My Account by TruConnect

Always works even when my pals with “premium coverage “ have zero signal. No problems whatsoever with this company. Plus for 10 usd I was sent a 10’ tablet.

Thanks a lot everybody withdrew Kaneda really appreciate the service the flexibility the ability to work with someone that is illiterate and doesn’t understand how to work devices or internet it’s very simple app and very simple communications and I love you back to life and call someone and 24 hours a day when I mess up and remove Sim card or don’t know what to do and that’s why I choose to connect thank you God bless you see you next time à la you à la bless you all bless you à la thanks

First, How are you guys going to have earned credit for data when your app store is the only way to collect the reward , that has not opened on the app for well over a year, I don’t understand how a government company can get away with the theft of these kind of companies, Big time oversight frfr…. Also you guys owe me 2 refunds in total of $10 for international data I accidentally purchased that i could not use, I requested on the phone that took an hour & was promised to receive it in my bank account within 7-10 business days…3 weeks later still no sight of it..FRAUDS!

99% of time you can’t understand them and your not able to get upgrade or help. I tried to up grade, finally spent 5 dollars that went through my bank and never got the data!! Your service offers more than any other service of this type but to talk to customer service and get what you paid for is impossible!!

In my opinion. App need to be updated for Easier and better access to help, maybe a virtual assistant may help on certain things, questions and concerns we May have regarding our account or plans etc.

I find this Company very professional and easy to deal with. There customer service is great. They are right with every question and answer. I have never had a problem with any of there service.

App could be a little better. Not many options for your account and if you click change plan it only gives an error message on web and app. But haven’t had any bad experience with customer service or cell service.

In my opinion, this app is very useful because I can now check how many minutes I have, texts left, and how much data I have in all, just by typing my p# and password. Thank you very much for this app!

When I trying to reactivate my account, no one can help no one knows who’s providing me services, I been calling around for two months and the same song. But my service will be disconnected. I never got a letter because I moved updated my address but they won’t send me a new letter to my new address bc they can’t find me in the system as a customer but I have all of my information and full access.

I love this Service I don’t pay no bill and I talk text and search the web when I want to yeah I’m great over here thank y’all I love y’all 1st thing the Government did right in my book !!

Good service but needs to show the closing date of the account and that way you know when the new data

They took money off of my card without my authorization and did not allow me to pay my phone bill. I’m contacting the FBI about them manipulating my credit card. It is a federal offense to commit a crime.

I was enjoying the service at this company when I was getting like nine gigs of data a month and it would slow down when I get to the end of my data. Now for some reason I got like 5.8 gigs or whatever it is and when my dad is up, I can’t use anything on my phone. That is crazy, that is going to get somebody hurt when they depend on their phone in an emergency.

Amazing service comes with unlimited talk text voice and hotspot worth applying for in me book as why rated way did

Let me start by saying I appreciate the free service for people in need, & am always grateful But they’re literally the only company NOT offering free data. 4GB runs quick, really quick & if they really cared about the people they would offer unlimited & NOT charge $10 for 1,000MB that’s what? 1GB of data? So for 4GB you’re paying $40, WHAT??? I could get a full phone service for half of that with unlimited data That’s NUTS So they’re not really doing ANYBODY any favors in reality If they offered free data like EVERY other company does, it would be awesome & I would have no complaints at all But they don’t unfortunately

App still shows as having unlimited data even though I know I don’t have unlimited anymore, even after uninstalling and reinstalling. Also, every time I open the app and sign in, an error message pops up

👍

Love this service so much I can’t stop letting friends know that it’s good and great customer service

I’m disabled and need to be in contact with my Doctor and Family TruConnect makes that happen Thank you!

The service from Trie Connect is awful. I was excited to give them a try. The range is terrible. The device I got is a piece of junk. I spend more time rebooting the phone than I do using it., if you have any other option, go with the other, I am switching. This is a waste. Not worth wasting your time trying them.

Tired of paying for extra data & not being able to track the use of it because It never updates my data usage, it always says “error”

When it’s free calls and texting and some data you can’t complain 👍✌️

Data offers to low

I love my phone service and my phone company I’m glad I chose to be with true connect

Very simple menu and everything is easy to use.

The app says I have unlimited talk, text, and data. Then I get a text saying I’m almost out of data, and then my phone's bandwidth drops to almost zero. I have no idea what my data cap is, how much I’ve used, or how much is left. What is the point?

I’ve had extremely poor customer service and the data is slow and unreliable.

Enjoy using the app. So easy to handle and user friendly

Extremely bad service , most of the operates Are non speaking English people, it is very hard to complicate with them , and at the end they do not do the job properly, there for you need to recall , and recall for service. After two months my problem has not been solved.

I juss recently started service with MyTruConnect. I had high hopes because the advertisement & info I found after I researched the carrier seamed very accommodating based on the prior cell phone issues I had have. However, my data works whenever it wants & I can't stand it

This phone company is awesome!!! Friendly staff and great conduct. I love them and will stay with this company

I keep track of my data

The connection Is slow connecting to the apps.

Love love love great phone great service. Truconnect has come in clutch 100% for me and my family. Thank you !!!

I wish the service was better, and there was more data for the plans offer. 4.5 gab is a joke. Something you give a kid. Especially since this is my third year with service

I used my data and got my phone turned off and I couldn’t even get online to buy more because you were closed. Not cool you should give your customers a warning.

Called for more data paid for it, but for only the whole phone service disconnected. Now I can’t even call customer service

The service is awesome. I can’t believe I got this.

Best Government phone service ever!! Hands down

The app is very easy to use

Good service

Works great.

It’s okay I don’t like that I have to keep buying data.

Great company thanks a lot

I've been on hold over an hour waiting to fix a mistake they made.

For T Mobile vmno

Doesn’t let you know when your cycle or month begins or ends. Not getting my 14g a month as promised

The signal and the coverage it’s too bad, hard to get customer service, and the internet slow.

What is the point of Earning trumans if you cannot even redeem them, the Visit Store button just doesnt open anything, it’s pointless.

never had any problems with this service great signal everywhere i go no interruptions or lagging.