Ting Sensor

we have had Ting for over a year now. When we first got it, they noticed we were having issues that ended up being intermittent problems with the main power coming from the transformer. They suggested we get an electric company to come out and verify the problem wasn’t with our service panel (breaker box). We did and that wasn’t the problem. I had to call our electric company a couple times and give them the information from the Ting service, but they finally got somebody out there to inspect the power lines and/or transformer, and there was some small issue with the main power that they fixed. we haven’t had any issues since! The people at Ting were great about giving me information to pass on to the electric company, and talking me through what to tell them. They were very patient and very helpful and they were the only reason that we knew something was wrong, and knew what steps to take to get it fixed. We were very thankful. they email me a weekly report to let me know if there’s been any outages in the Wi-Fi, electricity, or any other issues that have come up during the week. They also email me immediately if there is a power outage at our house or something else wrong. it’s a great service, And it’s actually free through our homeowners insurance.

I bought a house and through my homeowner’s insurance I signed up for Ting. Thought this would be perfect to have. I got it for free. A few weeks ago we had some strong storms and my lights flickered. Thought nothing of it bc it was a storm. Next day I was alerted through my Ting app, email and text about a fire hazard. I also had a few voicemails from them. I immediately called and the rep I worked with was Emily. Super awesome service. She monitored my homes electrical system. We did a walk through over the phone and tried to figure out the issue I had over a week or so. Turns out the power company from the transformer to my home electrical line was thin and when we have storms and Texas heat it would cause low voltage and arcing. I called the power company’s to have them to come check the lines. Sure enough 16 other residents on that transformer was also dealing with the same issue. They replace the lines and fixed the other issue to the meter box. Ting still monitored the house 24-72 house before clearing it from a fire hazard! They kept me informed everyday how things were going. This device is definitely worth it if I had to buy it. I 100% recommend it. Has many features and they also help to pay for issues that could cause a fire hazard. This gives me peace of mind.

My homeowners insurance through State Farm has a program from Whisker labs called TING. A plug in device that has an app on my phone. While at Arianas volleyball game Tuesday I was notified there was a potential hazard. So as instructed I called my fire safety engineer Dima. She talked me through figuring out what caused the voltage dip. Found that a breaker had tripped and the basement was filled with a white haze Dima instructed me to call 911. So we got out and South Pymatuning Volunteer Fire Department showed up promptly to discover it was the extension and cord on my sump pump that burned. They vented out the smoke with a large fan. We then were able to safely enter. I called back Dima and they were dispatching an electrician to install a new dedicated outlet. The great news is they will pay up to $1000 for the repair. So I was able to give them the name of the electrician Tony Petricini that installed my panel. They contacted him and then I called him and assured him it wasn’t a scam. He was able to come out and install a new outlet lower to the ground so no extension cord needed. Had I not installed the TING I would have never known there was a problem we would have come home and gone to bed.…. I am so thankful to State Farm, Whisker Labs for this great complimentary program through State Farm. Thankful my family is safe.

I’m glad we have Ting. Why? Because we’ve had numerous grid utility brownouts, and numerous power surges. It appears that power surges were responsible for trashing our pair of solar inverters. I had to buy a larger capacity solar inverter, manual transfer switch, fusible disconnect switch, a pair of lightning/surge protectors, and all of the necessary associated materials at a cost of about $9000. It’s a good thing I was able to do all of the labor myself, otherwise the cost would have been much more. Although I already have 2 other whole house surge protectors downstream from the solar inverters, and the 2 above mentioned lightning/suge protectors upstream of the inverters where the power comes onto the property, I am also considering a much heavier duty EMP lightning and surge protector to be placed upstream of the whole grid utility power system. I am taking all of these precautions because of the information that Ting has provided that make me aware of what is going on with the poor grid utility power. I will also be contacting the grid utility about these issues. Thanks to Ting.

