This app is wonderful, but I was unable to access my website. I recently moved changed states and address, I was unable to update such event and produced two new litters was unable to update website to let customers know who have been waiting for my service for over almost three years for a purchase from me. My phone and desktop was unable to access Wix for me to make such changes. I normally sell all my inventory within three weeks and by the grace of god, I sold all by week twelve. I normally sell my product for $7000 apiece and because I was unable to access my website and update to make changes I had to drop my prices to $3000 so no I did not make even a profit. If you can’t help, then I’m gonna have to find another app that I can design a new website that will work better for me. Please let me know.
Just curious but why do you guys key changing features that were fine before? If it ain’t broke don’t fix it! For example when I’m in the messaging part of the app when I use to hit the phone icon it would just call the customer back now it says to save as contact?? If I wanted you save it as a contact then I would hit the 3 icons right beside it! Now you’ve made it even more inconvenient to have to go back to the Home Screen and then click on calls and then missed calls then call again. I mean cmon guys really?? I use this app exclusively for my business and calling customers is a must if I miss the call I should be able to just hit the call button like I could before and call them back. Please for love of god change this back! Also your app is very glitchy at times and sometimes won’t even open. This is very frustrating when trying to run my junk removal business and I can’t even get into the app to see where my customers lives. I think you guys should try to make this app easier to use for people like myself who pay you a lot of money every month to run my business. Why does it take like 3 days to get my money from you guys also? Everyone else has instant pay outs and charges a small fee for that. Let’s get with the now guys because the competition is way ahead of these outdated apps you guys use. Rant over.
This app and website is the worst on building and creating a website! Simply because they ask you what plan you want and no matter what plan you choose if you don’t pay for a full year they don’t publish your website! They stole my money! I want my money back and will leave this trash and will advise everyone to avoid it according to my recent experience and my previous experience too! I created a website with them for almost 4 years and all of sadden they banned it; no costumer service or WIX representative contacted me at all! I tried thousand times to get my website back and I couldn’t! So, I decided to create a new one paid $36 monthly, but my website is not published just because I did not choose the yearly f plan!!! The least yearly plan costs something like $350! With that money you can give it to a computer expert and he/she will create you the best website! WIX is the worst and all good feedback for it had been written by the wix team apparently! The worst experience I’ve ever had! Don’t waste your time or your money! Save it and find a better way! WIX IS Not recommended at all! And yes, I want my money back and I don’t need your trashy website! I’m done! But will talk everywhere about this and how they steal money and give nothing and no service! This should be reported and be banned! It’s not acceptable at all!
I’ve used Wix mobile and desktop editor for about five months now. It’s intuitive, I like the website builder dashboard and all the analytics and tools built into it. I would enjoy it more, but most of the apps I wanted to integrate into my Wix website usually average around 1-star, which really limited the features I could actually use, because the apps don’t actually work well. Any spacing changes I make to sections through the desktop editor removes all the negative space I apply to sections in the mobile editor, although they are supposed to function somewhat independently. I tried to speak to a representative about an issue I am experiencing where one of my pages continually loads, but they just pointed me to forums and told me to clear my browser cache and to use responsive elements. I already did all of those things and the issue remains unresolved. All of my media is highly compressed and all of the page elements are responsive and made for mobile, but this one page continually crashes even after all of my solo troubleshooting. Ultimately, my website is fine for now, but I may consider other options with the amount of bugs I have experienced and when my annual subscription expires.
Recently, I create a website using my iPad Safari browser. Logically, you would think, “Hey, I could continue to edit the site via an iPad.” But you can not. I do not understand, the fact I can create a Wix website with iPad, yet can not edit my website, now published, on my iPad. I’m by no way extremely tech savvy. But, this has nothing to do with my savy-ness. I see the auto response “I must use a desktop or laptop” or I can use the “Wix mobile owner app” to edit. There is not an option currently to do so via Wix Mobile Owner app. Mixed messages. Fix. Why did I not get this before I created a website through Wix? I probably would have not used your company. I own just an iPad. Purposefully. Neither can I afford a laptop or desktop. Just iPad works with my budget. In order for me to edit my site, I must go to a public library to use a computer station. Ugh😫 I left Square because they were not handling well, at all, their transition into one company(Weebly & Square). The lack of knowledge navigating customers was less than helpful. Horrible. Now, I have purchased a Premium website with Wix. I heard great things about Wix. So, I was excited. Not so much anymore.
