Ever since you guys did an update the map stopping working, it used to be when you clicked on a load it would show the location of the pickup and the route to the delivery. It’s been weeks since it stopped working on my app. Please fix
Dat board and truck stop is like twins. They let the brokers control the app. Without the owner operators there would be no use for the load boards. Have tried two different times at the truck show in Louisville Ky. Start making brokers put information about the load in comment section. Not their email address or stupid comment two or three times. Like what is the load, tarp, no tarp and what size tarp. Get tired of wasting time on calling brokers to find they want 8’ tarps and I don’t carry 8s. All it would take is to have a drop down box. Where the broker had to pick the option to post the load. I have the top package on dat and truck stop and they are just alike. The reason I have got is they don’t want to make the broker mad. Make them do there job. What brokers is not smart enough to figure out is. If there is no information in the comment section or phone number. I just pass it bye and go on to someone else. I am not wasting time on the phone. Why do they want to.
When selecting which type of truck there is no simple option for reefer box trucks. I currently have to use the reefer van selection paired with a weight and length limits. Even when doing this some brokers don’t want a reefer box. It gets frustrating trying to search post comments for a reefer box tag. Also please add a quick way to block brokers I am getting tired of seeing 50 GolbalTranz post with dirt cheap rates clogging up the selection I will never take a load from them or any other broker who wants to make more money from a 2 minute phone call than I do operating a truck for X amount of hours. Other than this the app is great and convenient it continues to get better and I get 95% of my loads from DAT ONE so for that thank you! Add these 2 features and you got my 5th star!
I’m a shipper who wanted to post loads we need to ship every month cross country. When I contacted there tech support through the online chat asking how to post a load, I was asked our website address. I asked why do they need it? They said they need it so we could do business with them. They’ve also asked our company info and that’s fine. But when I’ve asked which law does state business in US must have a website to do any business they kicked me out of the chat (while I was typing in our company information). Absolutely unprofessional behavior. PS. After the chat it asked me if I wanted a transcript of the chat. I typed in my email and clicked email it to me, but never got it.
I love the app but the only thing that’s missing is the blue check mark. It would be easier to verify brokers in the app with the blue check mark instead of going online to to do credit verification. The sight of the check mark removes the extra step. Besides that I love how easy it is the view all info for the load. One more thing … the map to view route isn’t working anymore. To me those 2 things would definitely be a 5 star rating ⭐️⭐️⭐️⭐️⭐️
It's outrageous! Not only is this service provider failing to weed out scammers, but they're also disrupting the operations of longstanding, paying customers. This negligence is unacceptable and may even breach legal agreements. It's time to demand accountability and take legal action if necessary to protect your rights as a paying customer. It's a blatant breach of trust! Service providers have a legal obligation to distinguish between legitimate, law-abiding customers and those engaging in illicit activities. Punishing loyal customers who have complied with all legal requirements is not only unethical but may also constitute a violation of consumer rights. Legal action should be considered to ensure accountability and protect the rights of loyal clientele.
In the beginning of this new app i never thought i will ever use it, but things are getting better every time gets updated. I still believe the price is way too high, because as O/O i get over 75% of my loads from the brokers app which is free. I hope you guys consider price cut. I know cost everything went up but for truckers their rate went down and expenses went up.
I recently updated the app, and I had hoped that would fix the problem with the map! However, it didn’t happen! This is a huge and very productive tool to have, and one of the things I really liked about the app! It would be nice to see This issue resolved! The other thing I would really like to see is, insisting that the brokers put the information about the load in the posting! You have areas set aside to do this, but very few use them! Times and dates for pick up/delivery, commodity, etc.! This would save both the driver and the Broker huge amounts of time on the phone! If these things were to happen, I think the app would be well worth the price! Without them, it’s a very average tool to work with!
The only thing missing for me is the ability to block brokers. Theres a handful that i refuse to work with regardless of the rate. When are we going to see this added to the app?
I like the app. It’s been more stable as of recent as far as shutting down. The main issues now seem to be keeping up with the IOS updates. Mainly mapping to see distance between cities and locations of PU and Drops. The extra step on time spent pulling up an external map can make or break my business due to the competition in a relatively slow market. Please fix this issue. I’d love to revisit this rating to raise it to 5stars. Hopeful
A question because this app gives the brokers the option to know how many people looked at their load and how many company drivers there are in that area, for that reason and many other things, they lower the prices of the loads because they know that there are more trucks than loads, supposedly one is not obliged to take it for that low price but they know from what was said before that someone is going to move their load
We’re still waiting on y’all to fix the map problem it’s been down since last year & now y’all having issues with the app it’s logged me out 10 different times yesterday. But y’all are still charging use full price but we ain’t getting what we’re paying for.
I could use a more accurate date and time listing for pick up and drop off of freight. I’d avoid calling and waiting on hold for a broker to tell me a date aand/or time that doesn’t fit my drivers’ schedule.