This new way of protecting your home from electrical arcing which can be a hidden danger in the walls of your home that you would not be aware of is amazing. I actually had a fire start in my home over 30 years ago which the fire department could not find until it broke through a wall. We could smell smoke but couldn’t find it. It was finally discovered and the firemen went to town!! Ting is a miracle little tech item that plugs into any plug in your home and monitors it 24/7 for possible fire dangers hidden in your electrical wiring in the walls. That crazy little miracle invention is tracked all over the US by electrical engineers who are alerted when something is happening and notifies you. They go through steps with the little Ting component to trace where the problem is and find it, get hold of an electrician in your area and work with them to fix the problem. Mine was offered through my home insurance. I cannot say enough good things about them. Everyone should have one in their home!

Not long after we started using a Ting sensor in our home we had a whole house generator installed and they changed out our entire electrical panel for a new panel with an integrated automatic transfer switch. Tons of wiring was done and having the Ting sensor eased any of our concern that there were any issues from this major electrical project. Also we love the notifications that the Ting sends out since we travel frequently. The Ting tells us if the power is out and then amazingly it even sends a notice that the power is on and it is a backup system. Then sends a notice when the utility power is back on. The fact that it can determine the difference in power sources tells me that it is very sophisticated. Note: Full disclosure here, I am a bit upset with my Ins company right now, my latest annual invoice is 24% higher than last year!!!! I was hoping having the Ting would decrease my cost Not add to my Ins cost! Maybe they are recouping the Ting cost?

I recently had an issue with an electrical problem in my home and Ting saved the day. After going to bed for a quick nap I got a call from Ting to alert me of arcing in my home. I was asleep and didn’t hear the call but I was able to see the text alert and email that was sent. I immediately called back and was alerted that there was arcing. After trouble shooting the issue with Natan, he scheduled an appointment for me to have the matter resolved and Ting covered the repair. The problem was with an outlet located in the wall behind my headboard in my bedroom. My head was literally a foot from the outlet that was arcing! I believe that not only did Natan and Ting save my home but my life as well. Had I not had the service that day could have been disastrous for me and my family. I’m very grateful, Thank you Ting

I am so impressed with this program. I thought I had a issue within my home as my lights were always dimming when I would run the dryer, dishwasher, A/C would kick on, etc. I replaced all the breakers in my panel & still had an issue. I jumped at the opportunity when I saw this was available. Before the 7 day learning mode was even completed, it alerted me immediately that I had a problem on the utility side. The Ting team held my hand and guided me on exactly what to do and kept me updated on things. My power company came out and found out I had a bad power line from the transformer to my house. After replacing, I haven’t had any issues since and the lighting in my house is brighter than it ever has been! I’m glad they saved me, my home, and my pets from a potential disaster! Thank you Ting!

I received a notification from Ting indicating a fire hazard at my residence. We had no idea what the issue was and kind of blew it off as a false alarm. We were the contacted by a representative from ting named Nick. Nick requested us notify our electricity provider to pull our service and inspect it. We had our provider come to our residence and the technician on seen was also sceptical about the notification having no knowledge of the Ting service. When the technician pulled the service he found burnt wiring going into our residence. He was shocked. Thing then had us contact a local electrician who responded and replace our service going into our house. Ting paid for the labor. I had no idea Ting provided the service they do. I’m back to having a safe house. Thank you

After a lot of research I installed a Ting device. Reading a bit more of the instructions I found that I may need another device as I have two panels from my meter. It was a bit of a conversation adding up to six emails to determine that I did need a second. The suggested app improvements follows: 1. A contact form that can take photos and is relayed directly to an engineer will save loads of time. 2. The information displayed is very sparse and doesn’t include the second device if you have one. It would be nice to see the results of data collected to see how it is watching your house. 3. A Form when you sign up that will determine if you need more than one device so that you get everything at once rather than go through an email chain to resolve, will save time. Otherwise a great idea that can save lives.