So, things were perfectly fine at first. I was very excited to start my new journey as a blogger but then things got weird. I’ve advertisements and sponsorships of yours that usually discuss how “easy” and “fun” your app/site it but it’s kind of all over the place. It’s said to simple but some parts of it doesn’t really make sense. I can’t tell what I’m supposed to do from the get-go, which is the exact opposite from what you advertised. I’m very thankful an app/site like this exists but I wish it was simpler to use and not all messy. Like, seriously, starting from the get-go there were these most likely generic, already made posts I’m guessing everyone gets. The thing is, I don’t know why they’re there or how I could get rid of it since it’s kind of annoying. Also, I can’t tell if the name of my site is cut off or if I misspelled something or y’all misspelled it for some reason. It isn’t clarified and it’s not like it’s easy to change my site’s name on the app. In conclusion, I want to know, with a clear answer, what’s going on and why is it advertised to be simpler when really it’s stress inducing?
For as long as I’ve had this app, using the calendar within the app has been impossible. The app crashes every time I try to look at a week or more ahead so it’s difficult to block windows of time unless I just go through my icalendar to block those windows of time. It worked great for me until about three months ago when the calendars stopped syncing. I went online to resync the calendars, and now I have a few ongoing appointments that are showing up as doubled in my icalendar, some appointments aren’t showing at all in icalendar, and as of the last few weeks the blocked windows of time on icalendar aren’t showing up as blocked online so my clients are double booking. It’s quite frustrating because the issues are inconsistent. Some appointments are synced, some are not, some things are working, some are not… I love the app for managing my business but the calendar not working is making me want to switch back to Square Booking. I NEVER had a single issue with square’s appointment app and it was FREE. Wix needs to step up.
I have tried a lot of different website builders and I love wix the most. I love how versatile and easy to navigate it is. However, the app is pretty glitchy even after updating the device and the app. Ive had issues before with images on the business number texting not loading in the past which is essential to my business but has now seemed to be fixed. But there are lots of other glitches here and there that can be a little frustrating. But it is a small price to pay for how many amazing features wix has to offer with businesses. I am a tattoo artist and i use this app for my website, to make appointments, to text my clients, sell merchandise, have clients sign consent forms, potential clients submit consultation forms, and overall keep track of my clients and send automated emails and texts with instructions, and following up on the healing process, and to leave a review. It is definitely by far the best app for what i am doing. I just wish the app wasn’t so glitchy. The desktop website seems to work fine.
Three stars bc I dont want to tank your ratings if I’m just being dumb. But I downloaded this app because I love using Wix as a medium for my various creative projects, and I’ve slowly stopped doing web design because its inconvenient to access my desktop computer and build/edit websites. So I found your app here, which claims to be a web builder, but I cannot for the life of me figure out how to actually do any web building/editing via this app. I figured out how to see a list of my preexisting sites, but clicking on them brings me to some kind of analytics page and there doesn't seem to be a way to get to an editor from there. A cute little popup keeps telling me I can access more features if I pay for a subscription— but if its free to build and publish online, so I don't see why I should need a subscription to do it via the app. Like I said, maybe I just cant find it. But if this app is really not for building and editing your website then it really shouldn't be calling itself a web builder, I think.
This app is a nightmare to use when writing/updating blog posts - especially when your internet connection is not perfect. Uploading photos is especially infuriating. Unless you have a perfectly stable 50mbps or faster connection (on my IPhone 12 Pro, I don’t always get this good of a connection on LTE), uploads will fail. Once a single upload fails, no more uploads will work until the app is restarted. There are buttons that say they allow you to “retry upload” but that button is a dead end and doesn’t do anything. You will not have another successful upload again, no matter the internet connection, unless you fully close and reopen the app. Often, after an unsuccessful photo upload, I can’t even save a draft of my post, so any progress I have made is lost. Updating my blog can take many infuriating hours of trying over and over again. The same problem with photo uploads happens with draft uploads. When you click “save as draft”, if the draft upload doesn’t work immediately (this happens often with LTE connection), you have no hope at saving your draft. You must lose your work and close/reopen the app to get anything to save. There is also no cue to tell you that a draft upload was successful or if it failed. Developers: PLEASE look at/fix/redesign the way your app interacts with the internet! I don’t want to have to move to another platform!! You are a web development company! This app shouldn’t feel like a beta!
My experience with this website builder has be awesome!
