Cmon guys I’m sure you guys are aware that we use our smartphones to practically do everything here right? Pay bills, banking, shopping etc etc. Well it seems you guys are not.. first and most important update this app needs. It needs to stop crashing… secondly please fix the auto fill on the app.. the few times that the app doesn’t crash you have to enter your credentials every time… cmon folks we need an update ASAP!! Hope this review gets to the right people!!
I don’t know why this app logs you out every time you go to open it. This is just my energy bill not my bank account. I can even log into my bank account easier than this app. It’s also a struggle to find out information about your bill, they made it a pain to look up. The app needs a major overhaul.
The app itself works fine but it’s very inconvenient to have to log in every time I open it. I have a long complicated chrome-created password and I have to open chrome settings to find and copy it over to the app. At that point I may as well just open the website on chrome. Can we get an update for it to remember the password or integrate Face ID?
When I first downloaded it was working just fine,I just didn’t like the fact that I had to log in every time but I guess that was ok but all of the sudden I couldn’t login anymore at all! So please fix!
This app is useless and frustrating to use. The functionality is so limited that it’s really only good for seeing your bill history. Additionally, it logs you out every time you close the app. Fixing that would be a step in the right direction, but seeing real time energy usage would be a huge step forward.
Both your app and your website are absolute garbage. Fix the speed so people can actually see whether a bill is paid or not so they’re not stressing over late fees. All this money you collect yet you can’t afford a reliable website nor app. Absolutely horrible.
Not useful in any way other than to look at billing statement. The website has a lot of good energy monitoring features that would seemingly be easy to mimic on the app. I u installed this as it’s useless
The functionality of the app is ok, but it’s one of the few apps in my phone I have to login to every time I use it. No “remember me” or biometric integration.
I am a new customer in north central Texas having previously been with Green Mountain. The Constellation app is seriously lacking and on the verge of just being a joke compared to the Green Mountain app. It does virtually nothing.
This app is horrible. Have to log in every time and most of the time I can’t even hit the log in button and when it DOES work, it takes me to an error page. SERIOUSLY, I NEED TO PAY MY BILLS.
I am not sure who designed this app, this is one of the pathetic app. Every time ask for login , no biometrics or face recognition mode . Very frustrating.
WE got the app so we could pay our bill online. ONLY BECUSE THE PHONE PAY DOESNT WORK AFTER TEN TRIES? Kick this to the curb. I’m not sure they know what an app or phone is?.?
My Constellation Constellation’s free app allows our residential customers easy access to manage their energy account and control Constellation Connect hubs using their smartphone or tablet. With this app, you can view your energy bill, make payments, and control your Constellation Connect smart home system. Simply sign in with your existing My Constellation or Constellation Connect login credentials. Energy Accounts: View your current energy charges Pay your energy bill Sign up for Auto Pay Manage your account and payment settings See weekly predictions for your monthly energy bill* View HVAC system health* Get customer care support and answers to your most frequently asked questions Review your current rate and plan details Constellation Connect: Activate one of our Constellation Connect smart home kits Add devices and create scenes to manage and control your smart home View and manage your energy usage Receive real-time notifications and alerts Option to self-monitor or enroll in Professional Monitoring* Cellular and Battery backup for ultimate peace of mind* For additional information, please visit our website at constellation.com. Our Privacy Policy can be found at www.constellationenergy.com/privacy-policy.html and Terms and Conditions at www.constellationenergy.com/terms-of-use.html. For questions, contact us. *Available for select plans.
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