I am not very impressed with them. The person I dealt with didn't always respond to emails. Therefore I ended up throwing away a fan when it wasn't the problem, because I didn't hear from them for 2 weeks so I thought the issue is resolved. There is no method to the troubleshooting and they want you to leave things unplugged for periods of time or leave your breakers flipped for hours at a time. ended up finding the real issue was a wiring issue with the outlet the ting device was plugged into. I plugged it in somewhere else and it solved the issue. (something the person tried to tell me it couldn't be the issue and instead insisted by water heater, which is gas and doesn't use electricity, had to be the issue or my BRAND NEW a/c which was replaced 1/2 way thru this process and hadn't been turned on yet. (meaning the issue in my house started before my hvac system was replaced) Then she tried to tell me it was other appliances which had been unplugged for a few weeks due to this whole process.

A few weeks ago Ting notified me that there was a potential fire hazard in my house that needed immediate attention. I got in touch with fire safety team and they went right to work to find the problem. Since I had already resolved a problem in my house, there were fewer steps to take to resolve this one. It turned out to be a surge protector that was no longer protecting against surges! Normally, you can see if a protector doesn't work when the light goes out, but because this protector was blocked from view, I never noticed it! Thank goodness they did. It may seem like a minor thing, but as we know, it could have become something costly or even dangerous. My home is very important to me and I'm so glad that Ting thinks so, too!!

We have experienced both electrical safety and power quality issues in past years. A small fire once occurred inside a generator related box inside our garage that was apparently caused by a loose wire to nut connection. While a plastic burning odor was present, we were unable to determine its source. Based on a wide range of underlying problems that Ting can detect (as described in many informative detailed reviews) we enjoy the peace of mind that Ting provides. This was offered to us by our homeowners insurance company, and we are pleased to learn that insurance companies are pivoting to a more proactive stance. Perhaps we shall someday see the same for plumbing with whole-house zwave water shutoff valve apps that can monitor, detect and send alerts about leaks, abnormally high water pressure, and more.

Ting detected a power deficiency coming into my house that was a potential fire hazard to not only my house but a total of four houses on our transformer. We all were experiencing small brownouts and surges over about a two week period but none of us realized we were all having such incidents. Recently, our power company had replaced our transformer after the previous one had blown during a hurricane. When the new transformer was installed, it was calibrated (I guess that’s the proper term) incorrectly and all of our houses were at risk. But thankfully, I had Ting and they gave me the talking points to alert our power provider to the concern and they weee able to come out and repair same day. Additionally, we temporarily lost power but we were able to prepare beforehand because I was able to alert all my neighbors before we lost power. However, if we had not had the monitoring of Ting, our outage would have been without notice and no telling how long it would have last and the damage that would have been endured!! Therefore, I sing the praises of Ting for their lifesaving technology!! Venessa Harris A REAL Customer

I was first made aware of this device and service through a promotion through State Farm Insurance Co. I signed up and my device arrived about 2 days later. Setup was a breeze and straightforward. I am now able to see the quality of electricity in my home as well as specific events that could get triggered due to specific incidents. It gives me a piece of mind knowing that my house is being monitored for possible electrical problems and/or electrical fires. It takes about 7 days for the device to “learn” about your homes environment and after that it is able to accurately predict and notify you of issues or potential issues. I highly recommend this device and service!

I like it so far wish it would have more details and partner up with utilities companies as well maybe show where we save Electricity consumption orBe able to analyzeIndividual appliances or that are consuming too much electric maybe something inside the app where we could add all the appliances that are plugged in all times or something else like work withThe smart home set up where it canCommunicate with it for exampleNest thermostat like if senses A overload a power coming into the house maybe it could start setting signals to nonCritical appliances to turn off just some ideas.I do like the sense of safety and the ideal of something isMonitoring the internal electrical system of my home.

I’m impressed with the Ting. It meets some definite needs, not only electrical safety / hazard risks but also power quality, which is my main concern at present . It reconnects quickly and reliably after an outage. Alerts and notifications are succinct but informative. My only complaint is that it does not display today’s voltage data except right at the moment— you have to wait until tomorrow to see today’s data as “history”. So when my heat pump fails, as it has been, I can’t establish whether there’s been a voltage fluctuation in the several minutes preceding the failure, until tomorrow. (If there’s been a significant spike or dip, Ting does send me a notification. But for lesser deviations, I need to wait.) Of course, this is still way better than no voltage monitoring at all.