I started using Wix later in 2022 just to build my companies website page. I had used a lot of other marketing companies to build my website and CEO. Which has a lot of integrations that have literally saved me hundreds if not thousands of dollars in SCO and marketing expenses. The new platform is easy to use and I’ve built one in the course of six months and see a lot more traffic on my listing as well as my website. If you were paying an absurd amount for these services but you have computer skills of a ninth grader you should be able to use Wix to build your own website
I’ve always used my Wix app to request payments. I use it several times a day and love that it lets me request payments Through my connected Facebook business page Messenger. But it only works for a little while through the app. It says I need to connect a payment system. I have been accepting payments all day every day for years so it isn’t that.. I really miss requesting payments on the fly through messenger. I keep uninstalling my app trying the other (spaces) app instead. Never had a problem until about two weeks ago when spaces launched. When I click to set up payment system to send a request, they have the green radio button “ON”.. I called twice and they remote controlled my computer etc etc saying it was a Setting on there but it works just fine to send a payment request through my Wix site inbox connected to my fb from there. Long story short, there’s a bug with the app and sending payment requests through inbox/messenger.
Restaurants App review (because they won’t let you write a review on the website anymore)
Overall I enjoy Wix. Or at least I have been. Wix started out as a great website for people who have small businesses and just needed something they could easily manage and adjust by themselves. Then came table reservations, the app. What a mess of an app. Over complicated. Unnecessary. And worst of all they didn’t give the option to continue using their original app which was simple, easy, no buttons or bells and whistles. Customer puts in information, we receive it. Bam, done. Now rather than just a simple drop down, it’s drop downs leading to buttons leading to issues where people who aren’t tech savvy and trying to figure out how to use our site! On top of all of that, we are a small business. We run on pen and paper for our reservations. This app practically requires the use of a tablet or phone. That’s not doable for a small business. We expressed this concern to the product developer and their answer? “Buy a tablet” do you realize how hard it is to have unnecessary expenses like that right now? Pen and paper is fine and your only answer is buy a tablet?! Lucky for us we have a champion of a manager at the restaurant to was willing to put the app on her phone. But what a ridiculous thing that she has to do that in order for our website to work. Bring back the mentality of having Wix be a small business friendly website. Not everyone can afford all the bells and whistles.
Over all just a decent app, recently I did not receive payouts for a month with no explanation or warning and if I would’ve went 2 more days with out noticing the funds would have been returned to clients for services that were already provided This platform has many small things that need to be fixed; only clients get appointment reminders the only way for employees or owners to get reminders is to set up automations which only allows a emailed reminder :/ which isn’t helpful Editing bookings is limited; when editing a future appointment you are unable to edit the actual service if a client wishes to change something (unless it’s the time or date) which throws off all of the statistics and revenue if the services have price differences or add ons and also time differences which can leave you over booked if you don’t manually change the time frame and remember that the appointment isn’t what’s actually shown (EX: a client books hair coloring service then only wants a wash … you have to manually change the time frame and verbally give them a new price and remember said price and there’s is no way to adjust the new price for this service so the income is updated or just simply for peace of mind to see what your day actually look like in the calendar because it will still appear as the initial service they booked for and the only way around it is for them to cancel and rebook with a new deposit )
why do you guys keep changing everything? It’s so frustrating. I have relied on spaces to manage my bookings as a massage therapist, and now there’s this new app I can’t access my original bookings on spaces anymore…and it automatically opens this new app when I try to go to my old dashboard but I have to “create now” in the wix owner dashboard in order to access my bookings that I constantly need to manage? I don’t have time for this. I don’t understand how to get to my bookings and I don’t want to edit or change anything in regards to the look on my phone. I do that on my computer. It’s just extremely frustrating i do not feel the ease of my business is supported by Wix apps. In Wix spaces when I needed to book a client the day of the week wouldn’t even show it would just show month/date/year and I discuss my bookings as days of the week with clients “next Wednesday?” they took the days of the week off when booking and it was always just one thing after another that never helps.
A Cautionary Tale of Frustration and Disappointment with Online Programs
To anyone considering Online Programs for their business, I implore you to look elsewhere. The allure of attractive designs is quickly overshadowed by the reality of operational incompetence. Your clients, your brand, and your peace of mind deserve better. In essence, Wix's inability to deliver on its basic promise—providing paying clients with access to the content they've purchased—has not only tarnished its reputation but has also severely impacted our business and client relationships. The damage done is not just to our bottom line but to our brand's integrity and trustworthiness. Imagine the scenario – clients, convinced by the visually appealing designs and the promises of seamless content access, decide to make a purchase. The payment goes through. Yet, the moment they attempt to access what they've paid for, they're met with insurmountable barriers. This isn't just a one-off technical glitch; it's a recurring nightmare that I, and seemingly countless others, have been subjected to.
