

Description

With constant remote monitoring and helpful tools designed just for professionals, the State Water Heaters Mobile App features the iCOMM™ connectivity platform, the latest technology for remote water heater management. Through an easy setup process, connect all your iCOMM™ enabled water heaters to the app. Once connected, you’ll gain access to diagnostic fault notifications, settings for your water heaters and much more. Whether for your home or your business, the iCOMM platform offers you peace of mind. Designed for Professionals XPERT Water Heater Selection Tool Provides personalized recommendations to help you identify the best options for your customers. iCOMM™ Connectivity Platform Stay connected to the water heaters you install to monitor your water heaters remotely and adjust temperatures and settings. Warranty Check & Product Cross-Reference Find the warranty status for a State water heater and get replacement suggestions based on the current brand and model. Designed for Homeowners iCOMM™ Connectivity Platform Stay connected to your water heater by monitoring temperature, schedules and more. Operation Mode Choose your ideal operating mode depending on how you use your water heater. Demand Response and Time-of-Use Alignment Align your water heater to your utility company’s Demand Response or Time-of-Use programs rate plans through the app to save energy.