Adobe Account Access

I haven’t had any issues with my Adobe since I started using the Adobe Authentication Tool my only concern is that the software isn’t really optimized for the new version of Adobe. Also I wish there were a way to get rid of the password and use a two factor authentication tool that via Adobe Authentication, Push notifications etc. this way no one can log into your account and alter your account and delete your documents or alter them without your knowledge, consent or permission. I have faced many legal issues do to individuals gaining access to my personal account as well as others that have not been verified by myself. My concern is that we need strong security for Adopting the Privacy Protection Act.

Normally, the last thing I want is yet another app to stand between me and signing in to Adobe or any other website. With this, you type your email into your Adobe log in window. Open the app on your phone, then, with a touch you are given the option to verify that you want to sign in and that's it. You don't have to remember your password or have it immediately available. I think it's a nice convenience factor. You should at least try it, it's free!

I find it really annoying to use this app. Every time I log in, Adobe asks me to authenticate. I forget what app I use to do that. I may be logged out of the Account Access (e.g., because I got a new iPad) and then have to do the hassle of that. I have to re-figure out everything. And it’s super hard to remember or figure all that out. Once I have it working, well then it’s a great app. It works cleanly and I can log in a bunch of adobe apps one after another. Love hate.

Update: Warning - this will create problems if you open this app then delete it. All your Adobe apps will be defaulted to open using this app. If you deleted this app… you can’t open your other Adobe apps without going through a bunch of extras verification steps. Don’t say you weren’t warned! SHAME ON ADOBE! Wow wow… after opening up this app for the first time, it continually went through numerous authenticity codes.. After nearly ten minutes, and still going through codes, I got very suspicious… so I decided to read the reviews. That’s all it took. DELETE! There’s no need for this application IMO, it’s just another foul means of data mining to grab your personal information…

Adobe’s commitment to innovation is unparalleled. Every product they release not only meets but often exceeds industry expectations. From the early days of Photoshop to the latest iterations of Creative Cloud, Adobe has continually pushed the boundaries of what is possible in digital creation. Their tools are intuitive, powerful, and always at the cutting edge of technology, ensuring that professionals like myself can stay ahead in our respective fields. -Kevin Toler

Adobe is missing an important account recovery option for two-step verification, otherwise called backup codes. Currently, users might get in a situation where they’re unable to access one or more of their two-step verification methods, and that’s why there should be the option to have a set of one-time backup/recovery codes. This is implemented in practically every other service I use that has adopted two-factor. Please offer this. Also, I’m not receiving any notifications for the login prompts in the app.

Hi Users! Far from saving you time, this app will have you pulling your hair out and swearing off two-factor authentication for a long time. Prepare for crashes, prepare for failures. Prepare for account lockouts and hours of lost productivity. Say one thing for this app - say it should be avoided like a nail in the eye. Unless you’re into that sort of thing, of course. Hi Adobe. When there are so many proven and successful providers and 2FA apps like Authy, Microsoft, Entrust, Okta, Auth0, Google and more, why would you create such an eye watering pile of hot garbage? It’s embarrassing for your company; without a doubt, this ranks pretty high in the list of blunders tech companies make in their infinite arrogance. Carry on.

Adobe Authentication indeed provides an added layer of security for Adobe Creative Cloud accounts. By enabling features like two-factor authentication, users can better protect their data and creative assets. The implementation process is designed to be straightforward, making it accessible for users at all levels. This not only enhances security but also fosters peace of mind while working on important projects.

Yes, the applications have worked for decades. Yes there are new apps for desktop and mobile. But as the technology has changed and grown Adobe has been ahead of the curve, influencing and setting the standard. Even the boring tasks - like signing in - are now a breeze. So now I have both platforms in sync and it’s better than ever— and more fun too! Thanks Adobe.

Always there for you to export your documents into. Always there to open up documents you can’t read without. Always there for you to not understand how you just edited that and the small little box in the background is showing up still somehow and won’t delete! Just kidding. But am I?