Wix has been a reliable choice for our business, but there's one glaring issue that's been persistently ignored by the developers. As a service business, we urgently need the ability to view and create invoices and quotes on the mobile app, a fundamental feature that's become standard in virtually every other CRM. We've made repeated pleas to the developers for this essential addition, yet our requests have fallen on deaf ears. What's even more frustrating is that Wix recently decided to monetize this basic functionality, making it an additional paid feature. This not only feels like a slap in the face to loyal users but also highlights a concerning disregard for the needs and voices of their customer base. It's time for Wix to listen and make essential improvements, or risk alienating more loyal customers like us who have supported their platform.
I downloaded wix after reading the app description and all. Nowhere did I find that in order to publish my website, I’d have to pay a subscription plan. I am broke at the moment, and that’s why I’d downloaded the app instead of Commissioning a web developer. I understand that wix developers need money for their work, I just wish SOMEONE who wrote in that it’s not free BEFORE I’d completed building my website. I wasted my time designing a website I can’t even use. The only reason I’m giving the app 2 stars is because I understand why the app makers have this subscription plan in place. All I ask is that you add in a warning of sorts at the sign up process to let everyone know you WILL be charging them to publish their website. AND PLEASE NOT IN FINE PRINT!!! NO ONE WILL READ THE TERMS AND CONDITIONS AND YOU KNOW IT!!! I just really don’t want anyone else to have this same experience. It’s really frustrating.
I am a local recording studio owner (STUDIO 302) based out of Rhode Island and soon a warehouse near you! I love the wix app, it is very attractive and response. Been using it for 10 months now, and the update on the “Spaces” app has been great. One issue I have (which is less of a issue and more of a methods issue) is I have multiple engineers who work for me; and so we have multiple staff to choice from for bookings. Which is great until a client tries to book, and they can book the same time as someone else’s session. Imagine a barber shop with one chair and 3 barbers. Our clients keep getting confused. (There is no setting for this ; yet. I was told) Thanks to the wix customer service team member who responded to me with the quick way to work around. I hope to see this implicated in the near future! Will make me stay forever!
When I first started using WIX, I really liked it. It was simple, it was well priced, and didn’t seem loaded down with unnecessary features. If someone asked me, I told them it was a five star deal. Now, after two years, they’ve started playing the same games that so many sneaky subscription products play. First, they got rid of the plan that was working perfectly well for me and replaced it with one that cost 50% more, containing features that I would never use and have never used. They assumed that I wouldn’t notice and that it would auto renew. When I saw what they had done, I went to their website to try and change the plan and that was a real labyrinth. They even used misleading wording by suggesting that the “discounted price“ of the new plan was lower but it was much higher. Eventually, with the help of a real person (who was terrific) on the phone and nearly an hour of my time, I was able to find out how to change the plan to the one that suited me best even though it was still more expensive than the previous plan. At least it wasn’t 50% more expensive. I’m just warning everyone who signs up with WIX that they have to be very careful about how deviously they will play with you once you’ve got your site up and running and really have nowhere else to go at renewal time. Shame on them.
Scheduled blog post can’t be filtered by date, which makes it difficult to figure out what dates you have posts scheduled for and which still need it. Makes the blog post feature much less usable through mobile. Web automatically sorts scheduled blog posts by date. Mobile only has the option to sort by author or category. Seems like it should be an easy fix to make the feature usable. I was hoping to be able to create blog posts on my iPad during downtime, but it’s not very easy to figure out where I need posts to decide on topics (ie, if I have a missing post in October near Halloween, that will have a different theme and undertone than if the missing post is in the spring). Seems like it shouldn’t be a hard fix to make this much more functional.
The entire Wix site and app are beyond disappointing. It’s like once you have an account you can’t do anything to it unless you “upgrade” to the “Premium” account. BUT once you upgrade to the “Premium Account”, you STILL CANT do much until you DOWNLOAD the Wix Owner app, once you upgrade then you still have to get on the web browser just to connect a domain that you already own, once you’re logged in on your web browser it tells you that you have to have another app just to connect. Mind you, I’m already PAYING premium price, I shouldn’t have to keep downloading 1000 different apps just to operate and design my site. Totally disappointing and just too complicated for no reason. I will be canceling and going with a company who is a ONE STOP SHOP, not one with all the extra additives; it’s truly ruined the consumer experience by making things too tedious too deal with.
