I love the app! It allows me to transfer money from one account to another anytime. The only reason I didn’t give it 5 stars is because when it is time to change the password it has not allowed me to do that on my phone. I have had to be on a computer and it then says I need to change my password. I don’t have a Home computer so this has been difficult a couple of times. Other than that love the app!
Ever since the bank has upgraded their online services it takes a full 5-10 minutes for me to open the app on my iPhone OR the website on my computer. This holds true for both WiFi and with a strong cell phone signal. The bank suggested I delete the app and reinstall it. It made no difference. I can’t tell you how many times I’ve wanted to check my balance or see if a payment went through and I’ve just given up. It is very inconvenient and I’m planning on changing banks because I prefer online banking over keeping a paper check register.
Start banking wherever you are with West Union Bank! Available to all West Union Bank online banking customers. West Union Bank Mobile allows you to check balances, make transfers, pay bills, deposit checks, and find locations. Available features include: Accounts: - Check your latest account balance and search recent transactions by date, amount, or check number. Transfers: - Easily transfer cash between your accounts. Payments: - Pay bills, view recent, and scheduled payments. Deposits: - Deposits checks using your device's camera. Locations: - Find nearby branches and ATMs using your iPhone's built-in GPS. You can also search by zip code or address.
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