I regularly use apps at multiple banks and this one is by far the easiest to use! I can deposit checks from my phone and transfer money between my accounts and I never have any issues. I use it every single week and it saves me so much time.
Bank of the finger lakes had a great app, easy to use and I could check transactions that were more than a month old. Since Wayne bank took over I have been very frustrated using their app. I get booted off or the app just closes on me. There is no instant balance check and sometimes it just won’t open. This app is very inconvenient for the user. As a business owner sometimes I just need to check my balance on the fly to see if I can pull the trigger on a bill or purchase. There have been times where it has taken 20 minutes to get logged in to check my balance and see if I need to move funds around. Probably going to switch my bank because of this app.
The app does provide the basic functions needed to check balances, make transfers and pay bills. The bill pay process is a bit cumbersome. Also, credit from incoming ACH / Wires is delayed. More advanced services such as wires and sending multiple payments aren’t available.
I just got off the phone with someone to fix login problems with the app. I had to redo user Id, and password again. Eventually I was able to login on my pc, but the app isn’t working. Of course I’m getting the attitude from the support person. It’s not like I use several other banking apps, that don’t require monthly rebooting. Uhhggg
You can manage your money anytime on the go from your mobile device. With Wayne Bank’s Mobile Banking you can conveniently and securely: • Check account balances • View transactions • Transfer between Wayne Bank accounts • Pay bills • Find ATM and branch locations.