Subject: Extremely Displeased with Company's Refund Policy Dear WIX, I am writing to express my frustration and anger regarding your company's refund policy. I recently made a purchase from your website of premium, which turned out to be defective and unusable. When I contacted your customer service department, I was informed that I am not eligible for a refund, and I would have to get the item repaired or replaced. This is completely unacceptable and unfair. Why should I have to waste my time and money fixing something that I paid good money for and should have been in working order? Your company's lack of a proper refund policy reflects poorly on your commitment to customer satisfaction and quality products. I demand an immediate refund for my purchase, as I have the right to expect a product that is in good working condition. It is unjust and unacceptable that I should be forced to keep a faulty product and be subjected to additional expenses. If your company truly values its customers, then it needs to take responsibility for the faulty products that it sells and provide a satisfactory solution for customers who have received defective items. Otherwise, I will have no other choice but to take further legal action and escalate this matter to the appropriate authorities. I eagerly await your prompt response and resolution of this matter. Sincerely,
I am forced to use this app because I used Wix to make my online store and website. I cannot tell you how many times they have made my life difficult because they constantly feel the need to "update" their App!! With every update they've made they've made it much more difficult for me to manage my store/orders! Back in early 2018 when I first started using them the App was AWESOME! I loved it! It was so easy to use and made my running my business so easy. Since then they have constantly messed with it, making it very difficult for me. Today, they made me update the App in order to view my orders...and now they are also forcing me to get another App installed to view my orders! This is insane! PLEASE PLEASE STOP THIS! That old saying...."if it ain't broke... don't fix it" could teach you something here!
If zero stars was an option that would have been my choice. They took away our payments!!! How am I to have a website that I cannot accept payment on? So Wix once again has decided to make it even more difficult for store owners to manage and update our websites. They’ve also completely taken away payment methods for free account holders, preventing us from making any sales through our websites, unless we upgrade to a premium account. So over the corporate greed. Trying to provide for my family has become impossible with the wix platform. They won’t even allow us to use PayPal!!!! Their prices are so outrageous I can’t afford to upgrade. But preventing shop owners from taking payments? That’s just wrong! What’s the point of even allowing the s to create sites for free then? I’ve been a wix user for years. The service and platform has only gotten worse over the years.
Honestly. How many people in the world have devices? Ipad? We STILL can’t decently edit a website on an ipad. And this useless app where, for some of our purposes, all we can do is *look* but not actually *do* anything. No editing site? I’m on an ipad pro with a keyboard and pen and can do literally EVERYTHING else I’ve wanted to do. But I can’t edit our website. Not on Safari. Not on Penguin. Not on Chrome. And apparently now also not on Firefox. Cannot do the SIMPLEST task of changing the height of a header. I can SEE the click and drag, but I’ll be darned if I can grab and USE it on ANY browser. Why is this? It’s 2024. People don’t, by default, sit at home on a desktop working on stuff like this. People work remotely. Not everyone has a laptop. How is Wix so far behind? Being able to click and drag the height of a header is like website building 101. Basic function. But can’t do it. Why bother using Wix?
I’ve used Wix from day of starting my first business and now also with my 2nd. I used it at my juicebar for online ordering and for my website for my yoga studio. One of my biggest issue is with how wix calendars are set up. It would be great if they can pull up a full month view in order to see the class schedule, by day, week AND month. It was the reason I had to use another app for my class bookings. If wix can work this ONE feature out, I’d probably use wix for everything I need because it’s been pretty good for us.
ABSOLUTELY TERRIBLE APP! I have never had so much frustration and headache while using a website before. I even had to go out of my way to download this app in hopes that someone from wix will see it. I have been using the website online online on the web and i can honestly say it is the worst experience i have ever had, seriously, made me want to punch a hole in a wall a couple time. The user interface is terrible, its not intuitive at all, changing a simple line of text become some mission impossible of work around, and many many bugs while trying to build and launch my website. I think this anger and frustration mainly comes after having used GoDaddy website builder which is MUCH BETTER!!! For anyone reading this, that’s where i would recommend to build a website. The easiness and the simplicity really made the entire experience much better than here on wix, honestly.
Wix has always caused me tedious problems in the past but… really? A new update that completely removes the order menu from the dashboard (and any possibility of adding it back)? Now the only way I can access my orders is by scrolling to the end of all my shortcuts, because the “orders” widget is the only one you can’t move or re-organize too. I don’t understand this at all, made the app 10x more frustrating to navigate than it already is. When you have to go into the app to fill 20+ orders a day, this is completely tedious. Not to mention the ever-so-slow loading times whenever you click on anything Additionally, our site has gone down three times in the past week, each time leaving 1-2 hour long gaps where no one can order. Just bad business. I think I will finally be switching over to Woo Commerce this week.