To Whom It May Concern, When I was offered Ting originally, I thought “o great, another gadget…” But I decided to give it a chance. At first there was an issue after issue. But lately, I have to admit , I am enjoying Ting very much. It seams that as longer I have Ting, the more I’m learning about it and I’m getting more comfortable with it. It is educational, gives you information on what is happening before other companies do. That, of course, gives one “Peace of Mind.” That is pretty cool. Will keep on learning, and we will see. So far, I have been enjoying it very much. The jury is out yet, but I think the majority has been won over 😊. Warm Regards 🐞, Anastasia A. Von Maydell

Good concept but far from satisfying a typical user need. For example, I felt like a power surge a few minutes ago that may have happened because of me, I open the app to see what happened and I cannot see the data. The app doesn’t show the history for stuff that happened today. You have to wait a day for it to come the next day. By that time I forget why I wanted to check. Why? The app developers are very primitive in their UX design and forget to accommodate what the user would actually need from the app. Hint: don’t use just a software engineer to develop the app, have an actual engineer like electrical or mechanical engineer oversee what the software person does with the app; software folks are good at implementing, not at understanding engineering stuff. Software engineer is a misnomer, they may not know engineering.

Immediately after receiving my unit, it would not stay connected to my Wi-Fi modem. I would unplug it and plug it back in and reset my modem. I contacted my ISP and was told this was not an issue on my ISP part. The app on my cell phone which is an Apple iOS keeps losing contact with the device. I don’t believe it’s an app issue. I reached out for technical support for Ting and have yet to get a resolution. It’s been over two weeks. I got my unit through state farm. I contacted them and they tried contacting Ting and could not get any technical advice or support for me as State Farm’s customer. I do not recommend this unit at all and the customer service is terrible.

My insurance carrier offered the Ting monitor as part of our home insurance policy. As I was having some light flickering in one of our rooms and had not been able to get an electrician to diagnose the issue, I took advantage of the offer. I installed the Ting monitor and downloaded the app and was pleased to see that it recognized an issue. The Ting team worked with me to further diagnose the issue and arranged for an appointment for an electrician to correct the problem. The problem (a faulty breaker connection) was repaired and the cost was covered. I am extremely satisfied with the experience, the prompt response to the issue and the professional handling by the Ting Team.

I’ve had my Ting sensor for about 2 years now. On a normal day, no biggie, cool I can see my voltage and see the historical graph which helps see when the AC is running. Great peace of mind. Fast forward to the last 2 weeks. We had a severe weather event and a tree fell taking out the transformer and ripped everything off the pole. 2 days of no power and finally power back. At first, all seemed okay, until I started checking the Ting app. We had major voltage fluctuations on the ting app daily reports. Definitely NOT the norm. A couple days later the Ting fire safety team identified a hazard on the utility side and contacted me directly, with instructions on what was at fault. After several attempts at contacting the utility company they finally sent someone out and replaced the line running to my house. Had Ting not been in place, it would have taken a much worse event to identify the fault. The utility seemed very skeptical that a power monitoring device identified a fault which took several attempts to rectify.

When we first were contacted by Staye Farm, I was a bit skeptical as to the functions of the Ting device. However, we decided to get Ting and try it out. We have had our Ting device for almost four months and we love it. The set up was very easy and the ap is user friendly. The notifications settings are very customizable with options best suited for each user. To date we have had a few alerts, all of which were non emergent. I have suggested this device to many of my friends and so far they have had no issues either. I highly recommend all home owners to get the Ting device and app.

I am so thankful for this little box. It was so easy to set up! I have one in our main and in the much older and less occupied guest house on our property. It gives me piece of mind knowing that both dwellings are being monitored for electrical faults and wiring issues 24/7. I’ve had two friends over the years go through the horror of losing their homes to fire. One fire was caused by wiring, the other they never could determine a cause. Having a system that monitors wiring within the walls and in the attic, and then knowing that it will notify me of problems even if I am out of town, is just amazing and gives me such comfort. Thank you Ting!