As with many others, I have serious privacy concerns with any authentication app that is “required” to access a program or service for which I have already established my security credentials. Adobe is atrocious and insidious with this, and simply deleting the app will not remove it from your account. There are multiple steps needed first to set it up, and just as many to remove it. It’s much more frustrating than secure, other than you may become so irritated that you close your Adobe account entirely, and we’re it not required for some of my clients, I would.

The app sometimes doesn’t work perfectly, but I VERY much prefer it to using my phone number for 2 factor authentication because if I change either my phone or it’s number it is IMPOSSIBLE to ever get authenticated again. With this I can just download the app on a new device and it will transfer seemlessly.

This app have made my life easier. One suggestion for improvement would be to make it compatible with smartwatches. I personally use an Apple Watch, and having access to the app on my wrist would make it even more convenient. ♥️

This app does not work well. Four out five times it does not automatically authenticate you as advertised. Clicking the authenticate button regularly locks up whatever other Adobe app you were trying to use. It also enables multiple layers of two factor authentication forcing you to bounce between text messages and secondary email addresses to log into your account. It is not ready for use and it should be removed from the App Store until all these bugs are worked out. Strongly do not recommend you install this on your iOS device.

I have constant problems using Adobe apps in a Windows network environment, things like it constantly tells me to first deactivate Adobe software on the machine that I am currently trying to run Adobe software on. The fact that I have to fetch my phone each time I launch the app is just another pain. This only happens on my work pc, my Windows home pc works fine. More a problem with all the efforts Adobe puts into stopping piracy, warranted but can make things a pain.

I am a big fan of most of Adobe’s products (InDesign, Photoshop, Lightroom, Illustrator, Acrobat), but the account access app is complete trash. I tried accessing my Adobe Portfolio (not great either) but needed to use the account access app to complete the sign in. But after opening the app, it asked for me to — wait for it — log in to the app and press #38. Hello! I WAS IN THE APP, LITERALLY! How exactly can I log into an app that I had open so I could access a random number for another Adobe product?? Good grief! Adobe should get rid of the account access app altogether.

Live Chat person was no help. Now that I installed Adobe Access on all of my Apple devices, logged off Creative Cloud and took a deep breadth, I found Adobe Access solved all my log-on problems. You should Train your Live Chat an easy way to walk a customer through the maze.

I haven’t had any issues. Works as advertised without a single glitch. If people have issues they should call Adobe and at least give them a chance to help.

This is a secure way of entering your account if you always have your phone close by

Tell me… are you trying to force people to leave adobe products by making signing in and using them more difficult than getting into CIA headquarters? USER EXPERIENCE is supposed to be Adobe’s forte. I have used adobe suites for decades and every year it gets more difficult to actually use and sign onto from multiple devices and online. It makes apple look good at how they are constantly changing work flows.

Makes it super easy and convenient for logging in to Adobe. The one drawback is if you don’t have your phone. I guess I don’t really know what you would have to do in that scenario. I have always had my phone or it was, at least, close by and accessible.

So nice to log in so easily. No need to remember which email account you used or using a password manager that works fine for browsers but not at all on desktop apps. On button click and all Adobe apps are available.

Adobe apparently needs to find a way to make everything more complicated and difficult, and they’ve succeeded wildly in that with Adobe Account Access. Other companies—including my bank—manage two-step account verification from within the same app, why can’t Adobe? Maybe there’s something I’m missing…but ugh. If I didn’t have years of legacy Lightroom archives I’d look elsewhere.

The app logins and Account Access is Infuriating. New iPad: new install of Photoshop, and the last two days it has logged me out as I am working and multiple pop-ups say it wouldn’t save my work, and attempting to recognize in using Account Access simply jumped back to the login screen. This is actual work I’m doing for my actual job that I’m losing here because it’s logging me out. And why? I pay $52 a month for this?

Adobe should have added “Adobe” to the name, to differentiate from the others who also called theirs just “Authenticator.” But, it works fine.

I don’t use Adobe every day but I expect it to work when I do try signing in. I didn’t even get a prompt to use the Authenticator which has usually worked once I got to that stage of the sign in process. Once in the apps are amazing. :/

Is the biggest rip off scam artists going. They’re absolutely miserable. Mark my words, you’ll be billed, again, and again, and again; and yet simple things like change page orientation without changing text orientation, no can do; or you need a phd in workarounds, and have way more time to waste on their lame games than you care to thing about; because, the world, revolves around Adobe. Yeah? KMA, MF’s.