For a website builder app with an explicit blog function I would have thought that the functionality of basic features would work. I couldn’t load more then the first 20 recent images of my camera roll to be able to include them in any sort of content. The app was slow, glitchy, and overall just a terrible mobile experience with a lack of basic functionality. If we hadn’t originally made our blog in Wix I would have taken it to literally ANY other competitor because of the frustrations I’ve experienced. Seriously, only get this app if you absolutely must or you have a hundred hours to wait while things load. Also the customer support is ABYSMAL. Seriously, I now recommend weebly! I would even recommend posting and delivering content via carrier pigeon it would be more impactful and user friendly!!!
I am a local bakery business owner to the Stone Mountain, GA area and just started my website in wix a little over a month ago and I love the app! I was intimidated at first to create a website in my own but wix made it very easy and user friendly and I love it! One issue I have is in creating invoices on the mobile app. When you select the due date and go to preview the invoice it gives you the date before the date you selected. So then I have to go back in to edit the invoice and choose the date after the due date actually want in order to get the correct date. I hope this can be fixed soon! I have recommended wix to other local business owners looking for a great and easy way to build their own website. You guys have done a great job!
I don’t usually take time to write reviews, but this app is pretty bad. The messaging component is hot garbage. Sometimes the send button doesn’t work, the cursor moves when you type causing typos, it’s extremely laggy, and sometimes you can’t see what you’re typing because the keyboard covers up the input field. Sometimes when you send a message it looks like it’s coming from the other user. Often times have to kill the app and relaunch for bugs to go away. You also can’t do something as simple as search your subscribers? App freezes up pretty often, buttons just don’t work, and it’s very annoying. Overall the app displays the data I want to see, and allows me to interact with my customers, but they need to do some serious work on the UX.
I’ve used them for years but for some reason my account got blocked with no email to tell me that this was done or why. I had built a new website with no products or sales on it and my payment methods were verified. When I noticed it was blocked I tried to reach out to their ‘PREMIUM’ customer service for premium customers and it’s been days with no response. Their isn’t even a contact number to talk to someone and the live chat they mention is really an Ai bot. Imagine if I had made sale on this new website, what would I tell my customers when I’m unable to fulfill their orders in time as I can’t see what’s happening. If you also have autopay setup, good luck as you won’t even be able to cancel that as, YOU HAVE NO ACCESS AT ALL to your profile. With research I’ve seen that this has been happening to many people.
I love wix. I switched over to them from Wordpress (which they are a great company as welll). With Wix, I have an easier time building my site. Their app isn’t as intuitive or as organized as I would like it to be. I could make edits to my actual site on the Wordpress app and editing blogs was a smooth experience. I find the wix app to be a bit slow and editing the spaces between paragraphs via web browser is seem less while on the app it doesn’t show up the same way. I feel the menu is too stuffed. It takes multiple clicks to get where I want to. Even with all that, it’s a fun app to use, write with, and manage aspects of my online business endeavors. 4 stars.
If I can start over, I wouldn’t have started my business with Wix. Wix is really all over the place, slow and really frustrating trying to understand how to use. I’ve gotten close to punching a hole through my laptop. I’ve had this website for almost a year now and I still hate it. It’s so difficult trying to figure out how to do basic things. I sell clothing and want to display it in a way that shouldn’t be such a hassle. But of course Wix makes it so difficult to do I hate Wix so much I would give it 0 stars if I could. A lot of how you build your website on here is so brainless like I don’t know why they make it so difficult to do basic things !! Maybe for other types of businesses it’s good, but for selling products it’s beyond annoying. Thanks for such a terrible website builder wix 🤦🏽🤦🏽🤦🏽🤦🏽🤦🏽😐
Wix mobile app works pretty much like the program for desktop, but I really, really REALLY wish there was a translating a post option for posts on my website. On desktop there is a little menu shown with three dots and one of the options was to translate post, however mobile app doesn’t have it and it’s very inconvenient for me when I’m on the go and don’t have my laptop with me. I end up not getting stuff done and have to delay my posts until I get home. If Wix adds this feature it would be amazing, I hope you guys do it soon as its very helpful when I don’t have access to desktop. Thanks!
Dropping this review by one star after complaining here —2 versions ago — and being directed via “developer response“ to email them with my problem. I I use this app to respond to website inquiries. You have a bug. It’s an accessibility bug and perhaps the nimble fingered amongst you don’t care, but speech to text disappears as soon as you finish dictating. I first pointed it out through the feedback link in the app. Bugs are normal, and no point shaming anyone publicly. But after I got no response, and after a few updates, I posted my grievance here in a negative review. I was directed to get in touch via email, where I documented the issue with a video. Again, no response. Two updates later, I’m updating my review. I’m halfway expecting the same reply to this one.
