United Automobile Insurance Co

1.7 (49)
14.2 MB
Age rating
Current version
United automobile insurance company
Last update
3 years ago
Version OS
11.0 or later
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User Reviews for United Automobile Insurance Co

1.73 out of 5
49 Ratings
1 year ago, KarlJK2022
Bugs-Broken Features-Null Fields-Fetching and Saving Issues
Unable to set reminder for payment via phone text message. Click submit changes and it attempts to save and icon spins indefinitely. Payments area didn’t work. Agent doesn’t have an email address or a profile picture. Unable to add endorsements, such as airbags. Unable to “Rate Changes”. All broken functions. Today I received a text message saying there is a new policy document available, it’s not. There is no app support, except a number that doesn’t have voicemail. I have trouble reaching my agent with phone number listed. I was able to get though once to a toll free number, which I found online somewhere. I don’t recall where I found it, but it’s not in the app. The app is old and poorly built. I have security concerns with this apps backend. Unaware of the security protocols preventing data theft. Typically, I would never write a complaint in an app review, this seems to be the only way to find help. If app is buggy, developed with an older programming language, no changes for the better in months, nor an app update since my policy started, I have concerns for my car insurance going forward. I hope I receive a developer response letting me know about these concerns. I’m on a monthly fixed income and losing insurance would be catastrophic for me at this time.
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4 years ago, xandros zelaya
Son ladrones
Uaic son ladrones y no pagan los accidentes que cometen sus cliente... un cliente negligente le pego a mi carro yo tenia el derecho de doblar a la izquierda y su cliente venía saliendo del lugar a donde yo estaba entrando por derecho yo tengo el privilegio de entrar primero y su cliente esperar en el sign de stop ,pero ella no espero y golpeó mi carro en la parte de atrás ... Uaic they are thieves and they do not pay for the accidents that their clients commit ... a negligent client hit my car I had the right to turn left and their client was leaving the place where I was entering by right I have the privilege of going in first and her client waiting at the stop sign, but she didn't wait and hit my car in the back
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3 years ago, Renise36
Needs to go out of business
Worst company ever I can never get in contact with anyone Mr. Anthony Orsini never returned calls and calls himself a manager I was hit by an uninsured person July it’s October still no car they don’t want to pay for my alignment tire or rim because it’s on the passenger side and they don’t feel it’s related ummm hello what do they expect to happen if someone runs a red light the body shop told them it was related and they still refused to pay $481
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5 years ago, miamicasa1961
Great company
I could not login and called the company and they found that email provided by agent was incorrect. They were able to set me up and process my payment. The customer service was very helpful and understood the issue and waived my late fees... great customer service thank you
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6 years ago, Becca0416
This app won’t even let me sign in says to download app from play store or AppStore. Really horrible!! I think all the ones with anything more than a 1 star are fake accounts or just people trying to make it seem good when they haven’t even tried using this awful app!
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6 years ago, TheseFights
Have Fun Paying Your Bill
Horrible. Won't let me log in and always says I don't have the right credentials when I try to pay my bill. When I try to use the "forgot my password" feature nothing is sent either.
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6 months ago, pibejose
It’s just a app ,nothing great but at least you can see the info , can’t add the cards to wallet or digitally!!
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2 years ago, FGdriver85
Best insurance company
Customer since 2020 better than Allstate
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1 year ago, KayAyeY
This is the worst app ever. I download the app and whenever I go to log in ON THE APP it tells me to download and log in on the app so I never have access to anything.
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4 years ago, Ew335y
The app doesn’t work
It just shows that it’s loading but nothing ever shows up.
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4 years ago, #HappyCustomer20
This app is beyond Terrible. Not only does it look outdated you can’t even sign in or get anything accomplished. Please fix.
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2 months ago, Barbz Barbz
App will not even open past first page
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6 years ago, shannonanan96
New account
I cannot even make a new account. It says that i have invalid credentials....
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8 years ago, PonPonBon156
Non existent customer service. What type of company is this?
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8 months ago, kevseminola
App crashes so much
It does ever work
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4 years ago, santsharry
Need update urgent
I can’t open the app
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3 years ago, thermoflask!
Horrible app
Very bad
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9 years ago, PaCmMaAnN
Worst Customer Service Ever!
If I could give them no star that would be the grade I would give them. Every time I call to get help I get put on these long holds and then get past on to someone else and have to explain my whole situation again. I would not recommend United Auto Insurance to anyone ever!
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10 years ago, Great job5612
Great job on creating this app. Not only can you make a payment but you can get your ID card!
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9 years ago, Shotdfgg
Waste of everyone's time.
The people that made this app wasted their time. The people at Apple that authorized this app wasted their time. Now I too have wasted my time. This app is about as sophisticated as a rock. No support for the IPhone 6 plus and the app is always down for "maintenance". Don't download this worthless piece of garbage.
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10 years ago, Cust9012
The app is very user friendly and will make it easier for me to access my policy.
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9 years ago, Xohioi
Pretty much just as worthless as their website. All I keep getting is an Internal Service Error making literally impossible for me to pay my bills. Calling won't help either as they don't even pick up.
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8 years ago, A15956357
Won't open
Please believe the reviews. This is garbage I open the app and all I get is a blank screen..I'm not even sure how to pay my insurance with these people 😖
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10 years ago, Butterflykisses91
Works fine
The new update makes the app more sleek and easy to use . Thanks for that !!
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10 years ago, BUZZ IOMC
Great App!
This app is so helpful in keeping your policy active while on the go. Very Good
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8 years ago, Mario Camaro
Victim from Miami, Florida
The worst company in the whole world the people should never be allowed to do business in the USA if I could give (-5 stars) I would be more than happy
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9 years ago, Redrose420
Does not work !!!
It won't open :( keeps saying I need to download app. Lol terrible
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10 years ago, AndreaL830
Great App!
This app makes managing my policy easy!
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10 years ago, MayA1464
Good job
This app is great
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10 years ago, Gaby316
Works great.
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