Name: AES Indiana Plus
Rating: 2.15789 (38 reviews)

User Reviews for AES Indiana Plus

2.16 out of 5

38 Ratings

9 months ago, MadiStev

New Acct Number Won’t Load

Ever since we all received new act numbers the app has not updated! The app is still stuck on the Oct billing cycle so I cannot use the app to look at my bills or track my payments. Very frustrating!

7 months ago, Anita's Mama

AES is HORRIBLE!

Ever since we had the switch over, paying my bill is ridiculously difficult. I have technical difficulties paying on the phone. It doesn’t “remember” my form of payment despite using the same method of payment for years. I am told there’s an error even after typing in all the information for the umpteenth time. Try for the millionth time to log into the app. Can’t seem to get in there either. Do they want my money or not???

10 months ago, oceandream2011

Update with new account number changes

Since everyone was updated to new account numbers I cannot see my bills as the last one it shows was back in oct 2023. When will this be updated?

3 years ago, queenRe18

Drop date?

When will people be able to use the app?

2 years ago, bigd6890

Useless

Can only use if you qualify for budget billing. That’s ridiculous if you’re going to create an app for your company why would you limit it to just a few customers. All your customers should be able to use the app.

4 years ago, Richard Driscol

Exciting, but unavailable currently.

Cannot use yet. Still in beta. Excited for this to roll out!

2 years ago, mwb6d

Can’t use

Because my last two payments were though KUBRA EZ-PAY, but have been using autopay for the year prior. Who cares how I have paid my bill in the past to decide if I can use the app? I want to use the app in order to pay my bill with Apple Pay.

2 years ago, Riley rock

Cannot use or sign in

Not sure if this app even works. When I try to login it tells me that I’ve already paid my bill. So I guess it doesn’t give you access to your account or anything. Super useless app.

3 years ago, UR2FAST

It's 2022 let everyone use the app

Can't use the app unless you're on budget billing what's the point of having an app if everyone can't use it and it doesn't say that in the information

3 years ago, Tyleraaron81

Worthless

The app is worthless, it’s a waste of customers money. The website is more functional, easier to navigate and has more options.

8 months ago, JJ6625

Worthless trash

App doesn't even allow me to sign in, says cannot connect to the internet even tho I just downloaded it 30 seconds prior

9 months ago, legaceybeats

Physical form of useless

In your mind, what were you thinking when you made this app You absolutely failed How do you have so much money and you failed is ridiculous It goes to show that you people are doing some ill minded things with the money that we turn over to you in exchange for power You don’t even have nothing set up correctly Yeah, you failed.

2 years ago, Cookie-Monster68

AES Ohio

When will there be an AES Ohio app ?

3 years ago, A'sbabybird

Not usable

Still no access for customers

3 years ago, IndyJan

What the ??

You can’t use the phone app if you’re set up to autopay your bill? Who thought that up?

3 years ago, Kafifield9993

Fake app that phishes for your account information

This is a fake app that phishes for your account information and steals your identity.

9 months ago, Da Boy 05

Update broke app

App won’t update past Oct since AES retail last year

Description

Here’s what you can do with AES Indiana Plus: Make energy payments predictable with a custom energy offer. Pay the same amount each month, and get 100% clean energy. Easy payments. Split your bill with roommates or family, pay someone else’s bill, and use the payment method that works best for you. Receive personalized offers and deals through the app on gear and services that will help you save even more on energy. Get detailed information on your energy-trends to help you find ways to use energy smarter.