This is something that is not a game or fun like so may other apps in the App Store. Nothing against the other apps but they do not keep you, your home and all those in it safe. The best part is all you do is plug it in and link the app to the device. Then you just sit back and wait for it to tell you if you are go to go or if you need to do something. In my case it found some sort of dangerous issue that my electric company needed to take care of. I did not think the electric company would take it so seriously, but they had someone out to fix it, less than hour after I reported it.

After a major thunderstorm, Ting detected several brownouts and power surges. It then detected the damaged or loose neutral and I called the utility company. At first they said that my home is getting power and everything was fine. I told the representative that I didn’t think so because the device I have that monitors my home said otherwise. I read the email to him and he said oh that is serious. Thank you Ting! They were able to fix the voltage problem however there are issues with several appliances being damaged. If it weren’t for Ting the outcome could have been different. Best devise ever. I can’t say thank you enough.

After losing our home to an electrical fire 3 years ago due to an arc in a ceiling light fixture we had to purchase another home. Even though we were provided with an electrical inspection report prior to purchasing this home stating everything was ok, I would get nervous every time a light flickered. I installed our Ting over a week ago and it has reported no problems in our system. This has given me SUCH peace of mind! If Ting discovers a problem we will certainly address it right away so we don’t have to experience the loss of a home and a fur-baby again! Thank you, State Farm! Thank you, Ting!

We have been having trouble with our electricity and dimming if lights for a year. We received this device from State Farm last week and it found it the problem in less than a week. We called APS and they came out with two bucket trucks and stayed for a few hours. It was exactly the problem that Ting said it was, a loose neutral wire on the pole that leads to our house. They corrected the situation and now we are feeling safer thanks to Ting and their customer service rep, John. Thanks Ting and State Farm. It could have been disastrous for our home but you all saved the day!

Ting is actually a nifty little safety plug to put it mildly. Who knew one square with prongs for a wall outlet, could be so interesting on top of informative? The plug may look like nothing, but it talks to the phone app and give you all the electricity information you ever wanted to know the truth about. It amazed me to watch the little current flow chart running, showing the directional flows and the comforting feeling it helps to maintain by informing the home owner just exactly what is or is not flowing properly. This little thing is way worth your research and inquiry! Get yours and stay safe!

What a find. I got this free from State Farm, my home insurance agency, and plugged it in. In addition to the fire protection, it monitors the general health of your electrical service from the department of water and power here in Los Angeles. Turns out our service is WAY under voltage. Average is 109 volts but dips under 108 frequently. The DWP came out and verified we have a problem. They are coming back to install an additional transformer on our line. I never would have know unless I had this device installed. Makes sense why some of our digital appliances have had issues. Great product!!!

Had a electrical surge that almost caused a fire. Had to call an electrician out on an emergency. Ting stated the entire time that everything was just fine even though the house almost burned down. The electrician said we were extremely lucky it didn’t happen at night when we were asleep. Ting has no record whatsoever of anything being wrong. So I have pretty much no faith in Ting. Ironically my electrician knows all about Ting and said Ting lures people into thinking everything is fine so they aren’t vigilant and end up in serious trouble. Ting always says everything is fine unless the electric goes out completely. It will not warn you if you have a serious electric problem. It only tells you when you electric is out. Which is kind of stupid because even I can see my electric is out.

We have now had our State Farm provided Ting remotely monitoring our Lake House electric system for about one month. It reports on the frequent power outages and faultlessly restarts. It also reports low temperature issues which helps protect our property. (We are planning to relocate our Ting to an interior wall to avoid unnecessary low temperature alerts.) We wish that our detached garage electrical system could also be monitored but since it’s electrical panel is separate from our house panel we would have to heat the garage in order to meet Ting’s 42° minimum. We are considering a Ting for our City house.

