Requesting time off and apple wallet for discount card
It’s a great app to check your schedule and for your discount card but I think the app should have a request off feature for people to request off easier and be able to see if they get the day off. Second I think you should be able to sync you’re schedule to you’re personal calendar to see you’re schedule easier without going into the app. Lastly be able to put you’re discount card into apple wallet
Hello can the app developer please reach back to me about this… So my schedule(s) stopped showing up on the app for about two weeks now and I’ve tried everything from uninstalling the app to logging out to refreshing the app and nothing works is there anything else I can do to have my app back working?? I even called the customer service line, still nothing also spoke with my managers about if they said they’ve never seen anything like it and basically told me to do the same things I’ve already tried. It’s frustrating because I can’t even do coverage shifts since it’s not showing up. And yes, I am being scheduled because I’ve had to write down my schedule the past two weeks because of this glitch or whatever it is in the innerview app. It just says “0hr scheduled” for every week and our schedules are put out for three weeks.
I like the app… It’s convenient for what I need to do as far as checking schedule and requesting days off… But today I went to check my future schedule and put in a request, and the app won’t open… It says that the current status of the app isn’t compatible with with the current iOS software update…
Just released a new and broken app! Please fix. ***Update*** Initially when I update the app it would not display even after restarting my phone. After a day or so the app magically started working for me. I love the new design and works great!!
This app is usually fine and does it’s job, but I just updated my phone and now I get a page that says “the developer of this app needs to update it for it to work with this version of IOS.” Discount card, schedule, open shifts, everything I use daily is now inaccessible for an indefinite period of time.
My supervisors at TSQ say that this app is still in BETA and that surprised me at first. In truth, if we looked at everything in life as if it were in that state, improvements would never be second rate. I have spoken with Andrew McCann about some items and look forward to hearing from him soon. Is there a way to opt in for emails to my personal account so that I may know what the “weekly question” is going to be about? Cake MixiM
Asked me to verify 3 times on my Authenticator app, then froze on a white screen. I was just trying to get my WFM in-store discount, but with the line of people waiting behind me, I ended up just paying full price. Not everything needs to be this secure
It’s unethical that Whole Foods employees need to use this app to pick up shifts (i.e TO WORK), and yet the app is unusable. In other words, I have effectively been laid off just because this app doesn’t work. Someone needs to answer for this.
Every other button press locks the screen to the point that I need to reset the app. I thought I was behind on an update, but that is apparently not the case.
I thought this app would be convenient for the digital discount card but I can’t even log in. It always says there is an error and then directs me to the login again. Useless app.
The app hardly works for team members in EComm. We constantly have to call the help desk for issues with finding shifts/filters and they just tell us to redownload the app
Downloaded the app excited to use it and I was asked to log in. Perfectly fine I did then a blank white screen popped up and the bottom had options. Discount card news ect. So I click on discount card and I have to type in my login and password again. I assumed it was another security thing since it was my first time using it. As soon as I finished typing it all in again it gave me the option to use my Touch ID. Figured okay it’s just setting up. Nope... everything I touch after that asks for my login and password doesn’t load anything new other than that. Would love to have a functing app to use but I guess I’ll just wait till the bugs are fixed.
Loaded the app on the 1st day. It’s taking too long to log in, way too many keystrokes to get to anything and returning to the main menu. Acts more like a desktop app rather than a mobile app. Like others have mentioned, this mobile app needs Touch ID and Face ID, access to Apple Pay or other online wallets. Today the whole app is showing errors. I’m deleting it and reinstalling. We’ll see how this works on the 1st day of Team Member Appreciation Week.
No persistent login means the app is useless. The convenience of having a digital discount card is completely nullified by having to log in to the app every time I open it. I’m better off using my physical card. Articles are not optimized for mobile devices either. Fonts are too big and the general framing of content is off. This really isn’t an app as much it is a bad port of our internal web services. If the company paid for this to be developed they should demand a refund.
This app has nothing on it that would benefit a WFM team member by having it. My TMS is telling me that I can review my benefits from this app, not true. There is no menu bar to search for benefits on the app. This is just another example of the company trying to save money by telling TMs to figure it out themselves while misinformed TMSs get spread thinner and thinner in every region are unable to do their job effectively = help team members.
Lots of kinks to work out. Touch ID and Face ID should be allowed to access app. Also auto sign out after 15 mins of idle is a little annoying. I still take my discount card rather than open the app because signing in takes too long.
I like the idea of the WFM discount card being on my phone, but if I have to log in EVERY TIME I open the app, it’s too annoying to use. Please give an option to remain logged in, or at least Touch ID or whatever is used for saved passwords. Until this option is available, the app is pointless.
I’ve repeatedly not been able to use my employee discount because the Innerview app doesn’t work. When I log in, it always reverts to the log in page. With a correct username/password, I am unable to login and access my discount card. Very disappointing to not have access to my discount.
Would be great if TM discount cards could be retrieved in seconds via Apple pay when paying at a register during a lunch break at WFM. Otherwise the app is so good so far..
Nice app that was a long time coming, but could use a few updates to iron out the kinks. A little slow to load. Does not keep you signed in. Does not have Touch ID enabled.
I downloaded the app and signed in and every page is blank so then i went to app support and signed in and it says i don’t have access and need to wait for approval for my own account????
Excited about the future functionality of this app, however in it's current state it is very buggy (doesn't work upon first logging in, throws lots of null reference exceptions, etc). Fix the bugs and it'll be a very useful app for WFM TM's!
No wallet support? Why not? Honest question. *IF* it loads up it takes too long to pull up your digital discount card. Quicker to hand the cashier your physical card. It would honestly be in everyone’s best interest to screen record / shot the discount card and use that.* I mean Prime customers are sharing their screen recording... *except that there is verbiage regarding digital duplication and that corrective action may occur
***update** Still useless! Still having the same sign in issue Useless! Tried to sign in and its just stuck in an endless loop of asking me for my email credentials
Wish I could submit a screenshot but ever since I updated my phone, the app shows a “ App Update Required The developer of this app needs to update it to work with this version of iOS. If you are the app developer you can build an update at https://gonative.io” error
Functions as if it’s a web browser, provides little to no advantage over the workday app apart from Whole Foods news... you’d think a subsidiary of amazon could find someone who could develop a simple app.
Got app from store qr code. Login takes me to microsoft signin. Got that done. Now cant see anything beyone microsoft site. Im using an apple, so sabotage by microsoft I guess. If you have an apple phone, may noy work. Crap.
Unsure of why a microsoft account is needed when it seems more logical to use our wholefoods.com account. Looking past the fact that I can’t even log in (every time I enter email and password it prompts for email again), this looks like an app that would be quite useful for WFM team members! It’s just not quite there yet. I hope the bugs and kinks get worked out so I can at least get my discount in there!
Terrible- I have to keep entering my email address which every other time it doesn’t recognize and when it does and I then enter password, it asks for a verification code, which I then enter, it brings me back to asking for my email address. I’m chasing my tail here
Innerview is a new way to connect – with our company and with each other. It's a single entry point into Whole Foods Market, helping Team Members quickly find, know and do things in a way that’s easy to use and understand.
