In the app, the payment tab shows the wrong account. When i login on the web, the correct auto- payment account is shown. This is wrong and dangerous - if app uses a wrong account for financial transactions.
The app would be better if it showed the last 4 digits of the autopay bank account. This is especially important if the customer had to change the autopay account!
Downloaded the new app to use to pay my gas bill. The app does not accept my Visa card through it however I can use my card on the web page. Would love to see this fixed.
I spoke to seven different people and not one person can assist me with auto payment so I have my bill paid electronically every month not one person I seven phone calls
Why can’t I use my visa on the app, I can use it every other way to pay! I was really looking fw to using the app to pay my bill. Can we please work on allowing VISA card payment!
Introducing the North Shore Gas app that puts you in control. Anytime. Anywhere. Our new app gives you the power to get customized alerts, view and manage your account, pay bills quickly and much more – from anywhere. You asked. We delivered. Key features: Quick payment Pay your bill fast and easy. Scheduled payment Set it and forget it. You choose the date and payment method. Custom billing and payment alerts Receive alerts when your bill is due and when payment is received. Never miss a payment. Program sign up Sign up for payment and billing programs such as Automatic Payment and Budget Billing. Bill analyzer View your current bill breakdown and your bill history. Update account preferences Change or update your personal account information in seconds. Access all accounts Find all your energy accounts in one place.
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