I would give 5 stars, the problem is I can’t have more than one account. My former provider’s app let me have more than one account/location to manage thus being able to pay bills for more than one location. Your next update should include this option.
I notified Gas South about no new rate plan offers 2 years ago and last week. I can’t access that from my gas South app. I received an email saying the problem was fixed on the app but it is not .I usually sign 2 year contracts but in 4 years I never received any new rate plan offers. Not at 60days nor 30 days . App not fully functional and plans aren’t offered as stated. Fix the app. Send offers as stated on the website.
Their website runs like it’s on dialup in 1998, this app is only slightly better. Probably just a skin over the actual website rather than a standalone app. Wanna sign up for AutoPay? Too bad! Wanna pay a bill in under twenty minutes? No such luck!
I was very excited to see that Gas South finally had an app, but that excitement ended once o downloaded it and tried to log into my account. It keeps telling me my password is wrong even after I have reset my password. I even tried to re-register and it’s says I have an account (which I knew) and tells me to log in, but when I try it won’t let me. Then today it tells me to update the app, I click on update and it brings me to an entirely different app....
Finally an app from my gas company! I can now easily view my Bill, manage my account and set up mobile alerts so I don’t forget when it’s time for me to renew. Thanks Gas South!
I’ve updated it, deleted it and redownloaded it and still it keeps saying I need to update the app. Can’t even sign it. Was working fine up until today
FEATURES Set Up Fingerprint and Face Unlock Conveniently access your Gas South account with face unlock and fingerprint recognition technology. Make Payment View your current balance or make a payment online. Manage Account Adjust account settings and set alert notifications for when your bill is ready or payment is received. Easily enroll in Auto-Pay, so you’ll never have to worry about missing a payment. Conveniently manage your service status from anywhere. Renew Plan Renew your current plan with the touch of a button. Track Activity View your natural gas usage and quickly reference your current and previous bills from the last 60 days. Access All Accounts Easily access and manage any of your Gas South accounts.
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