New update allows map to work again. We didn’t know what blessing we had before. Thank you for fixing it! Now let’s block loads posted below $2.20 a mile !!🤣🤣😎
What has happened to the DOT app that I used to love and use every day? It now appears that scammers and double brokers have taken over the platform. Consequently, I have stopped using it. You book a load, complete your work, but then the brokers refuse to pay you. This results in wasted fuel and time, which are costly in today’s economy. It seems that the app is doing nothing to prevent double brokers or scammers.
A Waste of time, hope and money checking this app all day everyday for maybe 1 cargo van load a week or every two weeks!! They have no notifications feature so you can’t get alerts and you will not get a refund if you dont get any loads your first month. good luck or get a BIGGER vehicle.
Where is the refresh rate on this thing set to, when I’m scrolling over loads my eyes are going blurry, please check your app settings, someone messed something up, it is no longer a smooth experience ever since an update a few months ago. iPhone 15 pro max, not an iPhone issue - this is a software issue - tried all the usual steps to fix - same outcome
Cool app but it crashes at worse possible times and stays down entirely too long. Maybe uncontrollable but still. I should also be able to search for brokers on here to give feedback. I have to wait until I see said broker posting another load.
The Dat load board stands out as the premier option in the market. Its invaluable assistance has significantly benefited our company. The user-friendly nature of the load board and its seamless setup are truly invaluable.
I love the app and have been using it for more than 1 year. Need to fix the blue check mark and the app doesn’t work these days. Need to fix both! Part and have to be 5 stars.
Been using this for a long time. The only down fall is brokers need accountability for putting the correct price of load. When I call the load is less than what they post …. Smh brokers try scamming and pocketing
This goes down quite a bit and we can’t find loads which affects our revenue. We still have to pay the full amount for the month instead of giving us a discount
Can you guys please fix this map issue. Not sure what happened, but it is not a good thing for this map to have issues when trying to pin point load pick up and drop locations. Please fix ASAP!!!
Love the DAT app been using it for 3+ years now and it’s absolutely great. However, there’s times where 400 loads are posted on a 100 mile radius lane, with 390+ of the same “fake spam” loads and 10 real. It makes it super difficult to filter them out, there needs to be action taken against spam postings.
I open an account in this app but is not letting me sign in, all the time it drives me to the same page to login, I verify my email account and when I trying to login the page open partially with a map but nothing more shows, horrible experience
We have been trying to use this load board for 2 months. When it’s good, it’s good… but when it’s bad, it’s BAD! Lately a lot of issues with the software to where we can’t even look at loads or log in.
Pickup and delivery times should be a mandatory field for the brokers to fill out. It would save a lot of time for carriers and brokers with emails and tied up phone lines to know in advance if the pickup and delivery times even work with their scheduling.
DAT manipulates the trucking market. Their load to truck ratio is very inaccurate so are the rate predictions. There are many fraudulent brokers from other countries especially Indian decent that double and triple broker the loads as well as try to get your MC info along with insurance and driver info to fraudulently book loads, and DAT does absolutely nothing about it.
I just created a new account and verified my account via my email account. After completing that process I try to login again and nothing happens but only to be sent back to the login screen. Please fix this issue assp.
A lot of spamming on this load board. They do not set criteria for brokers either. Brokers post the same load 10+ times at a time every 5 or so minutes, at times. Filtering option is also non existing. ITS offers better filtering than DAT as well.
Always some technical issues with these guys, either mobile app related or servers. Currently cant even log in after their over the weekend maintenance. Stay away and find a reliable service provider.
When are you guys gonna start giving a credit for all the times the board has been down lately? It makes no sense to pay for a service and it’s constantly having an outage!
I was a fan of DAT now they are cutting into my profits by being down a lot, 2 days this week yall cost me money, they do t answer their phone or emails I’ll be moving to other options
Fridays need to force brokers to fill in delivery dates!!!!. Not easy searches. I use it less and less as time goes on. I don’t even use it on the phone. Only on the computer. Just not good anymore.
DAT One is the single source for all things freight, combining 15 apps into one fast and easy set of tools to book loads and find truck services including fuel stops, truck parking, rest stops and much more. Find higher-paying loads on the largest and most recommended load board network in North America. Nearly 1.4 million loads are posted daily, with 440,000 loads available on DAT One first or nowhere else. In addition to finding loads and truck amenities, you’ll have access to the most accurate market rate data, tools, and insights to forecast and negotiate from a position of strength. Get the load you want at the price you need with the DAT One app for truckers. FAST AND EASY-TO-USE FEATURES - Find loads no matter where you are. Over 500 million loads are posted on DAT One annually - Easily find truck stops, service stations, and rest areas for more strategic trip planning - Quickly view average rates paid on 68,000 lanes with the Quick Rate Lookup tool EFFICIENT TOOLS TO GROW YOUR BUSINESS - Save up to $1,000 in monthly fuel costs with the new fuel highlight feature - Post your truck with a starting rate to have fewer, more productive phone calls with brokers - Compare offer rates to average market rates, based on $137 billion in actual transactions - Gain access to LaneMakers, Trendlines, Market Conditions and other tools to maximize your profitability TRUCKING’S MOST TRUSTED NETWORK - More factorable loads than any other load board - See credit scores and company reviews for brokers to book higher-quality loads - Increase your cash flow and get paid within 24 hours with factoring options
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