Name: WSSC Water
Rating: 4.81582 (4702 reviews)

User Reviews for WSSC Water

4.82 out of 5

4.7K Ratings

2 years ago, CeeBee1969

Updating required

Your app does NOT store the data for use next time!!! That is why it takes you so long to get paid because we don’t have the time to be entering the data every doggone time.

2 years ago, Ayinde Ade

Not user friendly!

This app needs an upgrade! In this age and time, one does not need the stress of having to carry one’s card information around when you have an app that is supposed to be able to save such information and all you need is just login, verify that it’s you and then be able to make payments. Pls look more into this as it is very stressful for me to make payments! The app will not also let me payoff my total bal in one transaction and that makes it more difficult as I have to type again all the card information all over again!

2 years ago, ZamamNakittir

Payment on Record

The app does not keep record of payment options used in previous payments. Having to enter routing number and account number each time is inconvenient. It would be better if these methods could be stored and selectable.

3 years ago, TheRedGinger

I used to like the app

The use of the app was great, but since the update I cannot locate my profile to change my password, nor can I logout. Please make this happen.

2 years ago, Alindo157

Way Better

Responsive and quick.

8 months ago, Keeter6227

Like the site but.

Like the site easy to navigate but I wish you did not have to enter your payment information every single time . Please look into this WSSC.

2 years ago, GySgt6970

Paying Bill

This was easy and customer friendly. Great job

2 years ago, you need water

Payment

This App appears to be user friendly and easy to use thanks for the update on payment methods.

6 months ago, Wally’s water

1st time

It was our first time using the app. It was easy to set up the account and pay successfully.

4 months ago, RN 43

New Format is much Beter

This new form is much better. It’s easy to navigate through. And the payment portal is seamless. Good job you guys!

2 years ago, wssc customer

Account payment not working

Account payment bill not working tried to pay bill keep asking to add account when I tried to add account error aa count number invalid

7 months ago, AngelForever1

User Friendly

This WSS app is the most user friendly there is! Brilliant!

2 years ago, mhgvkhgv

WSSC failed to auto charge and login doesn’t work

Hello- My WSSC account is supposed to automatically charge my bank. I’m not supposed to find that my water bill has been accruing without my knowing. Please fix. Additionally my logon and password for desktop use stopped working for some reason. I know it stopped working because I have the email and password written down and I’ve logged in before. There is no password reset option, so anyone trying to figure out what their water bill is up to is screwed. Please fix. Thank you. Matt Stafford

1 year ago, See...?

Crashes upon Launching

This version crashes upon launching, all it displays is “no data found” then crashes after clicking OK. The UI looks like unfinished as there are two unexpected gray lines crossed the only button on the screen. Didn’t the developer QA it before release? On iOS 16.5.

2 years ago, Actual Rob

Doesn’t work with new iPhone

Trying to log in on my new iPhone 14 Pro Max returns an “unregistered mobile client” error, and when I try to click through that, I’m just taken to the splash screen. There’s no way to log back in. This needs to be fixed.

8 months ago, Quality Shopper in DC

Easy App

It’s intuitive, safe, and easy to use. Great for on-the-go people like me.

1 year ago, Your Customer since……

App

This is one of the poor apps that I have ever use. There is no auto pay OR save the payment method option. I have to submit my bank informations every time when I pay my bill👎🏻

5 years ago, singh2320

Much Better look and feel now

Now the app works fast and efficiently.. thank you to WSSC

10 months ago, DWS7131

Easy Bill Pay

Very simple and easy to do.

2 years ago, luzmirangel

Excelente service

I love to pay the Bill online. Helpful tool.

7 months ago, kadibongo1

WSSC

The website is precise and easy for me to use as a technical novice. I’m very happy about this.👍🏾👌🏾

5 years ago, @Ugoda

MUCH BETTER THEN EVER

Easy to navigate and easy to pay. Well done WSSC. Thank you for this update.

2 years ago, Radmenon

Unable to use mobile app on iPhone 14

Since I upgraded to the iPhone 14 pro the app has not worked for me. I keep getting an “Unregistered Mobile Client” error even though I have the latest IOS and updated the WSSC water app from the App Store

4 years ago, bballref224

It’s good but.....