Wix was not easy to use and trying to get someone to help is a joke. Sure u can chat, can’t find an email u go in circles. Building the site is complicated. I only had it 3 days and during a trial but they took out my $53 subscription anyways I canceled my subscription and my account 3 days later well within the 7 day window. Finally got assistance thru chat but that was short lived as they said they see everything but didn’t see my request to get refunded, naturally. I still have not got refunded nor has anyone reached out. Do they not have a regular customer support email since chats and call back take up too much time and the wait time is so long!? I recommend only using Wix if you know more than beginner and more than intermediate level on web building.
I used the Wix website platform for a personal website and it was fairly straightforward to use. However, I had assumed that a “yearly” premium plan is just that - yearly, and after that it would automatically expire. Nope. I’m a college student and unable to afford another year’s’ subscription, yet it automatically billed one four days ago. I didn’t have access to my email while I was abroad and couldn’t see the one measly “reminder” it sent out. The worst part? Wix denied me a refund in less than an hour after I requested one. No understanding for my situation at all. I’ve also seen others mention that Wix billed them after they canceled their subscription. I want to warn others (esp college students)that Wix is just looking for easy ways to hang onto your money, neglecting to adequately remind you to cancel.
I’ve continued to have glitches where I’ll spend hours working on a blog, go to add a photo or video, when the pic or video is picked the app goes back to the blog post to a blank screen where you can only see the top bar (X Create Post Next), nothing else. Clicking “next” or “x” does nothing. So I have to exit out of the app, which deletes all my hard work. This has happened MULTIPLE times this past week. I have the latest update, my phone is an iPhone 13 Pro Max. And I’m sick of it. Also, I signed up on my iPhone using my iCloud. It didn’t let me make a password bc it used my iCloud info. I’ve tried to log onto my laptop and can’t because I never created a password and the app won’t let me reset my password- even by using the blocked iCloud fake email.
The System works good. One thing I have been wanting to work better is listening to the phone recordings. When listening to recordings, is it possible for you guys to add a playback speed to help skip ahead if you accidentally back out or it stops for any reason. It doesn’t always want to play when tapping to a spot on time line and dragging the time dot is very glitchy. Most of the time it drags right to the end and it’s very hard to get close to the spot you want to start listening to. So play back speed and maybe a 1 minute fast forward and a 1 minute rewind would be great additions to listening to phone recordings.
I’ve been a fan of Wix for a long time. We run a service based company and our website and other features run great! We started to use the Contact List. It works great on desktop, but on the mobile app it doesn’t seem to format every field properly. For example, if a text field has more then what fits in the screen, the app doesn’t wrap the text. Also, on an IPad it looks like some text fields don’t align right on the screen. This is a bit annoying because you have to then go in and try to edit the customer to read what is on that text field. If you guys could address this it would make a lot of lives a bit easier. Thank you!
I hate Wix. It is SO difficult to use, edits never load, the editing app crashes while editing. I would not recommend Wix to anyone. I have been working on my Wix site forever trying to problem solve through an issue with my Pages in Wix and nothing can be fixed. In fact, half of my website reverted back to its ORIGINAL template format! So irritating! Nothing but frustrations. I contacted them this morning to ask for my 3-year subscription back, but I would carry through this year but still pay for one year and take the loss for a pretty much unusable site. It was denied, and now I am stuck with a $400+ investment that I have spent HOURS on and have come to the conclusion that I cannot fix. If I could give this review 0 stars, I 100% would. Don’t use Wix. Don’t make my mistake.
I have been using this app for about three weeks now, and I have never had more trouble with any other app. I only use the blog. I am traveling abroad and use it to update my family with photos and descriptions. The galleries never upload, they often stop with one photo still loading, which never loads, no matter how many hours I wait. My saved drafts sometimes delete blocks of text, so I don’t trust the app anymore and just store it in my notes. When I try to upload either galleries or videos, selecting that option only works half the time. After clicking the option, the menu closes but nothing happens. My Wi-Fi connection is great. I have installed and uninstalled the app numerous times. I have no idea why this app has such great reviews. It’s pretty terrible.
Voice to text function still isn’t working when we reply to customers in the app. It deletes the reply. Sometimes doing it again it works. Issues with iPhones and ipads. To further explain: When a customer sends an email to us and we go on the app to respond. Using the microphone for voice to text in the reply while on the app, after we finish replying and click the microphone symbol to stop voice to text, everything that was typed out from voice to text gets erased immediately. Then we repeat the process and sometimes that works, still frustrating, and sometimes we even have to do it 3 times.
