I absolutely loooooove this system!!! It has made our job sooooooo much easier. I would like to offer a suggestion to improve it even further. It would be really nice if customers could login to the system, provide their invoice number, address, etc. & pay using their login account. A lot of our customers have a hard time using the link. They cd also store their payment data to use with subsequent billing as we have mostly repeat customers. Ty for all your hard work & please consider my suggestion.
I have used this mobile app for over 2 years and have not been disappointed. Whenever I have had questions or an issue I’ve received prompt technical support and quick resolutions. I also like the fact that I can use on multiple devices without an issue.
Generally, and app functions well and is nice and quick. That said, there’s always some sort of bug. If it’s not the Bluetooth card reader not functioning for Apple/Android pay, the system might freeze completely upon checkout, or now the most recent after v6.6 release- we cannot do a keyword lookup during a new purchase (even with the catalogue showing the products I’m searching for)… but the system did stop freezing after v6.6 so baby steps.
This app is not user friendly. Also tech support is 9 to 6 Monday through Friday. The Bluetooth card reader does not stay connected and we lose time and customers when we have to key in the info. The app logs us out in the middle of a sale. They fix bugs when you complain but even more pop up. They say there is 24/7 support, but the number goes to a voicemail that offered a callback on Monday. If you are a mobile business with moderate to high volume weekend and/or evening sales I would look for a better option. They told me that they would work on some of our problems, but we opted out.
Hi, I work for a farmer's market and we use this system. At the end of the day we report our finances to the market organization. The only thing is we have multiple devices using a single account. It would be great if there was a way to show the total for transactions per device only and not for the entire account.
Regarding the system, I never had problems with it but what is so frustrating is that I explained that my business is small and I would not have a big use for this. I was told there were no other fees other than transaction ones. Well, after 4 months of use and a tons of transactions fees now I have also monthly fees. I canceled the service and was charged another month so I denied to pay that. I call them to dismiss that charge and I just got a collector letter in the mail. So frustrating.
I’ll go ahead and give back the two stars I knocked off if the developers fix two things: 1) When printing receipts the gray text on the receipt comes out so light it is illegible and you cannot see any of the text on the printed receipt. Developers need to keep the font color to black for receipts. 2) I can’t paste text into the credit card fields like address (which I have clients text to me)
There are so many things that are great about this app! I wish there were a few simple updates that would allow more flexibility, but overall it is simple to learn and use and covers the bases of my small business.
Great for a small business! It’s made my life easier going from job to job all day everyday. You can do a key entry if you’re swipe adapter in not with you. Also sends email & text to ur customers once the transfer goes threw with all your company info. Great App!
Own multiple businesses and familiar use with Clover and Square applications (have both). Purchased this system for a new retail business based off my appreciation for the local banker and the setup took several days to setup properly. The reasoning for the the low rating is not from the frustration in the setup but the minimal data reporting available by the app. This app currently does NOT provide: 1. Same day reporting with summary breakouts of charges, cash, and taxes 2. Quick report for last month sales summary with breakout 3. Custom search for particular date or time period for sales day 4. Ability to separate and charge/collect multiple taxes (state/local) in this case I’ll give them some time to add these features, however if you need them now, I recommend trying another system.
The app seems easy to use. It does need few more functions like being able to add customers on the app and paying and clearing invoices on the go. I will love to just click on an invoice on the app and add payment. I am still new to this system so I will give it a chance.
I been using these app for a few months so far it has work wonderful but except from yesterday to today when I try to charge the costumer it appears that the card decline but if I’d try on another device it works perfectly. But I need it in both devices due to having to workers. Please a need help cause I need both of my workers to use it please I need it by today!!!
Since the new update launch, it’s been a bit frustrating. I type in the amount I need to charge, hit charge, then card option and that’s when it goes straight to cart. Seems like it’s a hit or miss. Once in a great while, t will work and take me to the check out when I key in the cc number and we’re all good but for the most part, it just goes to cart and I can’t do anything with it.
Everything about it is great however, it is not analytics friendly. You can only see a daily,weekly, and monthly total for sales. You do not have the ability to go back to March from July. It needs to allow the user to have tools to better predict the future using numbers.
I am so happy I keep my square reader as a back up. The B250 card reader that is suppose to work with this app is garbage. And I have had it replaced already. Square is so much easier. Please if you like getting paid fast go with the another app and stay away from the b250 card readers. Wix uses those as well and its more trouble than it is worth.
I am a relatively new user to swipe simple and I am very impressed on how easy it is to use. It’s easy to maneuver throughout the process to get the data that I need I am so glad I switched . W Fortner RN/ LMT
I used swipe simple and was upfront about the fact that I wouldn’t use it often. I was promised I wouldn’t be charged any minimum fees and now I have been charged several. I will be cancelling my service first thing Monday. Service worked great and it was super convenient but I have zero tolerance policy for liars!
The Bluetooth reader disconnects constantly, especially if it’s around a lot of other connections. Freezes up, doesn’t allow “keyed in” option when the reader is acting up. We are switching back to the old school way very soon.
As soon as I got this last update,, nothing but leaving stranded in front of my customer wondering if this thing is ever going to work again!! Just had to follow a customer to the ATM machine because this thing is still not working!!
Now the daily transactions are incorrect! It used to work properly. Please fix it! The daily transaction includes previous charges from days before! Not current day like it’s supposed to be. Thank you!
The service can be great one minute and terrible the next. The Bluetooth app for swiping connects and disconnects constantly. No way to talk to service, since everything is email. Very disappointed with this app Wade
This’s the stupid app ever.. simple but you will to really need to look for the item ... can’t print recipes, no subtotal before tax , if you want to make your self crazy use this app . Whoever do this app need to get your head update too . And be better .
It’s been a nightmare ever since I got it over a year ago I can’t get rid of the charges and they are selling your information to telemarketing wanting to lend you money and less cost Do not sign up for it it’s not good
Accept credit card payments on the go - SwipeSimple gives you the tools to take credit card payments anytime, anywhere. HOW IT WORKS: 1. In order to start taking payments through SwipeSimple, you must have a SwipeSimple account. If you don’t already, sign up for a SwipeSimple account through a verified Reseller. Resellers can be found here: (https://cardflight.com/resources/customers-and-partners/) 2. Download the SwipeSimple app. 3. Connect to your device to you reader. If you have a Bluetooth reader, connect via the SwipeSimple app, not your phone settings . 4. Take your first transaction. KEY FEATURES: Record cash sales. Automatic tax calculation. Automatically prompt for tip (adjustable percentages) and signature. Easily create discounts, either cash or percentage. Real time reporting tools to help you grow and manage your business. View transaction details and track which items are selling well. Keep track of inventory by uploading an existing inventory list to SwipeSimple or by adding items manually through the app. Support for multiple merchant accounts with one login. Able to keep sensitive data separated by using Administrative and User permissions. SwipeSimple is powered by the CardFlight Mobile Payments API (http://cardflight.com)