Many of us have been asking for an app for many years. So glad to finally see one from this amazing company. Only provides transfer to the True Link account, view upcoming transfers and view transactions. Hope in next updates we can finally ** adjust the spending monitor (which is extremely difficult to see on a phone from the web), ** the ability to transfer out of the true link account and maybe ** transaction notifications that we can adjust on settings. Then the app would be perfect.
Same problem as everybody else; I can’t login, despite changing my password as directed. I would give it zero stars if possible, although I suppose they deserve one star for having phone support. I did not access phone support because it seems (based on all the other reviews) that this is a pervasive problem with the app, not just limited to me. I figure that if I call support they will have me change my password at least one or two more times in the process of trying to fix it, it still won’t work, and then I won’t be able to remember my password when trying to log into the website. Not worth the hassle. So instead I am deleting the app and will wait a few months before trying again in the hopes that they fix this glitch.
I can tell you for free that this people are fraudsters you will request for a card and get it they will just wait for you to add any money on it they will automatically close the card without any reasons and end up not reversing they money they took from your linked account They have my $5000 for couple of days now and refuse to return the money to my external account they took it from if you call to ask they will tell you they don’t have any information on there end They are bunch of thieves beware
True Link has been life changing for me, and I recommend this card to anyone helping to manage a loved one’s spending. Glad to be able to use a mobile app to manage my account in addition to the website!
If you serve as the financial caregiver for a parent, child, or sibling, True Link is an amazing tool to help get & keep their finances on track. The new app makes it easy to manage everything on the go — funding the card, transferring money, and viewing transactions.
The TrueLink card has made a tremendous difference in my son's independence, and my ability to oversee his funds. The app, however, only opens on my phone if I first open it on my laptop. This kind of defeats the point of a phone app. Please fix this. Then it will be awesome. Thanks.
True Link is a fantastic company doing important work for people who don’t normally have good options. Amazing product and everyone I’ve interacted with has been caring, kind and very helpful.
True Link was already great, with fantastic customer service and reporting. This app is really icing on the cake! When I'm not in the office this is so much easier than logging in ona tiny phone screen.
I first heard about True Link from a friend as a way for me to manage and safekeep finances for a third party. Glad to say it does just that! No complaints.
I can’t log in either. But the main purpose was to have an app the beneficiary can use. This leaves them out. Please add beneficiary log in. My person always forgets the info needed to check balance. An app that could use face recognition to login would be great!
It would be great as an Admin user if they were in alphabetical order on the app like the website. With supporting 70 people having them inalphabetical order would be super beneficial!
can’t even log in, it tells me my password is incorrect even after changing it multiple times over the course of weeks. don’t know what the problem is but giving it a low star based on the fact that i can’t even use it
True Link and the True Link Visa® Prepaid Card help more than 150,000 families and professionals safeguard spending and support the financial independence of the people in their care. The True Link Visa Card can be used to send money, help prevent certain spending, track purchases, get real-time alerts, and much more. Independence for Cardholders ∙ Check your balance anywhere, at anytime ∙ Sign in easily with the last four digits of your True Link Visa card ∙ See transactions and upcoming transfers Tools for Card Administrators ∙ Load funds onto Visa cards from connected bank accounts ∙ Set up and edit one-time transfers ∙ Block or allow transactions, including access to cash ∙ Have visibility into when a purchase is blocked or spending limits are reached Download the True Link Mobile App as a cardholder or card administrator to help make your life a little simpler. True Link Financial, Inc. is a financial technology company and not a bank. The True Link Visa Prepaid Card is issued by Sunrise Banks N.A., St. Paul, MN 55103, Member FDIC, pursuant to a license from Visa U.S.A. Inc. This card can be used anywhere Visa debit cards are accepted.
The new era of mobile app marketing starts with SplitMetrics AI
