WSSC Water

4.8 (4.7K)
37.1 MB
Age rating
Current version
Washington Suburban Sanitary Commission
Last update
10 months ago
Version OS
13.0 or later
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User Reviews for WSSC Water

4.82 out of 5
4.7K Ratings
3 years ago, TheRedGinger
I used to like the app
The use of the app was great, but since the update I cannot locate my profile to change my password, nor can I logout. Please make this happen.
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1 year ago, Ayinde Ade
Not user friendly!
This app needs an upgrade! In this age and time, one does not need the stress of having to carry one’s card information around when you have an app that is supposed to be able to save such information and all you need is just login, verify that it’s you and then be able to make payments. Pls look more into this as it is very stressful for me to make payments! The app will not also let me payoff my total bal in one transaction and that makes it more difficult as I have to type again all the card information all over again!
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2 years ago, ZamamNakittir
Payment on Record
The app does not keep record of payment options used in previous payments. Having to enter routing number and account number each time is inconvenient. It would be better if these methods could be stored and selectable.
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2 years ago, Alindo157
Way Better
Responsive and quick.
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4 months ago, Keeter6227
Like the site but.
Like the site easy to navigate but I wish you did not have to enter your payment information every single time . Please look into this WSSC.
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2 years ago, GySgt6970
Paying Bill
This was easy and customer friendly. Great job
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2 years ago, you need water
This App appears to be user friendly and easy to use thanks for the update on payment methods.
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2 months ago, Wally’s water
1st time
It was our first time using the app. It was easy to set up the account and pay successfully.
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3 months ago, AngelForever1
User Friendly
This WSS app is the most user friendly there is! Brilliant!
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2 years ago, wssc customer
Account payment not working
Account payment bill not working tried to pay bill keep asking to add account when I tried to add account error aa count number invalid
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1 year ago, mhgvkhgv
WSSC failed to auto charge and login doesn’t work
Hello- My WSSC account is supposed to automatically charge my bank. I’m not supposed to find that my water bill has been accruing without my knowing. Please fix. Additionally my logon and password for desktop use stopped working for some reason. I know it stopped working because I have the email and password written down and I’ve logged in before. There is no password reset option, so anyone trying to figure out what their water bill is up to is screwed. Please fix. Thank you. Matt Stafford
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12 months ago, See...?
Crashes upon Launching
This version crashes upon launching, all it displays is “no data found” then crashes after clicking OK. The UI looks like unfinished as there are two unexpected gray lines crossed the only button on the screen. Didn’t the developer QA it before release? On iOS 16.5.
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1 year ago, Actual Rob
Doesn’t work with new iPhone
Trying to log in on my new iPhone 14 Pro Max returns an “unregistered mobile client” error, and when I try to click through that, I’m just taken to the splash screen. There’s no way to log back in. This needs to be fixed.
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4 months ago, Quality Shopper in DC
Easy App
It’s intuitive, safe, and easy to use. Great for on-the-go people like me.
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10 months ago, Your Customer since……
This is one of the poor apps that I have ever use. There is no auto pay OR save the payment method option. I have to submit my bank informations every time when I pay my bill👎🏻
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4 years ago, singh2320
Much Better look and feel now
Now the app works fast and efficiently.. thank you to WSSC
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5 months ago, DWS7131
Easy Bill Pay
Very simple and easy to do.
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2 years ago, luzmirangel
Excelente service
I love to pay the Bill online. Helpful tool.
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3 months ago, kadibongo1
The website is precise and easy for me to use as a technical novice. I’m very happy about this.👍🏾👌🏾
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1 year ago, Radmenon
Unable to use mobile app on iPhone 14
Since I upgraded to the iPhone 14 pro the app has not worked for me. I keep getting an “Unregistered Mobile Client” error even though I have the latest IOS and updated the WSSC water app from the App Store
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4 years ago, @Ugoda
Easy to navigate and easy to pay. Well done WSSC. Thank you for this update.
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1 year ago, CeeBee1969
Updating required
Your app does NOT store the data for use next time!!! That is why it takes you so long to get paid because we don’t have the time to be entering the data every doggone time.
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3 years ago, bballref224
It’s good but.....
I can only give this app 4 stars. Would give it 5, but there is NO WAY to log out. Please make this happen. Thanks.
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4 weeks ago, hpayne506
Horrible website
Website response that my account did not exist Website response my address did not have account Website response that my account number was wrong. It was not. Website refunded to accept my temporary password while the WSSC agent was on the line Website provided a security question that was not a security question that I had ever used. Total unacceptable! Horrible! Horrible! Horrible! 10 Minus Stars
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1 year ago, Gamblesha
Can’t register the app on new iPhone
The app worked on my previous iPhone but does not allow me to register my new iPhone. I get a message stating this phone is unregistered and I click ok and a blank screen appears
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2 years ago, nick john doe 117
Worst app
When through update wipe account then have to re-enter information every time I need to sign just to check account status plus payment enter is broken
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3 months ago, DammitMitch
Needs to save credit card info
The app misses its potential without a feature to save and store CC information for repeated use.
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1 year ago, nzeket
Easy to use
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1 month ago, LJ Kaine
Terrible garbage app
Can’t do autopay… doesn’t alert you when your bill is due. Have to re enter all my data every time. Horrible useless company and app.
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2 months ago, Customer hgfghfeeefg
Why the service fee??
I don’t believe we should have to pay a service fee when we are paying our bills.
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2 months ago, Hard times for everyone
You can allow customers a few days before call them about late payments.
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1 year ago, 118Exton
Billing Information
Billing information has to be filled out each time a payment is made.
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1 year ago, MonaLisathrifty
New App
Love it! Easy and simple
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8 months ago, Eazirain
Good except
Good app just include way to connect to google pay, Apple Pay or save bank info.
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9 months ago, GRIZZLL
Payment Fee
There should be a fee free option to make payments!
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3 years ago, m_stigs
Links don’t function
The links to reporting a problem and to see service outages result in a “500 - Internal Server error” notification.
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2 months ago, Fletc
Five Stars!!!!
Excellent app!! No more said
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1 year ago, genienlamp
User friendly app!
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1 year ago, Nnavale
Doesn’t work on iPhone 14 Pro Max iOS 16.1
Doesn’t work on iPhone 14 Pro Max iOS 16.1 Throws an error ”Unregistered Mobile Client“
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2 years ago, নহা
Manager of quiznos
Good service
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8 months ago, Anonymous 44iuyghh
Anon three 71,90
Lousy that they charge a service fee by paying online through account debit.
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1 year ago, lion5501
Ripping us off
You are charging us to pay your bill is a rip off
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3 months ago, iUser01
Add payment reminders and the ability to save a payment method
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1 year ago, Beads 111
Outstanding bill
I don’t understand why my bill is so high.
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2 years ago, Teams sans
Terrible service and scam from the water service
Terrible! You inflated the water galón prices. A real scam from you
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9 months ago, maxwalk123
Nice and easy
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9 months ago, Mammababs
WSSC app
Hard to navigate on a phone
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1 year ago, pavuchi
Great service
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2 years ago, olnida
On the list of states don’t show Maryland initial
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3 months ago, f84cg95
Means of payment ???
Why can’t we pay without a fee ????
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