I can only give this app 4 stars. Would give it 5, but there is NO WAY to log out. Please make this happen. Thanks.

5 months ago, hpayne506

Horrible website

Website response that my account did not exist Website response my address did not have account Website response that my account number was wrong. It was not. Website refunded to accept my temporary password while the WSSC agent was on the line Website provided a security question that was not a security question that I had ever used. Total unacceptable! Horrible! Horrible! Horrible! 10 Minus Stars

2 years ago, Gamblesha

Can’t register the app on new iPhone

The app worked on my previous iPhone but does not allow me to register my new iPhone. I get a message stating this phone is unregistered and I click ok and a blank screen appears

2 years ago, nick john doe 117

Worst app

When through update wipe account then have to re-enter information every time I need to sign just to check account status plus payment enter is broken

7 months ago, DammitMitch

Needs to save credit card info

The app misses its potential without a feature to save and store CC information for repeated use.

2 months ago, Thangliana

Water

I like this wssc water very much

5 months ago, LJ Kaine

Terrible garbage app

Can’t do autopay… doesn’t alert you when your bill is due. Have to re enter all my data every time. Horrible useless company and app.

6 months ago, Customer hgfghfeeefg

Why the service fee??

I don’t believe we should have to pay a service fee when we are paying our bills.

2 years ago, nzeket

Owner

Easy to use

7 months ago, Hard times for everyone

Harassment

You can allow customers a few days before call them about late payments.

2 years ago, 118Exton

Billing Information

Billing information has to be filled out each time a payment is made.

1 year ago, MonaLisathrifty

New App

Love it! Easy and simple

12 months ago, Eazirain

Good except

Good app just include way to connect to google pay, Apple Pay or save bank info.

1 year ago, GRIZZLL

Payment Fee

There should be a fee free option to make payments!

3 years ago, m_stigs

Links don’t function

The links to reporting a problem and to see service outages result in a “500 - Internal Server error” notification.

6 months ago, Fletc

Five Stars!!!!

Excellent app!! No more said

1 year ago, genienlamp

WSSC

User friendly app!

2 years ago, Nnavale

Doesn’t work on iPhone 14 Pro Max iOS 16.1

Doesn’t work on iPhone 14 Pro Max iOS 16.1 Throws an error ”Unregistered Mobile Client“

4 months ago, mbm26

Needs an update.. IT department stat!

Every time I touch this app it’s saying it has technical difficulties!

2 years ago, নহা

Manager of quiznos

Good service

1 year ago, Anonymous 44iuyghh

Anon three 71,90

Lousy that they charge a service fee by paying online through account debit.

1 year ago, lion5501

Ripping us off

You are charging us to pay your bill is a rip off

7 months ago, iUser01

Bare-bones

Add payment reminders and the ability to save a payment method

2 years ago, Beads 111

Outstanding bill

I don’t understand why my bill is so high.

2 years ago, Teams sans

Terrible service and scam from the water service

Terrible! You inflated the water galón prices. A real scam from you

1 year ago, Mammababs

WSSC app

Hard to navigate on a phone

4 months ago, Deborahv4

App will not open

Since the update the app does not open. Please fix it!

Description

The WSSC Water mobile app provides you with tools to pay your water/sewer bill, and to view/report water emergencies. The app also provides information on current WSSC Water news and contact information. You can also connect with us on Facebook, Twitter, YouTube, Instagram & LinkedIn through the app. Note: A convenience fee is collected by Paymentus, not WSSC Water. WSSC Water does not store any of your financial information. From the app, you can: Pay Your Bill - With your ten-digit WSSC Water account number and ZIP code, you can pay your bill by credit card, debit card or e-check. Report a Problem - Quickly notify WSSC Water of water running down the street, a sewer overflow or a broken fire hydrant. The sooner we know about a problem, the sooner we can fix it! Service Alerts - Check for service disruptions in your area, or at another address. Contact Us - With the app, all of our contact information is at your fingertips. News - Read our latest news releases. Social - Connect to WSSC Water on Facebook, Twitter, YouTube, instagram & LinkedIn. Other app features: View your bill and water usage history View WSSC Water Contracts available for bid Purchase Watershed Use Permits For more information, please visit our website. https://www.wsscwater.com/mobile