I don’t know how else to contact the app but there has been a bug for a bit almost a month now. I can’t connect to my light out turn the off/ change the color. I just keep getting kicked out of the app when i try to do anything. Please fix this!!!!
So let’s start off by stating I only paid $5 for this so I wasn’t expecting the best quality. The light itself is very cool. The app is better for controlling the bulb than the remote because, you have to be right next to it for the remote to work. The bulb is small and the light not that bright which was shocking but again; it was only $5. I wish the music feature actually loaded music instead of podcasts. It’s an ok product glad I tried it and now I’ll look for a better quality one that might cost a bit more.
My mother got my this lightbulb because she knows i love color changing lights, but got tired of having ugly led strips all over my walls. Was super excited to try this light out only for the remote to not work, and the app to be completely unfunctional. In the instructions the app gives you, it tells me to click the upper left corner to connect to the lightbulb… However when I do so, only a blank screen pops up. I literally don’t have the option to connect the app to anything, even with my bluetooth on. The lightbulb itself works at least, but what’s the point in having a color changing lightbulb, if i can’t even change the colors?
For a $5 light bulb it’s doing everything I wanted. I just downloaded this app and the two o bought works great. They aren’t super bright but they definitely have a lot of colors and functions to play with. It looks good in the dome of my living room fan! Wanted to try the one with a speaker but you have to know going in it’s not gonna be a great speaker at $5
I was very excited when I bought this project thinking it could sync to my phone for music the box and the app claims there is a music app and it even gives you a Bluetooth option but I was very disappointed when it didn’t work. Other then that the light is pretty good could be brighter but I will definitely be getting more
Go into settings and scroll to the bottom it should show all your apps click on the mirror app and then it should show Bluetooth, microphone, and media and click Bluetooth and you should be all set to turn on the LED strip This is for iPhone at least
There looks to be an option to create your own custom way to have the bulb flash, but that doesn’t look like it works. Would be perfect if you could pick which colors it flashes through under “Style”
App is out of date & doesn’t allow you to connect to the bulb
The lightbulb itself isn’t great, but for $5 it’s a decent buy. It definitely has potential. The remote it comes with is iffy, but works ok. The app unfortunately doesn’t connect. I can connect to the light bulb via Bluetooth, but the app doesn’t connect to it from there. I tried it with an older iPhone that’s not on a new iOS, but it still didn’t connect on there.
For five dollars, this light bulb is amazing. I got the bulb at 5 and below. The app lets you put the light to any color imaginable. The app is easy enough to use. It is not as bright as it can be, but the bulb still lights my whole room on its own well enough. Definitely worth it.
Too easy to plug in incorrectly because connector doesn’t indicate which way it has to go. Try both ways. Music feature is appalling: it lists all songs with no way to sort or use playlists. Microphone mode stops working after screen turns off. False advertising: the box shows the strip displaying multiple colors at the same time but that is impossible to do.
Bought the product not expecting much but it actually works so for that I have it a 1 star as credit for that but I was extremely disappointed when the music feature didn’t work and there was no tv feature either. Product package had a label claiming this product had both music and tv feature but they lied. Fix these issues pls
I was very excited to find this app, what it claims to do would be great, but… I could not get my phone connected. The connect device page is blank. I have Bluetooth enabled, but nothing shows on the connect page. Any help would be great! Oh, and the “app support link comes up blank too! What am I doing wrong ? I have an iPhone 12 model, I wonder if that could be causing my problems.
I see a lot of people talk about the brightness of the bulb but on the remote there are two buttons near the top that let you adjust the brightness and it gets pretty bright
Only reason why I rated it 2 stars is because the app really doesn’t work. The app and the remote that it came with does work perfectly fine so I can use those by itself. It was a shame though because I was looking forward to the music and the lights
I agree with the other person I was excited but i just knew it was to go to be true the music feature don’t work when I click on it , The app closes like wow wish y’all fix this please .. other then that good app .
Bought these lights because they were cheap… that was a mistake because they don’t even work. Tried to look up a customer service number but found that there’s no way to even contact them. Waste of time and money. Wish i could add a picture of the lights after I threw them into the bonfire :)
First I love the light quality but when me and my brother got some of these lights we were about three feet thick of wall and my phone kept connecting to both lights so if I want blue and he wants red we have to agree on one so I give this a two out of five
I was in awe of the light bulb when I first got it because I loved being able to control it from my phone. However, I haven’t even used it more than five times and it no longer works. When I turn the light switch on it lights up then turns off immediately and won’t turn back on when i use the app.
I bought these from Ross knowing there not gonna be the best but they worked at first now only work when they want and tried everything. :( kinda disappointed 😐
I really was looking forward to using the app and all the incredible features and although it is a great app unfortunately a really big let down for me would be the music feature soo that’s why I’m giving it two stars
This app is almost impossible to use. It worked for a short while, then became completely unresponsive. I’ve worked in IT for years, and never seen a worse app. I even tried turning it off and on again. No improvement.
If your phone display is set to Zoomed mode you can’t use the speed slider. And there’s no way (that I can tell) to contact customer service to let them know. Otherwise it’s very cool. Lots of potential.
I followed the ONE installation instruction listed in the app and connected my Bluetooth to the bulb, but literally nothing happens when I use the app to do anything to control it. It’s still stuck on the random color funtion it was on when I first turned it on 👎🏼👎🏼
Bought it at 5 below I always wanted to buy a color changing light and 5 bucks was cheap enough for me the app itself is not flawless but still worth the buy
Took it out the box and only blue & green works🤷♂️ blue work’s halfway down the string and the green fully functional but I can use any other colors; red, purple, yellow white ..
I got theese lights for Christmas and I put it in the wall with everything, I downloaded the app and the lights did not connect me and my brother tried changing the usb port and it did not work either. product was bad.
Need to fix the music option because app just crashes when you click that. And most of the time the app just crashes in general too. Also lights aren’t that bright but I paid $5 for mine. Lol.
What kind of person just rips someone off I got these to put on the back of my computer but they don’t work at all it won’t turn on when I try to, worst thing ever who ever made this is an idiot
The lights did not work at all. Brand new box I had bought to use with my monitors and plugged it in, connected them via the app and Bluetooth and they didn’t even work. Waste of money, complete garbage lights. You’re better off going with Govee’s app and lights.
Needed it to run lights behind my TV. No response no instructions no link for help. Does not work. Such a disappointment and waste of money as now I have a set of lights with no functioning remote I want my money back.!!!!!
I bought this for my son and he loves the light so I saw on the box that there is an app. I downloaded the app on his tablet and he came to me saying it does not work. A disappointment to both him and me
Worked fine 6 months ago and light is now unresponsive. App needs to be updated. I have tried disconnecting, deleting app, re-doing light, etc. Nothing works.
The app doesn’t work when trying to add a device. No remote in the package. I have a string of lights with no way to turn them on. Don’t buy this product.
i bought the product in marshalls and this is the only app it provides it doesnt work at all its stuck to one color, and says its connected to my bluetooth. so disappointing