After updating to current version, the app no longer crashes, but now it just won't save the server settings. Just says to make sure the webservice host and name are correct, but I know the info I'm entering is correct because I use the same info with our web access. Thought maybe it needed the Company Settings tab filled out, but my company name has spaces in it and when I try to enter it, there's no space bar on the onscreen keyboard. So this app is still useless to me, as much as I need a mobile version of Webclock.
Pay attention to their rating, it speaks volumes. Their technology is ancient and their customer service is nonexistent. DON’T WASTE YOUR TIME OR MONEY. There are so many other better options out there.
When it works, it is easy and quick. But rarely does everything go right. Often, the initialization is everlasting. Login information submission is eternally slow. It has problems consistently through 3G, 4G, LTE and Wi-Fi. Occasionally, or rather RARELY, reinstalling the app will yield a day or two of function. Dragging my unmentionables through broken glass is preferable.
We recently upgraded Timeclock Plus and went from wired physical punch terminals to using this iOS app on iPads. Because it is made for iPhone only, it will not rotate so we had to install swivel mounts on all of our iPads in our manufacturing shop. The app also freezes several times a day and has to be restarted. All-in-all not a very pleasant experience. We've contacted TCP on several occasions asking when they will provide a native iPad app and they seem to have no firm plans for that or to address the stability issues. If you are considering upgrading for this app, I'd wait a while.
The app was working very well for the first couple weeks. Now when I go to load the app it says "initializing application" for over a minute. I have to completely close it out and restart it then it might work. Hope they can get whatever bug they created fixed.
In order to approve your shift, you have to log back in to do so. (You are automatically logged out after clocking out.) Our admin wants us to approve our shifts immediately after each shift. This constant logging in and out is annoying and cumbersome. Please fix it.
Even before that it was testy trying to connect. My work uses it and we are clocking in manually right now. If they fix the operating system issues and the slow connection problems, it is fine. Waiting on an update.... Step up your game folks!
I never write reviews; this is my first. This app works fine but there is no way to tell how much time you have left on your break and no confirmation of status as you enter the app. For example, when I open the app it doesn't say whether I am clocked in or for how long. It doesn't feel user friendly at all. Maybe this could be fixed. It sure would be nice.
Will only let me view & approve hours and login. Pretty useless if I can't enter my actual time. I uninstalled & downloaded again, entered my company info, & same results. Hope it is fixed soon. Also would like app for iPad access as well.
I have to use this app to clock in so I can get paid but after updating to iOS 9, I can no longer clock in. Going to their website on an iPad doesn't work either. My job requires me to be in different locations so I can't always hop on a computer to clock in and out. Thanks TimeClock Plus! Now I'm not sure how I'll get paid!!
Advertised to work with v6.0 not just web service. It won't. Zero help with setup. Seems straightforward but its not App "support" is generic link to their website. Search for "mobile" or "iPhone" generates unrelated info -- if anything. No instructions. No setup help. Can't even click on "about" without proper setup.
This app is out of date. Visually it's off putting and dated, it still has the old keyboard. The last time this app was updated was 2 years ago!! I use this for work and it just looks awful. Fix it now!
App not working since iOS 9 update. I need this to be paid! UPDATE we called the Time Clock support and they charged us $50 to push thru my app update "faster." Yes folks $50 because they don't have their app ready for iOS 9!
Used in conjunction with TimeClock Plus Professional Edition 6.0 or Web Edition 3.0, our Mobile App for iPhone gives employees the flexibility to perform clock transactions from the convenience of their iPhone using Wifi or 3G/4G connectivity. Now in our 26th year, TimeClock Plus has been the pioneer in real-time employee time and labor management technology. Today, we take advantage of both our Professional Edition 6.0 Client/Server-based timekeeping solution, as well as our customers or SaaS hosted web-based application, Web Edition 3.0. Our consistent efforts to offer the newest in advanced employee time keeping systems with secure proximity readers or biometric employee authentication helps to ensure that TimeClock Plus delivers consistently accurate and critical employee data to frontline decision makers in real-time, to help manage costly labor resources. By clicking "Install", you agree to the Software License Agreement found at http://www.timeclockplus.com/eula For more information, call 1-800-749-8463.