I have been a member since 1995 and have never had a bad experience. I use the Jenks branch the most and l am impressed with the professionalism shown there. The rates are great, the loan officers have always been so helpful and easy to work with. TFCU is the best bank in Tulsa! I recommend it to all my friends and family!
I have been a member of TCFU since the early 90’s and on November 30th 2019 I realized I had a $6 fee charged to my checking account for some type of rewards program that I had never signed up for and didn’t want. When I inquired about the fee at the bank, I was informed they “upgraded” all of the checking accounts to Rewards checking. I told them I did not want and never wanted rewards checking, so the changed me back to the regular checking that I previously had and refused to give back my $6. I understand that $6 is not much money, but I wonder how many other accounts were upgraded without the customer’s consent. I bet it made for a pretty good payday for the bank at the customers expense. I am now in the process of changing banks since I have lost faith in TFCU for the way the deceive customers and cheat them out of money.
Wow, this update is SO much better! I love the transaction search, the Apple Watch option, and a much better improvement to the mobile deposit. I’m glad it reminded me to endorse it the right way so my deposit wouldn’t be rejected. Thank you!!
This place has lost touch with what it means to be a credit union owned by members.
Having been customers for nearly 40 years, this place has gradually gotten more difficult to use for local banking services. Each “new” thing has created more of a chance for us to find other financial services in the area. What a shame. The last straw, verifying out loud in the drive thru my account #, my SSN #, my DOB and then also being asked to provide my ID while trying to DEPOSIT a check. Do better.
The app works great when in the United States. But when overseas, the app gives an error so I am unable to access my account info. This is an issue for me because I have to travel outside the U.S. occasionally for work and I’m usually there for a few months. If this was fixed, I would give the app 5 stars.
I keep having to delete and reinstall the app due to the quick view not working. Even when re-enabled in the app it still doesn’t work unless I delete and reinstall. Other than that it works well.
Always have trouble with the app and probably going to switch banks here soon because I can never access my information, would give it a zero star if I could
Always takes 5+ days for my credit card payments to post on app and in account even if I pay in person with cash. This means I accrue an additional 60 days of interest a year unnecessarily. What a rip. FTFCU.
Update: After probably a month of use, I have lowered it from 5 stars to 4. What it says it does, it does well. However, it does seem that a few rather important (to me, at least) features are missing. The biggest one being that I can't pay to principal on my loans! Seems reliable at least, but I have to go to the computer to make my loan payments still. This seems to be a very well polished app. While Go-Time worked (after you figured out is quirks), the new system JUST WORKS. It has many nice bells and whistles, without overlooking the basics. A few quick likes: The check deposit is better now, I don't have to write anything special on my check. Push Notifications for many different scenarios (low balance, hi balance, deposit, transaction, etc) with customizable thresholds. Touch ID login! Better security authorization. I haven't tried it yet, but the quick glance seems interesting - See your balance in the pull down bar. Bill pay seems much more straight forward. The only negative I found: I haven't tried hard, but I haven't found how to hide accounts from my list (I don't need to see my escrow everyday!) Great job dev team, keep up the good work!
Just a few basics this app is missing, but some of the most important to me. My deposits show as withdrawals which makes it confusing. And I miss the search bar! Being able to search a specific deposit/withdrawal to make sure it was made.
Love the look and feel but absolutely hate not being able to deposit a check directly to my loan accounts (such as my mortgage). Please fix this, I loved being able to pay my mortgage via mobile deposit!!
Your Banking, Your Way WeStreet Credit Union Mobile allows you immediate and secure online access to your accounts, anywhere, anytime. Manages your finances, budget, bills, and accounts at any institution—all from one convenient app. Includes the following self-service features: Become a member Remote check deposit Monitor your credit score View balances and eStatements Transfer funds between your accounts View and search transaction history Money Management Set account alerts Billpay with eBill Service Stop Payment
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