I love how I can just quickly sign right in and pay my bill within a matter of 30 seconds. I love how they alert me to let me know my bill will be ready to give me days notice. One of the best apps I’ve ever used.!!!
I have tried time after time to use the www site, app and a representative to keep up with my payments. I either am not directed to my account or the payment amount doesn’t reflect the billing usage amount. I am told to pay a specific amount but still get behind in balanced owed the next billing. I tried budget billing but was out of sync with due date and often recommended to stop budget cycle and pay regular payment. I have asked for help in order to better understand how to straighten this out but it ends up being only repeating itself. Please help me
So far I like the app. One item I’d ask you add under usage: It shows a graph comparing usage by cost. Please add an option to show actual usage units per month (Total Therms). I like tracking how true usage has changed from one month/year to the next as efficiency or life style changes occur at our house.
So excited for this app. I loved that all of my info transferred from the web to the app. I didn’t have to re-register. The only bummer is that you don’t except Visa cards. 😢Please change that soon😄 Consumers Energy needs to follow suit now and get an app.
The app works fine but I always have to move my Ipad because it wont appear in the HORIZONTAL mode which is what I always use. Change this to earn 5 stars!!
App is simple, easy to navigate and find and track info. One issue is that the dollar/usage limit doesn't seem to reset, resulting in unnecessary warning notifications.
You has a very large company Need to update the way u except payments Using customers checking or saving accounts is fine YOU SHOULD UPDATE TO ALLOW CUSTOMERS TO HAVE MORE OPTIONS LIKE CREDIT CARD/DEBIT CARD PAYMENTS!!! Using checking accounts takes forever to clear and not everyone has money just laying around!!
Has to open a safari page to sign in to, instead of having a native log in function. Ive never even been able to use this piece of crap. If i could even get it to open in chrome instead of a worse browser than internet explorer(safari) i wouldnt be so mad as i have my passwords safe but this company is pathetic.
It was very easy and convenient to sign up for paper free automatic billing! I’m very grateful and happy to be enrolled. Thank you Michigan Gas and And Utilities!
Introducing the Michigan Gas app that puts you in control. Anytime. Anywhere. Our new app gives you the power to get customized alerts, view and manage your account, pay bills quickly and much more – from anywhere. You asked. We delivered. Key features: Quick payment Pay your bill fast and easy. Scheduled payment Set it and forget it. You choose the date and payment method. Custom billing and payment alerts Receive alerts when your bill is due and when payment is received. Never miss a payment. Program sign up Sign up for payment and billing programs such as Automatic Payment and Budget Billing. Bill analyzer View your current bill breakdown and your bill history. Update account preferences Change or update your personal account information in seconds. Access all accounts Find all your energy accounts in one place.
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