The notifications don’t really work. You can set them to be on, but you will still need to open the app manually to get to your approval screen. A pop up notification would be best.

Works great everytime. Can even approve from my apple watch if I don't have my phone!

I’ve been using Adobe programs for over 20 years. Anymore your lucky after spending thousands and thousands of dollars if the programs even work. Shame on Adobe and Lets hope there is a replacement, or competition soon. Something to give Adobe reason to improve rather than feeling like they don’t need to concern themselves with the end user.

Here are issues 1. It doesn’t show notifications when there is push notifications for log in. 2. It ask for login twice in most instances even if we approve once again it ask for login

Adobe maintains at minimum keeps pace with the ever changing technology. In this case it leaped years ahead of other competitors.

I’m able to manage ALL of my other one time password tokens with Google Authenticator. In fact, more and more are starting to accept Google Authenticator. Then Adobe decides to kill off support for the most widely supported TOTP app in favor of their own? Why? Now I need to manage another app for one purpose. This is just stupid. There’s no other word for it than stupid.

Previously I received notification when verification was needed. It no longer works, and requires extra steps to find and approve a log in. Not a big deal but certainly not 5 stars.

I just don’t like the constant requests for ratings and that I don’t have access to everything that I want.

It is a great product, the pdf format has done wonders for my career. The online format converter is also great service for people everywhere.

Hasn’t worked once since initially downloading years ago…very frustrating when I don’t have access to my ipad (ipad OS works just fine). I’ve kept it on my phone in case a functioning update is ever released but it has been YEARS and nothing happens. Makes me question the $60 a month I’m paying in subscription fees.

This app literally makes it HARDER to sign in. You end up signing in multiple times before you ever get access to your account. It takes longer, is completely redundant, and accomplishes nothing but aggravation. And now I can’t figure out how to unlink all my Adobe products!! Deleting the app does NOT WORK! FIX THIS MESS, ADOBE!!! You missed the mark by a LONG SHOT.

Easy to use and quickly approve login

So when i try to sign into adobe access os asks me to approve the sign in with Adobe Access. But I can’t do that since i am trying to sign into Adobe Access. I have had to delete all the adobe apps on my phone because I can’t sign in. Infuriating and ridiculous. And there is no option to NOT use Adobe Access. Thanks Adobe

I wish all Authenticator were this simple. Truly, just get in, push the number and get out.

I have no problems with my Adobe license, account or apps — but this. This is supposed to be a 2FA app, but all it is and ever has been for me is an app that tells me my name. I open it, link it to my account and it shows me a card with my name on it. No other functionally whatsoever. It’s never worked as a 2FA tool for my account.

Works great, if not annoying that such extra steps are needed in our world. But since yours is not the only authenticator app I now need, would be helpful if the app displayed Adobe in the name so I quickly know which app to open.

Removing objects from the foreground or background has never been easier with Adobe!

This Adobe, creative cloud desktop app is fraught with bugs. I cannot recall any other program that had this many repeating problems in logging in. This comes despite updating creative cloud, desktop many times. Adobe: get your act together, and pay attention to your customers.

This app has been a breeze to use. Ready to recommend.

This verification process makes it easy to get into my apps.

Adobe app subscriptions have incrementally and predictably become expensive burdensome spyware. Harder to use near illegible interfaces, anti piracy “authentication” clumsy and almost paranoid. Implementation of their awful AI tools designed to eliminate the economic model of their core users, and trained on plagiarism and underpaid developing world labor. If there were other options I would use them.

Excited for New Express Beta! Some of the best work I have ever done. Looks like a beautiful addition to the Adobe Family.

Any time I attempt to open a PDF or print to a PDF I am forced to login to Adobe. Tiresome and time wasting since there are many competing products. From searching for a solution to the constant need to login it appears to be a widespread problem, and none of the solutions work in Windows11.