I am a Computer Scientist with 37 years of experience. This is the WORST app I have ever used.I recently changed my user ID and lost everything (devices, schedules & routines). I had to manually re-discover all devices and re-enter all my schedules. I’m so frustrated I will never buy additional products. GE makes a very easy to use app!
The app works as described, simple on and off control of all my devices and automatic timers! There was an issue with the timer that was quickly resolved for me by removing and re-adding each plug. Need to pick some more up!
Worked for about 5 months and then the power went out and I lost connection. Upon multiple attempts to reconnect the receptacle, it FAILED to connect. I’ve tried deleting the app reloading and reconnecting. I’ve reset my phone. I’ve tried resetting the device and reconnecting to no avail. I’ve tried unplugging the device…waiting... then plugging back in. Nothing works. Maybe I’m missing something… P.S. Prime Wire-reach out to me if you have a solution.
Purchased two of the outlet controllers recently. I have not tried the devices yet. Loaded the app and, for grins, decided to actually read the privacy policy. The pop up dialog box said ‘prime pays high attention to ‘our’ personal information and applicable laws....’. Too bad there was no policy to read. Kind of feeling like I am being coerced into agreeing to a privacy policy I cannot read as I want the functionality of the controlled outlet. So, listening to the advice I would give my 10 year old son about dubious websites and cyber security, I will be returning the boxes. Come on Pirme, you have to do better! And, PS, you paying ‘high attention’ just sounds sleazy.
Love this utility. Best purchase i ever made recently. However, i suggest in the next update: iPhone Siri functionality: “Hey Siri, turn my plug off/on”
The PRIME ON app provides wireless control of your connected devices from anywhere. The PRIME ON app is the perfect tool to control your PRIME SmartOutlets. PRIME's home automation products now work with Google Home and Amazon Alexa. -Set multiple custom timer schedules for indoor and outdoor lighting, fans, and other electrical devices. -Manual ON/OFF control allows you to control your devices from your smartphone or tablet. -Smart Scenes feature enables the linkage of multiple devices providing control of multiple devices at the same time. -Easily add and configure multiple PRIME devices. -Receive push notifications to alert you when devices activate. *Requires internet access or cellular signal.
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