We were out of town when Ting let us know it was offline. Upon investigating we determined our power was out, and our energy company said we were not affected. We then checked our thermostat (offline) modem/router(offline) camera system (offline) so we then told our energy company that we indeed lost power and we were added to their list. Ting let us know 1st that it was offline and 1st that it was back online and our power was normal. Thanks Ting for being 1st in a stream of providers to let us know what was going on!

Within a few days of installing Ting it was showing voltage fluctuations from 98 volts to 138 volts and the swings occurred randomly during the day and night. Ting recommended contacting the electric service provider ONCOR and within 24 hours they responded by cutting off the underground power line and installing a temporary line. The voltage fluctuations ceased. Within a few days Oncor put in a new power line - in a conduit this time - and the voltage has been solid and stable ever since. I feel a lot better not dealing with an “active ground fault” issue coming into the house.

I get power outage notices when I don’t have a power outage. I just got one now and my power is on and working fine. I got one the other morning saying my power was out from 4 AM to 5 AM and it wasn’t. I have moved the Ting device a couple of times to different areas of my house and it doesn’t seem to make any difference. It’s now in my office, which I don’t use that much plugged into an outlet on my inner wall and there is nothing else plugged into that outlet. And it still tells me I have a power outage when I don’t. Another time it told me I had a brown out when I didn’t. Last week it was correct when it said the entire community lost power. That was because a tree fell on a powerline. But I didn’t need Ting to tell me that I had no power. That was pretty evident. Another time recently, while I was at work, I got a notice that power was out. I came running home and my power was on. And had been on and had never gone out. That happened again just the other day. I don’t think this thing really works well. it doesn’t seem to matter where I plug it in. It tells me I have power outages when I don’t.

The Ting device and app are a compelling product but I’m not seeing a huge value. It provides the capability to notify me of a power issues, except it never actually notifies me. I usual notice a problem because the Ting device is blinking yellow. Then I look at the app and it indicates there’s a problem. There is no other notification despite having notifications and SMS alerts enabled. Once I notice the alert, there isn’t any detail as to what the issue could be. And, so far, for no apparent reason the Ting device comes back online without any information as to why it was offline. I can only say it wasn’t because of a power outage.

So far, we’re pretty impressed with this utility. It truly appears to make a lot of sense to monitor the electrical health status of our home’s electrical distribution system and components. It should be quite interesting to see how it will perform in the coming months during the thunderstorm season, which, are often fairly severe here. Having such a monitoring system is especially important in older homes like ours, which was constructed in 1939, before grounded outlets, and GFICs were a common requirement. Also, the price of this service is quite nice.

I had a power outage July 16, 2024. Ting gave me voltage readings as the power outage changed to brown outs. Ting gave me power brownout readings as low as 81 volts. I was in a power brownout for 17 hours. After power was fully restored. My AC was blowing out warm air. The capacitor in the AC unit was bad. The HVAC technician who replaced the capacitor told me any voltage below 100 volts could destroy another capacitor. The repair was not cheap. I wish I knew then what I know now. Extended brownouts can destroy electrical components and cause hardware failure. Newest power outage August 27, 2024, Ting alerted me to power brownouts again. This time when I saw the power brownout voltage was 99 volts I turned off my AC unit. DTE sent me a text 8 hours later stating the outage was fixed. But Ting was reading 103 volts. Normal range is 108 volts to 132 volts. I immediately told DTE the power was not restored. I had low voltage. Another 12 hours before full power and proper voltage was restored. Thank you TING!!!

I was offered through home insurance company to try to ting- I thought it’s free couldn’t hurt to try- plus I had some minor electrical issues. I had the sensor for a year or more when I was notified of a fire hazard- Nelson called, text and emailed me that while the threat was not immediate it needed attention- a little time on my part, 2 electricians later, 0 cost to me - the problem was resolved. Nelson was able to narrow down almost exactly what the problem was from the monitoring. I highly recommend esp for people with older homes!

Ting notification actually made a hazard discovery regarding our electric meter. We called the power company out to come check and they confirmed a hazard with the meter and turned off our power until it was replaced because it could’ve caused a fire. Ting support was in contact with us via phone and email and advised throughout the entire ordeal. The plug-in device gives us up to date information rather we’re home or away via the app. Would definitely recommend.