What happened to the calendar? It used to be easier to book people for services on the app than on the desktop, and now the calendar does not appear in the app at all. I can’t even check my bookings for the day. What the what???? Also, there is no help feature in the app. And speaking of bookings, you should be able to tie a booking to an order. My clients order and then we schedule a pickup time. It would be great if I could link services to orders so I could check their booking and order all on the same page. But first you need to bring the calendar back. How can you run a business without mobile access to your calendar?
I downloaded this to create a blog, just a simple blog. When I was having trouble actually getting it to publish the page there was a help link. Now that it has published, the help link is gone and there is no one to help with issues. Every time I log in the ‘My Site’ stuff seems to have multiplied and the garbage that I hid the last time is back. Since I am using it for a blog, I don’t need invoices or payments or marketing campaigns or any of that stuff. Nor should I have to hide it every time. I just want to be able to open the app, write, and post. You/your site had a great rating just for that. Now I am starting to wonder if I made the right choice.
I like Wix, it’s definitely getting better. There are a couple things I wish they would update. The first being able to use subscriptions on digital products in the e-commerce. The second being able to have your customers upload multiple audio files to your site, or a zip folder with larger file sizes. I run an audio website for mixing engineers and producers at mix-off dot com, and I need the ability to have users upload and download multiple audio files or zip folders up to a couple gigs. The rest of it is great other than those two issues.
I have been using the Wix website builder and Store Owner app for about 6 years. I really like the ease of everything! But… 1. When I create an invoice in the phone app, there is no option for “Invoice and Order” which will send invoice and generate an order when invoice is paid. I must go to my office desktop to do so. 2. When I use this option and send invoice /generate order - the app does not allow me to print shipping label, nor does it show that the invoice order is fulfilled. Being able to do both of these in app would be awesome. 3. And lastly, bring able to select “free shipping” for individual products would be very helpful. I am currently using the eGift Card - using it for a product rather than Gift Card so that no shipping rate is applied at checkout. Because the app reads it as the eGift Card, there is no option at checkout to offer a free shipping coupon. A work around for this would be awesome too! Keep up the good work!
Be Careful with your subscription plans! No refunds!
So it turns out if you change your subscription plans. They still continue to charge you for the previous one. You can basically have multiple plans on one account. Even if they are not connected to your website. I decided to try the unlimited business plan. I wasn't getting a lot on sales so I went back to a regular website with no store and decided to pay for a full year (probably a bad idea cause now i have no leverage). I check back and there still charging me monthly! I decided to give a call and they said I was able to submit a special request. REFUND DENIED. Even though i wasnt using the $38ish a month subscription. So one year from now I guess ill get a professional website built. Not by wix of course!
The Wix website builder app gives you the ability to design, customize and manage your website from anywhere. The intuitive website maker will give you the tools you need to create and manage your business website, online store, blog and more. Over 220 million people worldwide choose the Wix website creator and business manager to create professional online websites and promote their business. Whether your goal is to start a blog, build an online store for your business, or create a portfolio website, you can do it all on-the-go using Wix’s powerful website builder from the Wix Owner app. Create a website to grow your brand and business: * Create any kind of website—from a travel blog, professional portfolio or eCommerce website * Help visitors find you online with a custom domain name * Choose from over 900 strategically designed website templates * Upload your own videos, images, content and blog posts * Design a custom logo with our logo maker for your business * Run your website on multi-cloud hosting, improve load time and ensure global coverage Manage your business and website with the Wix website creator: * Monitor your blog, portfolio, or eCommerce site from your phone * Use the website maker to build and manage your online store and blog * Grow your business with powerful marketing tools Become a blogger: * Write and share blog posts from your desktop or mobile * Use blog designs and website templates to bring your blogging ideas to life * Let readers share, follow and comment on your blog posts * View blog stats and web analytics Free tools you get when you create a website with the Wix website builder: * Use our Business Name Generator to start your brand * Establish your brand image with Wix’s logo maker and edit as you wish * Manage billings and expenses with a professional invoice generator * Leverage Wix’s paystub generator to create employee pay stubs quickly and efficiently Create and manage events: * Streamline your events day of with the ticket scanner * Manage and edit past, present, and future events * Sell tickets online * Scan tickets and check people in * Send invitations, collect RSVPs and update guests Engage with your community online: * Chat with members and site visitors directly through your website or app * Create groups around shared interests * Start forums and group chats with members from the Wix Spaces app Manage your eCommerce website on the go: * Get notified about new orders and purchases, and manage them in real-time * Update your products prices, colors and stock status instantly * Use Wix analytics to follow trends in your online store Offer services and collect payments: * Create and update services * Take online session bookings directly from your website * Get paid online commission-free * Manage calendars, staff, attendance and clients from the app * Connect pricing plans
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