I’ve been able to verify when my utility enables conservation voltage reduction (CVR) to save on our energy usage. One recommendation would be to display the temperature reading and date/time it was read. The temperature SMS alerts are great but seeing the most recent temperature and trends in the app will give me more advance warning of falling temps. Seeing that info in the app can also indicate a need for me to relocate a Ting device plugged into an outlet along an outside wall causing inaccurate temperature readings. Thanks for considering my suggestion!

Been using the Ting device for several months now and it’s given us information we’ve not had through the years at our home. We have a whole house generator which goes on every so often while we’re away. Ting reports power outages and when we’re on backup so we can see how long the generator ran. Ting helped us realize how often we see brownout conditions too. So much so we bought UPS battery backup units for our sensitive electronic devices to keep their electrical inputs more stable.

Very easy to use device and App, and thanks to State Farm, the price is right! Today while I was at work, our power went off. I immediately got a notification on my phone that the power was out. Very handy feature, which also notified me when the power came back on. But even better than this great feature, there is the true benefit of the device, which is continuously monitoring my houses wiring for any irregularities. Highly recommend the app and the device!

My homeowners insurance company notified me of this free Ting offering and I accepted. I will consider retaining the service when the free insurance company provided period ends as I would expect a discount to then be applied to my homeowners policy. I like the fact that I have a record of the recurring brownouts and outages in our area. The persistent monitoring is reassuring - for more serious issues. I would like to know more about what parameters contribute to the power quality metric. The device certainly sends more information than is provided on the UI.

I had many notifications of brownouts (low voltage) and high voltage. Then Ting noticed power surge and possible fire hazard. I called called Wiskerlabs and agent Tolu helped me check my electrical panel. He suggested I call the utility company to check things out. The utility company arrived the day I called at 4:30pm and they determined their wires needed replacing. They sent a crew that same evening at 7:30pm to replace their wires. Immediately, Ting reported everything back to normal. So Ting and Wiskerlabs saved me from electrical fire hazard. Ting makes my life very alert and restful.

When I set up the account the device captured the signal coming from a WiFi extender which has its own signature. I decided that the extender wasn’t needed& unplugged. Ting stopped working. I wanted to switch it to the regular network and cannot. You must follow the programmed steps or do nothing. I have been unable to find any option to update the network. If I uninstall you get a warning that it will automatically cancel the membership. Very frustrating. Have no idea how to uninstall and reinstall.

We are almost 1 year in on having this device and app. We travel quite a bit, and it is nice to know that we have not had a power outage, or if we did how long. It is also a relatively easy way to see how often the AC is running. So, we can adjust the temperature (different app) thus saving money on the power bill. This app, does exactly what it is supposed to do. The notifications tell me if I should be concerned or not. I highly recommend this app and product.

I like this app, however I have my primary and a second vacation home. There was a brownout reported over the weekend and I was at my second vacation home in the mountains when the lights flickered. However, when Ting sent me a notification concerning the brownout, they did not specify which property. I wish they could be specific. Had I not been at my second vacation home over the weekend, I would not have known which home the brownout occurred in. I would suggest they be addresss specific. Thank you

Didn’t know about Ting till I saw a mailer from State Farm about it. Tried looking around and not much info about its use on the web. Few Reddit forum with widely different point of view. On a whim tried it. My experience has been exceptional. Although no sparking it warned us of trip in circuits and has made us proactively replace couple of old breakers. I get notices in my phone when ever there is loss of power or tripped circuits no matter where I am and can take actions to fix it.

This is like a set and forget thing. Free from my insurance carrier but constantly monitors my entire home’s electrical system for faults. Warns of power outages and potential faults. You see your lights flicker and boom you get a pop up from the app telling you what happened. In our case it was a community brown out but still without the device and app we’d have no clue. Just get this and plug it in and let it do it’s thing. I enjoy if ever a need for an electrician to fix a potential issue it’s covered. Win win.